I got a new battery for my SUV today. The customer care and service from the moment.I walked in…read moreuntil the moment I walked out was impeccable. I got a very decent price on my battery, compared to the other places that I researched. I left with a quote for tires because they needed to be replaced within the next few months. I did some comparisons, and I found a better price with a decent warranty. So I opted not to get my tires from this company. I am very happy though with my battery purchase. Shopping around is critical for big purchases such as tires. I want to underscore my point though about the people that work here. Amazingly kind and attentive. They saw that I use a Walker. And they opened the door before I could even get up to the door. They walked me out to my car and put the walker in my car even though I didn't need the help. And then when I had questions that I forgot to ask when I was in the store, the technician came out to my car and spent quality time with me, making sure that every question was answered to my satisfaction I can't sing their praises enough. Oh, and the waiting room was comfortable in the bathroom was extremely clean.

First time ever being charged for a flat repair and tire rotation from any Les Schwab tire center…read more Yes I purchased the tires from another company, but Les Schwab did not carry the tires I wanted. I have purchased numerous tires, front end alignment, and shocks from this Poulsbo Les Schwab store. This is the last time I will use Les Schwab. I will not recommend Les Schwab any longer. If you are going to change the way you do business you chould inform your customers verbally or by signage.

Clean atmosphere, incredibly professional and polite staff, prompt service, took care of everything…read moreI asked for.

This was the first time I used Discount Tires. The crew here are SO kind and helpful. They helped…read moreme replace 2 stolen tires from my car, and went above and beyond to resolve lots of complications about getting these replaced. And when I went back a final time and asked how much I owed, they said "No charge, happy to get everything fixed." I can't say enough about the wonderful service they provided. I think I may have to start bringing all of my cars here!

We absolutely love Kitsap Tire! We have been going there for several years for oil changes, car…read morerepairs and tires. They are always super busy but still find time to get us in quickly and provide excellent service without attempting to overcharge or add on additional costs. Recently, I got a flat tire over on Bainbridge but live in Kingston. I happened to be in a dead zone on Bainbridge so I couldn't get cell service. It was pouring down rain. I was able to get a tow truck after walking several blocks to get signal. It took the tow truck a while to get to me and my tire was shot. I was soaked and tired and the tow guy got my spare on and told me to go directly to get a new tire. I drove straight to Kitsap Tire at 430pm. (They close at 5 pm). They checked my tire, it wasn't repairable but instead of making me come back and order a new tire. They had a used tire and put it on right away and I was out the door in 15 minutes for only $50.00! I can't recommend Kitsap Tire enough!

What a gem all around! Great service from the owner Jeff and his staff (including Max-the blue…read moremacaw parrot!). We've brought in our Thor Ace RV, MB Sprinter van, Ford F350 for tire service and have always received outstanding service... turn around time, outcome/condition, and professional advice we're A+. We're happy customers and will continue to support this wonderful, honest, hard-working family-owned business.

Jim was fantastic. Laid-back and easy to communicate with. Shared with me all the options I had for…read moretires, alignment, possible financing, and future services that might be needed for the maintenance of my car. The price of the tires were reasonable. I didn't go for the highest price, but I think I got a decent tire that should last me five years and should well in the weather conditions we have locally.

I came in today for a break job. Michael and Jim helped me get in fast and was more than happy to…read morework with me. They were both understanding and personable. I was very amazed with their professionalism and service with a smile. I highly recommend coming to see these guys! Thank you Firestone Poulsbo!!!

Liberty Bay Auto is the place to get your next pre-owned car. They are not the usual high pressure…read moresales car place and they are focused on relationship building. It started with Klarissa and Zack stepped in on her day off. The Sales Manager Barrie did his follow up a couple of weeks later and gave me us an inventory update. Zack again covered for Klarissa and informed us of a price reduction of Like New Subaru Forester with very low mileage that just about made it with our budget. They worked with us to make it happen and we bought it. The whole process from start to finish went smoothly no hiccups. This is the way car buying should be as it was a good experience. Thank you team at Liberty Bay Auto Poulsbo.

