Jim was fantastic. Laid-back and easy to communicate with. Shared with me all the options I had for…read moretires, alignment, possible financing, and future services that might be needed for the maintenance of my car. The price of the tires were reasonable. I didn't go for the highest price, but I think I got a decent tire that should last me five years and should well in the weather conditions we have locally.

I came in today for a break job. Michael and Jim helped me get in fast and was more than happy to…read morework with me. They were both understanding and personable. I was very amazed with their professionalism and service with a smile. I highly recommend coming to see these guys! Thank you Firestone Poulsbo!!!

We absolutely love Kitsap Tire! We have been going there for several years for oil changes, car…read morerepairs and tires. They are always super busy but still find time to get us in quickly and provide excellent service without attempting to overcharge or add on additional costs. Recently, I got a flat tire over on Bainbridge but live in Kingston. I happened to be in a dead zone on Bainbridge so I couldn't get cell service. It was pouring down rain. I was able to get a tow truck after walking several blocks to get signal. It took the tow truck a while to get to me and my tire was shot. I was soaked and tired and the tow guy got my spare on and told me to go directly to get a new tire. I drove straight to Kitsap Tire at 430pm. (They close at 5 pm). They checked my tire, it wasn't repairable but instead of making me come back and order a new tire. They had a used tire and put it on right away and I was out the door in 15 minutes for only $50.00! I can't recommend Kitsap Tire enough!

What a gem all around! Great service from the owner Jeff and his staff (including Max-the blue…read moremacaw parrot!). We've brought in our Thor Ace RV, MB Sprinter van, Ford F350 for tire service and have always received outstanding service... turn around time, outcome/condition, and professional advice we're A+. We're happy customers and will continue to support this wonderful, honest, hard-working family-owned business.

Water pump on my GMC 2500 went out. Called several shops in the North Kitsap area. Found DME on…read moreYelp. He said He could get it in today. They had it done in 3 1/2 hrs. The price was very reasonable. We will use them again. Great job! Thank you, Bartt

Not sure how to assign a star value to this... called Monday to get a price on some service about…read more345pm. Guy was going to call me back. By Tuesday 445p hadn't heard so I called back, voicemail said they were open until 530 so I left a message, did not hear back. Called Wed at 345p, original guy answered, apologized for not getting back to me, said he would by the end of the day, or Thurs morning at the latest. By Friday, I still hadn't heard back. Trying to find a competitor to Liberty Bay, but guess these guys are too busy. Other reviews suggest they do good work, but no way for me to know. Off to Liberty...

Liberty Bay Auto is the place to get your next pre-owned car. They are not the usual high pressure…read moresales car place and they are focused on relationship building. It started with Klarissa and Zack stepped in on her day off. The Sales Manager Barrie did his follow up a couple of weeks later and gave me us an inventory update. Zack again covered for Klarissa and informed us of a price reduction of Like New Subaru Forester with very low mileage that just about made it with our budget. They worked with us to make it happen and we bought it. The whole process from start to finish went smoothly no hiccups. This is the way car buying should be as it was a good experience. Thank you team at Liberty Bay Auto Poulsbo.

My husband and I have brought our cars in here a couple times. My biggest complaint normally is…read morethey don't care about getting your car back to you same day even when they say they will. We won't be going back after my last service a couple weeks ago. They flushed the AWD fluid to fix an issue for $900. My car started squeaking oddly within a day or two after their "fix" so I took it to Audi Tacoma a week later. They looked at the fluid and said the service was done incorrectly. All the fluid Liberty Bay Auto had put in had burnt because they didn't perform the maintenance right. Audi had to pull fluid out of the system to make sure it had caused metal shavings to get into my car. Luckily I came in in time or it would have been even more expensive! Audi fixed the fluid for another $1,100 (on top of the $900 I paid to LBA). My car had the original issue fixed by Audi Tacoma but I have to bring it in again to them because the squealing that started after LBA has gotten worse and worse. If you have an Audi, save your car and money and take your car to a shop that knows how to work on them. They nearly did major damage to my car

