Was in the market for a Speed 400. I was told that to test drive one I had to purchase motorcycle…read moreinsurance. I've bought many bikes in the past and this, to say the least, was unusual. The salesperson spun it like it's totally normal and reasonable. Baloney. Here's what's real: 1) Most motorcycle dealerships carry commercial demo insurance. It's standard industry practice. Their garage liability + dealer‑plate coverage insures the bike and the rider during a test ride. 2) It's highly unusual for a dealership to require you to buy your own motorcycle insurance before a test ride. Riders normally only need a motorcycle endorsement and a signed waiver. You've never had to get a personal policy before because dealers typically cover demo rides under their insurance. 3) If a dealer demands personal insurance, it usually means something is off. Either they don't carry demo insurance, had a recent claim that changed their rules, or they're shifting liability onto the customer.

Everyone in this building is top notch from my forever sales guy Andrew, to the parts department…read moreand the service twinsie. Who took my dream of a bike! and turned it into the emerald with envy Royal Enfield GT650 stunner. Thank all of you!!!

I walked in and stood in the BARE showroom for 10 minutes, nobody show to greet me. I guess that…read morethe H-D dealer gets my money.

Both personable and professional Burton fixed my pesky motorcycle problem for a reasonable price…read more This shop is a welcome local small business that will be my first choice for all motorcycle related service and repairs. My highest recommendation.

Andrew Murray! Makes this place a safe place to browse!, but…read morea better place to buy from! No hassle no judgement! Just there to put you in the bike you want! & he did just that for me today! 10/10 would buy again!

Josh T helped me through the purchase of my first bike! Everything went smooth and within about 2…read morehours everything was taken care of. He was knowledgeable, friendly, and honest if he was unsure of something, and would find out the answer. He is definitely someone to trust when purchasing. He showed me multiple bikes that might suit my style and price range and never pressured me into something I want ready for. He was accommodating of my shortness and helped me feel comfortable testing the height of each bike. Malorie was the one I settled up with for payment plan and everything and she explained it all super well and made sure I was taken care of. She was amazing! After purchase you go on a tour of the building talking to people that work at the shop there for maintenance, the gear area, and theres a general feeling of camaraderie with everyone you talk to. Everyone was so nice and taught me a lot. Delivery of the bike was made shortly after purchase and the communication of the delivery driver Garrett was awesome. He works for Motorbike Porter. He sent a picture of it all loaded up (attached) and made sure to verify the address. They also have a coffee shop inside so you can get a nice coffee and look at some beautiful machines. I look forward to going back!

Overall pretty good! Sale: got a CFmoto here and surprised…read morethey are the only dealer in the area. The close price was 3000 more than the price on tag, not super pleasant but acceptable especially during this motorcycle hot season in Seattle. Enjoy talking with Garret every time, he shared a lot of facts and views to motorcycle noob like me. Service: was scared by lots of horrible comments, and was a bit impatient to ask for status about my bike. Had some aftermarket stuffs want them to install for me, and thought my bike has some shifting problems. Turns out my bike works good and they are honest about it and did not charge me for that part. They also told me they verified it by several persons which sounds pretty reliable. Then they installed all what I want and brought the labor time down which is great. Extra scene: When ride to home after picked up, the shift bar attached to the foot pad loosen off when exiting the highway, was scared but managed to move my bike to the emergency lane at the sixth gear, and installed the tiny bar by myself using hand and kept riding. Would be good to have them check it throughout, but not their misses since I forgot to tight it back when rolled my bike to the shop.

They sell a brand of electric scooters made by NIU…read more They sell them, but they do not service them. Why? Because the owner is too lazy to get NIU to come out and train their mechanics. As well as the staff all around is uninformed. Neither the staff in the Service dept. could tell me if they could work on an NIU scooter, nor could the salesman. Beyond that, if you have no clue if you can be of help to a customer, at least show a little empathy. The girl who works at the welcome desk is literally collecting a paycheck for doing nothing but looking at her phone. Zero help. Please disregard the mandatory 1 star rating. This is a zero rating.