My husband and I have brought our cars in here a couple times. My biggest complaint normally is…read morethey don't care about getting your car back to you same day even when they say they will. We won't be going back after my last service a couple weeks ago. They flushed the AWD fluid to fix an issue for $900. My car started squeaking oddly within a day or two after their "fix" so I took it to Audi Tacoma a week later. They looked at the fluid and said the service was done incorrectly. All the fluid Liberty Bay Auto had put in had burnt because they didn't perform the maintenance right. Audi had to pull fluid out of the system to make sure it had caused metal shavings to get into my car. Luckily I came in in time or it would have been even more expensive! Audi fixed the fluid for another $1,100 (on top of the $900 I paid to LBA). My car had the original issue fixed by Audi Tacoma but I have to bring it in again to them because the squealing that started after LBA has gotten worse and worse. If you have an Audi, save your car and money and take your car to a shop that knows how to work on them. They nearly did major damage to my car

My spouse brought in our Honda Ridgeline for a oil change. The next morning there was a new large…read morepuddle of oil under the car. I discovered that the oil filter had oil leaking and was not even hand tight. I tightened the oil filter a further 3/4 turn by hand and the oil leak stopped. Probably the easiest maintenance you can do on a car and they were unable to get it right. I will not be back.

Two bad experiences with this shop. Brought in truck for oil change. Got it home and noticed a…read morepuddle of oil under truck. Brought truck back and they found that the drain plug was loose. Had oil dripping on my driveway for a week due to oil that got on frame while driving. Brought in motorhome for oil change. Drove about 300 miles and went to check oil level. Where is the oil cap? Oh, there it is, sitting on the coolant overflow tank. Luckily, it sat there the whole trip. That's the last time I go to this Walmart for an oil change.

Want a free paint job? Do you not have bills, or family to provide for and sitting on stacks of…read morecash to blow? And women, are you wanting to be surrounded by men minimum twice your size just for them to essentially tell you you're stupid after giving them said stack of cash? Well this is the right place for you! I took my vehicle here to get a valve replaced in my Jeep Wrangler and received it with my paint peeling and bare metal in most places on the hood. When I received my car I spoke with Rick and asked him what might have caused it and he immediately took offense assuming that I was blaming him. I hadn't thought to until that moment. I did leave disrespectfully, I will admit however, when my vehicle was dropped off there was one part of clear coat pealing off, the only part that is untouched, and it came back to me as seen in the attached picture. When Rick was speaking over me and I was trying to get clarification on what could've happened, or if it truly wasn't a negligence issue, if they had noticed it, without putting the blame on him, the mechanic that actually worked on my car came up behind me with his hands up. As a 5'4 130lb person, amongst other things, I was obviously intimidated and told him to not touch me. This seemed to strike something in both of them. Whether it was done here or not, from negligence or not, is still unclear considering my questions were being spoken over and dismissed. And again, whether it happened here the car was paid for at 1pm that day and there was no mention of the paint issues when it was paid for. Today, trying to figure out a solution to my paint problem without going through these people again, my oil gauge shot up to high and then dropped and stopped my car. Luckily, I was stopped at the toll both and hadn't gotten onto the bridge, yet. If I had, this would be a slightly different story. So if you want a surprise and free paint job, and have a not so relaxing get away to the side of the Tacoma Narrows fixing a paint issue after getting your transmission worked on? This is the place for you!

We have our truck serviced here and we've always had a pleasant and efficient experience…read more Spotlessly clean l, which gives me the impression that they have an exceptional attention to detail.