Want a free paint job? Do you not have bills, or family to provide for and sitting on stacks of…read morecash to blow? And women, are you wanting to be surrounded by men minimum twice your size just for them to essentially tell you you're stupid after giving them said stack of cash? Well this is the right place for you! I took my vehicle here to get a valve replaced in my Jeep Wrangler and received it with my paint peeling and bare metal in most places on the hood. When I received my car I spoke with Rick and asked him what might have caused it and he immediately took offense assuming that I was blaming him. I hadn't thought to until that moment. I did leave disrespectfully, I will admit however, when my vehicle was dropped off there was one part of clear coat pealing off, the only part that is untouched, and it came back to me as seen in the attached picture. When Rick was speaking over me and I was trying to get clarification on what could've happened, or if it truly wasn't a negligence issue, if they had noticed it, without putting the blame on him, the mechanic that actually worked on my car came up behind me with his hands up. As a 5'4 130lb person, amongst other things, I was obviously intimidated and told him to not touch me. This seemed to strike something in both of them. Whether it was done here or not, from negligence or not, is still unclear considering my questions were being spoken over and dismissed. And again, whether it happened here the car was paid for at 1pm that day and there was no mention of the paint issues when it was paid for. Today, trying to figure out a solution to my paint problem without going through these people again, my oil gauge shot up to high and then dropped and stopped my car. Luckily, I was stopped at the toll both and hadn't gotten onto the bridge, yet. If I had, this would be a slightly different story. So if you want a surprise and free paint job, and have a not so relaxing get away to the side of the Tacoma Narrows fixing a paint issue after getting your transmission worked on? This is the place for you!

We have our truck serviced here and we've always had a pleasant and efficient experience…read more Spotlessly clean l, which gives me the impression that they have an exceptional attention to detail.

Excellent service. Fair price. Always clear communication. Highly recommend this place for…read moremechanical work.

Any repair or service that was needed for my high mileage Outback was provided for the last 4+…read moreyears first by Hiro's, then by Hiroshi and crew. All service was done in a professional, timely manner and always with kindness and competence. I am very grateful for the advice and help given freely and I much prefer the scale of the shop and the entire operation to a dealer, where one is only a number, not a person. Thank you all and for everything!

Aaron is a very professional and well-qualified mechanic he handled the job very well and I am very…read morepleased with his work well worth the money

I needed a truck bed crane installed in my pick-up truck so I can load my generator when we tow our…read moreFifth Wheel RV. I needed it to be attached firmly to the frame of the truck, not just to the sheet metal of the bed, which would not be strong enough to lift the generator without damaging the truck. Aaron responded promptly when called. He took his time trouble-shooting various possible solutions, and came up with a simple, inexpensive plan. He returned today and did the job in a couple of hours, including welding, and then stuck around and assisted me in load testing of the crane. Crane works and stows beautifully. SO, Aaron did not only did excellent work, but brainstormed with me for a solution unique to my circumstances. I will be hiring Aaron again soon for some other projects, he was very easy to work with, and stayed within his estimate which was reasonable to begin with.

We have been taking our vehicles to Keyport Auto Repair for years. Their service and expertise is…read moreoutstanding. Jon is extremely knowledgeable, professional and provides excellent customer service. Our trust and confidence in Keyport Auto Repair are steadfast.

Handled 4 major issues that had been plaguing my car for years. We hadn't sorted them out because…read moreanother mechanic had said that just one repair would cost $1200. I go to Keyport Auto Repair, they made all four repairs in one afternoon and all four came in (not only under the $1200 quote from the other guy) but $15 less than the quote KEYPORT AUTO GAVE ME!!!

Love Rick and his staff. They have always treated me well. My serpentine belt broke sadly my car…read morewas not fixable in what I wanted to put into it. Rock and his staff have been great while I figure out to do with my car. I trust him and his guys on fair pricing and good quality work. I won't go anywhere else for our repairs.

I do not recommend Hudson Auto. I accompanied a friend here and personally witnessed what I…read moreconsider predatory behavior. The staff are very 'slick' and, in my opinion, will lie right to your face to close a deal. ​They claimed to have performed a 'multi-point inspection' on a car thay sold, yet I personally used an Alltel code reader on the lot and found catastrophic 'Lost Communication' codes and engine faults they 'missed.' Even more suspicious: they tried to claimthere were major issues with my friend's trade-in just to lowball her value, when there was absolutely nothing wrong with it. ​They sold a defective car for nearly double its market value and then offered a measly $100 reimbursement for a $500 tow when the engine failed. If you value your money and your trade-in, stay far away from this place.

Big thanks to Thomas at Napa Auto Parts on Viking Way. He was tremendously knowledgeable, helpful,…read moreand pleasant, and installed both wipers and lights for me in a matter of minutes. This is the kind of customer service that really stands out and is so very much appreciated. It's very safe to say that I'll be looking to Napa (and especially Thomas!) for any future auto needs. Thanks again!

Kudos for Ron at Napa Auto Parts in Poulsbo! Not only was he helpful and courteous, he changed my…read moreheadlight bulb that was put in incorrectly. Really made my day! Thanks again and highly recommend them!