We left our quad there for over three months. Poor communication, and our quad was never repaired.read more

Nice enough, Mechanic. You really treated me right on the first time. I took my boys quad there…read more After a carburetor upgrade, it failed within the first week. He explained to me over the phone how to check it out, so I did. After talking to him a second time he said, bring it in and I'll warranty it, which I did also had him do one other repair and replace the fuel filter. When I went to go pick it up apparently a fuel filter and a brake handle cost more than $207. He caught a bad attitude and said "what do you expect me to work for free. Pretty horrible turn of events after being treated so well the first time. In short, just make sure you get a quote instead of a handshake deal. Their Shop rate is $150 an hour.

Attempted theft on my bike left the wiring all cut up and electronics not working at all. Fabio…read moredrove over to me within a couple hours of messaging him. He looked at the bike and fixed it in about an hour. Charged me less than 100 bucks. Easily best mechanic I've had. Highly recommend.

Just had the fabulous Fabio out here to get my Suzuki S40, which was sitting with gas in it for…read moreabout 7 years, up and running. He's working as a mobile mechanic now which suited me even better, since I didn't have to deal with trying to load a dead bike into a truck or have it towed. After getting the runaround from several other mechanics for months, I was elated he agreed to come and have a look. He came the next day, drained the old gas, cleaned out the carb and made adjustments and miraculously got it started and running in about 4 hours. We chatted while he worked and he was happy to answer all questions I had about bikes, his business, his background, anything. He charges $50 for the visit and $60/hr for work, which I thought was a bargain for this wizard with a wrench. I plan on calling him back soon to replace a cruddy choke assembly (he fixed the part as best he could but said I should order a new one) and maybe do some other mundane stuff to get the bike ready for sale. He also works on scooters which is great since I bought one this spring. I absolutely recommend Fabio for your motorcycle mechanical needs - he answers his phone, shows up, is honest, doesn't judge and knows what he's doing! Did I mention he SHOWS UP?

The team fixed my fuel line and serviced the bike a couple hundred dollars less than Harley. Their…read morecustomer service was great and met my needs. The reason for only 4 stars was from the moment you walk through the front door, it wreaked of cigarettes. I bought a shirt and hat from the shop and had to immediately wash them when i got home because the smell carried over and my family noticed when i brought them into the house. They need to work on that.

Brought my bike in with an engine knock and had it fixed up in a day at an incredibly reasonable…read moreprice. They came out and unloaded it off my trailer, kept me informed throughout the trouble shoot, and had it fixed much faster than I thought. Being new to the area this will for sure be my "go to" shop. After I waited 45 minutes at Harley for them to tell me to make an appointment for next month this was a breath of fresh air.

It was closed everytime I went there. I even went during business hours. SMDH I was looking for…read moresome polish and possibly some service work, but the H-D dealer got that.

Nice shop with a pretty decent selection of gear and accessories. Mostly aimed towards the cruiser…read morecrowd but a good local business to shop at if you need accessories for your two wheeled ride.

They are overpricing their vehicles and lie about the conditions. Every other jdm importer/mechanic…read morei have met on my miserable journey with a camper that cost me an additional 10'000$ in repairs has told me they have a reputation for cheating people.

Driving down Aurora I always would look over at this dealership and their cool Japanese imports…read more Finally went in and met Mike Deane who showed me their AWD Vans. He was great at answering my questions and taking me through their process. No pressure just information gathering and after a few weeks of going back and testing driving different models. We finally found the right one. Everyone there from the techs (Greg and Cole) the owner Eli were fantastic. You could tell the passion they have for the JDM vehicles. If you ever drive by on Aurora, stop in or make an appt! Just a lovely experience and you get to own something very special. Bonus, they also have a service department and can source parts for you! Most shops don't even work on JDM cars. Thanks y'all!

Super unique bar and venue…read more Seattle-style for miles. Easy location to stop in for a laugh... always good beer and cider on tap, cool people, cool events. It's also the "Motorcycles and Coffee" cafe on weekends. Super good

Owners of he former Fuse Box Moto reopened here with motorcycle storage, beer, & apparel from their…read moreBackfire Moto nights at the former Moto International motorcycle dealership. Pour over coffee.