Just purchased a RS 457 and it was a great experience. There was zero pressure and everybody was…read moresuper nice. They even helped with installing the accessories.

- So, it takes nearly 2 months for Optimum to respond to my review. Showing again how unresponsive…read morethey are to customers. - When they do, the person doesn't identity themselves. Same thing that happened when I finally was able to reach them by phone. (And, no, the person writing the review isn't the male pictured in the profile. They wrote that they'd spoken with me before and I only spoke with Porcia and Adrielle, not a male.) Glad to see they haven't changed and confirm all the reasons I won't be back.

I got this yoshi exhaust in yesterday and was desperate to change out my old stock exhaust but all…read moremoto shops were closed on Sunday. I called and messaged earlier today and he was available within the next hour! I brought my bike in and it took little to no time at all until it was time to pickup my bike. The price was really good, and I'm in love with the sound of my new exhaust. I couldn't install it myself haha so I'm really satisfied. He also went and got rid of my gas tank sticker for me which was a pain in the butt to do, so I really do appreciate it. Also sent me pictures as he went through the process, great communication. Thank you again!

Ivan did real magic to bring my new to me 1400 Intruder back to life while. I bought it on a…read moretrailer, not running. It was not known what it needs, Ivan went through the cables, electrical, carbs, showed me pics of what is worn and what is broken, what parts he needs to make it right. It all came together, and it runs excellent. Bike was picked up and dropped off too.

This shop moved from Issaquah. Was on Gilman Blvd, that shop closed. Now run by a guy named…read moreRaymond. Seems competent, affable. Had the 4K service done on my Honda Sabre. Did a nice job, runs like a top. I'll post an update if I encounter any troubles. Recommend this guy/shop. Timely, reasonably priced. I'll be back.

Horrible experience, these guys are crooks. Took them 3 weeks to complete a 2-hour job, where the…read moreoriginal quote was $520 for parts + 2 hours of labor, yet the total came to $670 because they added an additional 2 hours of mysterious/unaccountable labor. Had to call 3 times (once a week) for status and each time they said they'd call me back but never did. They also said they'd plastic weld my fairings for free but never did. Avoid this shop and save yourself the headaches and bogus costs.

I had a wonderful experience purchasing my Breakout with Eastside HD, working with Doc (sales),…read moreJohnny (financing) and the rest of the team. The whole thing went smooth from negotiation to walking out with this gorgeous motorcycle. If I could give 11 to Doc, I would! Wish my other experiences buying bikes were like this one. Definitely coming back.

New Manager and sales people, 180 changed…read more First of all Jon manager was amazing, Gunner was great too, super easy to deal with him, plus amazing deal for my 2025 White Road Glide and great number on my trade in. I came in and just check it out but ended up got new bike, omg!!! I bought 5 bikes from other dealership but they didn't do not even closer to Eastside HD, price and service. And another brother just got one too. Come to Eastside if you want great deal and taking care of you. Love it so much and will come for more.

The quote from this place came in literally in 6 times more than the lowest quote and 3 times…read morehigher than the next highest quote. Take that for what you will. No amount of handwaving and slick talk will convince me that they need that much time in labor and no parts. The time it would have taken them was 8 days - everywhere else was 2-4 days. I had my car taken apart, cleaned, dried, and detailed and out back together to a very high standard for less time and money. This is just a word or warning - shop around. When they quote you without even looking through an open door, that's when you know they have too much work to give you a fair shake. Sure was a pretty building though!

The last time I wrote a review as 2018, so for me to take the time to share about my experience…read morewith Sunmark as absolutely life changing is coming from a place a true sincerity of my gratitude for their business. My car has been suffering from internal leaking, everything (floorboards, seats, etc) was perpetually damp, starting to get musky, molding and unsafe to drive in. I took my car to Sunmark and Dave couldn't have been more helpful. He was upfront, gave me a full rundown of what the plan was, gave me fair pricing, and was true to his word with the plan. He even went the extra mile and fixed a minor issue with my trunk another autoshop was going overcharge me for. I am stunned with the results. I feel like I have a brand new car. Their attention to detail is outstanding and meticulous. I am so glad I found this place. I will be sending everyone I know here. I couldn't be happier with the work they provided. Thank you so much, Dave and crew.

Northwest Custom Cycle is the best shop I have used in over 25 years and 150,000 miles of riding…read moreHarley Road Kings. I trust Mike always to do the right thing and not try to sell me something that I do not need. Every time I come in, his shop is full of older Harleys, the bikes you would not want to trust the dealer with. I get my 2011 bike serviced by coming in February and March when he is not busy with the custom and classic bikes. My bill is always reasonable, with no surprises, and with 70,000 miles on my bike, I would never trust my bike to anyone but Northwest Custom Cycle.

Over the past 10 years, I've used NWCC for all my Harley work. They've done everything from…read morestandard service work, to installing S&S cams, to giving me great advice when ever I've asked. I highly recommend them!

Always the best in outdoors. Hands down. Ideal for any type of outdoor activity. Staff was super…read moreexperienced.

I rarely go to outdoor goods stores as I would rather buy online for better pricing and selection…read more I do like how the REI in Bellevue is massive, but most of the items are not priced to sell and I could probably find a better price elsewhere. However, I do like the convenience of shopping in store when I need something right away. I will say the parking lot of the Bellevue store always makes me jittery when going there because the spaces are tight or awkwardly designed. Not to mention the amount of cars circling the parking lot makes me concerned about fender benders, which leads me to avoid it if I can.