A wonderful experience. From the first phone call I made to…read moremake an appointment for an exam, Lassman's has proven to be the best eye experience I've had in the cities I've lived in around the country, including my native New York City. Dr. Gary gave me the most thorough and explanatory eye exam I've ever had. He was personable and made sure I had no more questions. I decided on new frames and replacing frames in a pair of sunglasses, and Christina walked me through my options in a friendly, advocate kind of way, no rush, no upsell, just friendly, helpful service, answering each question. I highly recommend Dr. Gary for your next eye exam, and Lassman's for all your eyecare and eyeglass needs. And thank you to the rest of the knowledgeable, personable, Lassman's team!

I was disappointed in their service, cramped and airless office and poor selection of frames. The…read moreglasses that I ordered took close to a month to be completed...no one notified me and I had to call them after three weeks to ask. It was held up in quality control at the lab. No, I do not recommend...at all.

MUST READ... A complete waste of time…read more We ordered NEW LENSES and frames. Somehow, one of their fine PROFESSIONALS forgot to order the NEW LENSES. So, we sat in their waiting area for one hour and thirty minutes anticipating getting the NEW LENSES and frames. To find out... OOOOPS, nobody ordered the NEW LENSES. Three to four weeks without glasses, and now we have to wait longer due to some idiot not doing their job right the first time. So I am sending Eyecare Associates of Southern Oregon TWO GIANT SIZED MIDDLE FINGERS. Here are the scratched lenses that were supposed to be replaced. This place is beyond pathetic

I've been seeing Dr. Mitchell, for years now. Dr. Mitchell, does a thorough job on my eye exam. And…read morethe staff is always a joy to work with.

Worked with Cinnamon and she was great, and kept me updated on my glasses, great customer service,…read moreprices seem fair... and I happy with the end product...

Walked in, it was busy. Not a big deal. We picked glasses on our own. A sales person came over…read more We went to her desk, she informed us of HER choices. Ran back to check if they had the prescription, while she was gone I had a minute to think (she was pushy didn't give us a second to think) I told her we did not need want she suggested. She got up very rude, rolled her eyes and went to change HER options. Not ours, her commission options. No special prescription very basic. Never once was I told I was paying for a warranty which is $30 extra. I only noticed when I got home. I'm disgusted by the service. The employee was like a used car salesman. Rude, did not help us finding the frames just worried about HER commission. Disgusting. Will never return. I'm sure that won't matter but I hope this review deters others

Walked in and out with frames the same day! Rashelle made my…read moreexperience great! Not only was I able to call and walk in the same day, I was able to bring my infant to the appointment as well. Love this for stay at home parents. The exam was thorough and simple. The deals were also pretty great and I had many attractive frames to choose from. I plan on returning and sending my partner here as well. I extra appreciate the patience and positive feedback.

I had an exceptional experience at the store. I received a free eye exam and my new glasses all…read morewithin an hour. The fact they made the glasses right there in the shop really impressed me; they are lighter, feel much better, and are clearly well-made. I will definitely keep coming back here for my optometry needs and highly recommend them to anyone who needs eye care services. A big thank you to the fantastic team, including the manager, Veronica, for the great service. P.S. this happened to be late afternoon on a Saturday and I live two and a half hours away so for them to handle my last minute needs... Amazing!

This office is truly exemplary! Dr. Brown and his staff are amazing. Friendly, proficient and…read morerespectful of your concerns and your time. Today I had the most extensive and thorough exam I've ever had! Dr. Brown takes his time during the exam to make sure you are comfortable, not rushed and that you understand exactly what is going on. I was shown the photographic images of my eyes as he explained what we were seeing. I have some issues with my retinas that he was able to show me where, and what was happening with them. He was reassuring to me as I had concerns from a prior diagnosis done at a large local eye center where I felt "herded" through and dismissed. This office is so kind, personal and caring. I wish I'd found them years ago! I highly recommend them!!!

My first experience with this office and I was impressed. Dr. Brown is friendly, thorough, and a…read moretrue expert. Easy to have a dialogue with about your history. I was referred by a friend and he is one of the best I have been to. Equipment is state of the art and provides complete information on your overall eye health. His staff is friendly and easy to work with.

Brought my husband for new glasses. And it was a great…read moreexperience Great patient service Every service and question we needed was meet. And the Optician was so helpful in every way! Got the right vision care!

It has taken me a while to write a review. This experience is a few months ago. I'm super thankful…read morefor the care and responsiveness given to my situation. I have low vision and can't work without my glasses. An afternoon before my shift began, my frames broke. I called and asked if they could fix or replace and let them know I had work that day. Within 45 minutes, I had left home, gone to Clair Horn, they gave me loaner frames and I was on my way to work. Thank you to the caring and quick staff at Clare Horn!

My 97 yr old Mom fell and bent the frames on her glasses, she got her glasses from Visionworks at…read morethe mall. I brought them in to see if they could straighten them for her so I could take them to her at the hospital. I was worried if I tried I might break the frame because they are so thin. Raylee was working and she explained that she would try but if they broke I would need to order a new frame. I was so worried because my Mom can only see out of one eye now and Visionworks had put a special lens in these glasses because she's color blind in the good eye. She needs them to see at all. Raylee took her time and was able to straighten them and she also put new nose pads on them. When she gave the repaired glasses back to me in a new case I started to cry. She stepped out from behind the counter and gave me a hug. Thank you for caring...you have no idea how much I needed something to go right and you made sure that happened!

The eye exam was the best I have had ever and I have been wearing glasses forever…read more The receptionist was so friendly answering my questions . The optometrist assistant was so nice as well as the optometrist. I need to go back and pick out my glasses, I didn't because there many people picking out glasses and not enough people to help since that is a process in itself.

These guys go out of their way to make things happen for you. Very stylish people delivering…read morestylish glasses. Great to work with. Loved them!

Very nice service! Experienced Kenneth Loftu, OD! Highly recommended! I am very happy with my…read moreRIGHT eyewear prescription!

Friendly, detailed eye exam. Good explanation of what was being done. No pressure to buy glasses.read more

The two front office women (dawn and the Jeanine) are so accommodating! I called looking to get in…read moresame day but not expecting them to be able to see me and to my surprise they worked me in!!!! I had surgery a couple weeks ago with a different surgeon and was having major pain everytime I blinked it felt like sand was in my eye. I had to bring my two little guys, 2yrs & 5yrs old so it was chaotic. The staff gave them both new toys to play with while I was being seen and were so kind. Then I was seen by Dr. Epstein and he was so thorough even tho he wasnt the one who had done my eyelid surgery originally. He did a quick painless procedure with post instruction on how to keep my eyelids healthy and stye free and instantly my eye felt better. I am so grateful for finding this gem! One of the staff members recommended a beautiful park in downtown Ashland and was so wonderful. Great experience. Hope I don't have to go back but recommend everyone using them. Caring, experienced, efficient and kind dream team.

Great place if you like being treated like a number. They had the details of my visit wrong and…read morewanted to dilate my eyes. I was just there to get a cyst removed from my eyelid. Was taken in to a room and once again had to ask me all the information I had just given to the receptionist. Then they wanted to give me an eye exam. I had just had a full examination a couple months ago. I told them I was just there to get a cyst removed and that doesn't require an eye exam. They insisted. I walked out. Is that an insurance scam thing so they can charge more?