Highly recommend Blue Canary. My old girl Carlani 2011 Q5…read moreEPC light came on , she wasn't feeling well, lucky for facebook .. ask for recommendations , Clint Ramsey posted he does Audis did my home work called Blue Canary first thing in the morning . They said to bring it in with no appointment , I was happy and one lucky first time client. They did a diagnostic first and let me know what was the problem then call me to let me know what was wrong and what needed to be done at the same time chk to update my oil change .. it was time for Carlani oil change.. he gave the price how much it was going to cost before they fix the problem. I was happy with the price and happy with the service. Save me gas and time to drive off island for my yearly service. Praise the Lord! Plenty Mahalo team Blue Canary, When Carlani falls apart again will go with Team blue Canary..

There was one major issue. I told the owner that I was going to be taking my car on a long road…read moretrip and I needed all the safety checks done, tires checked, oil changed etc etc. When I went to pick up the car I specifically asked him about the tires and he said they looked good. Part way on my trip the sidewall of one of the tires gave out. The tire repair shop was flabbergasted to find that my tires were 25 years old. I had absolutely no idea they were that old (I did not put the tires on the car, I bought it second hand). I was relying on Blue Canary to do the paid for safety checks for me. When I returned to Blue Canary and told the owner (manager?) what I had discovered he definitely did not act surprised, dismayed, or even apologetic. He said he doesn't typically check the age of the tires. Something that several tire experts I spoke to said should be one of the first things done! It is extremely fortunate that I did not end up in a serious accident. I definitely would never rely on his assurance that things were taken care of and safe. In addition to the subpar service related to tire safety I also paid a considerable sum of money to have my engine cleaned. It definitely was not cleaned (didn't look like it had been cleaned at all). A rodent deterrent pack had been put inside the hood.... A very EXPENSIVE rodent pack since it appears that was all my expensive "engine cleaning" involved. He did offer to re-clean it when I got back to town and he was willing to do so when I brought it back in. However when I started talking with him about the situation with the tires I got totally disgusted with his attitude and left. I will not be back. And if you are concerned about anything that could be related to safety I would be cautious having it serviced by Bainbridge Blue Canary.

I took my car in for a clutch adjustment. The initial fee is $54 to diagnosis. I was told that i…read moreneeded a $900 cutch job, Plus timing belt replacement for $700, a brake pad replace on 2 wheels etc. The estimate totaled $2000. We declined having that work done there. Instead we headed to another mechanic who fixed the cutch by a simple adjustment for free. The only recommendation from the second mechanic was to replace the timing belt for the cost of $200. It appears that we were charged $54 by Suquamish Auto Service for an evaluation that was not accurate or when correct the quote for repair was 3 times too high. I will never go back to Suquamish auto.

New ownership in 2017, took my Chevy in with a mysterious running problem and they found and fixed…read moreit. Prices were good, staff communicative about what was happening. Preemptively understanding that we would need the vehicle back for the holiday weekend. Reattached my hanging light, just because it was hanging. Great experience. Thank you.

*Dang I should have called Bethel Towing. Anyone reading…read morethis and needs a referral. I would call Bethel Towing here at 360.876.8292 Had Kitsap towing send out David to tow my Dodge Ram 1000yrds to my house. David's attitude = I don't want to be here, I need to complain about anything not red carpeted for me. Biggest quotes by David of Kitsap Towing = - "Do you own a shovel?... Ever think about ducking using it?" - "This is ducking horrible" see pictures Fact: David was displaying symptoms of what I called "diva-ism"and probably had a bad week. ADVICE TO MANAGEMENT: Just start giving these guys better training on stress management AND CONSIDER giving them higher compensation. Most working humans puke frustration for their employer to customers and it's usually not a good look. What if he just asked the regular questions and "said you're all set!" = 5 star review, repeat customer, and fellow business vendor at Whale Days that would of loved to refer you... For an extra $100 per weekend call?? This is all free to contemplate... or you're just paying for a one star review performance on four different platforms and not doing anything about it Anyone reading this and needs a referral. I would call Bethel Towing here at 360.876.8292

Highly recommend! 45 minutes and took care of my problem quickly. Gave me great advice on how to…read morehandle my tire fix.