They were very busy at 7AM! I waited 30 minutes, no fault of the employees. A great majority of the…read moreclients are technology illiterate. They kept bothering the techs to help them sign in; therefore, delaying everyone else's process. Once I got called, everything went quickly and smoothly. Very caring staff, my blood was drawn with no issues and I didn't feel a thing.

Hard to rate Quest because each clinic site is different in services and staff. Plus side is that…read morethey do walk-ins with short wait times. Lab results are quick. Down side is the tangled phone system which has no real people to talk to. I have 3 Quests near me. Jones Rd and FM 1960 near Fallbrook sites are minimalist. 1960, door was open but window blinds were down even tho it was an hour before posted closing. Pushed the little service bell several times, no answer. Waited 20 minutes then left. My favorite was 290 at 1960, but generic lab tests have been eliminated. Too bad since the waiting room is comfy with tv and free Keurig coffee, water, and has pop & snack machines. Down side was their blood draw person was excellent but left. New person jabbed me mid arm and left a huge 3-week bruise. 4 stars mostly for the fast walk-in service, fast results, many locations.

This place is nice very clean compared to other places I've been. Madison was the person who helped…read moreme out she was informative and patient and answered all my question she was great.

I was greeted by Jessica and she was very sweet and explained the testing that was going to be…read moredone, and Jerry was the one who did the testing for my and my child he was so nice and funny I would definitely recommend this place to anyone who needs testing done

The last two times I've been here, it has been so slow! They put me in a room and close the door…read moreand then I'm waiting for what feels like a very long time. I hear them talking and playing out in the hallway, but I'm stuck in the room waiting.

The facility is clean and great atmosphere. The nurses are all amazing and kind. The doctors are…read morealso looking out for your wellbeing and walk you through every step of the way. Like everywhere there are peak times and night have to wait at times, but they do their best you get you in and out.

Fantastic company, quick, and informative. 10/10 recommend. They are mobile and also have a…read morephysical location. Every employee of zip I have came in contact with has been extremely professional and great to work with.

TOTALLY AWESOME CUSTOMER SERVICE AND PROFESSIONAL STAFF!!! ASHLEY WAS AWESOME. She even called me…read moreto follow up and make sure my experience was good and expectations were met. I will most definitely be using them again! This is a great ser to use, especially on the weekends or in a bind late or after hours like me. I don't know what I would Have done with them. Thanks Zip Drug Testing!

The staff here are wonderful. It's challenging having to take a family member to urgent care, but…read morethey are great at calming everyone down, whether patient or family member. I really like the people and the facility itself. It's incredibly helpful to all of us to know that you can get ER or Urgent Care assistance in the same place, depending upon the problem being treated and its severity. How wonderful is it to have a Doctor on hand. The service is very quick. They gather all the data and quickly get you settled in a very cute treatment t room. Look at those pictures. The greeting at the front desk upon arrival is friendly and helpful. I really like this place. I'd rather I didn't need to go, but it's great knowing that there is a doctor and competent staff to see to your care.

Today we walked in to the urgent care with a broken ankle. My wife was is visible urgent pain and…read moreit's been over 1 hour and they have not tended to her. Decided to go to another facility so that she can be taken care of. Very disappointed in their service

Great place clean and very nice Work fast very calm and friendly and respectful to they patientsread more

Unfair billing and zero flexibility--do not recommend!…read more I had an extremely frustrating and disappointing experience at this location. I brought my kids in to get physicals and paid upfront. Before the appointment even started, we realized my daughter had accidentally left her glasses at home. The staff told us we either had to drive all the way back home right then to grab the glasses or come back the next morning. I agreed to return the next morning, assuming our payment would carry over since my daughter never received her physical or any care that day. To my shock, they then informed me that if we came back tomorrow, we would have to pay the full fee all over again, even though no physical was performed! Charging twice for a service that was never delivered is completely unreasonable and feels like a total scam. I do not recommend this place to anyone looking for fair treatment or decent customer service. Save your money and go somewhere else. Oh and the "GOOD REVIEWS" are bought by them saying they'll give you a Starbucks gift card in exchange of good review

This was my 2nd visit to this urgent care clinic. The first time was good. This time - not so much…read more Long story short, I ended up testing positive for Covid. The doctor or nurse practitioner - whatever she is - last name Weaver - came into the room and after I said hello she responded with "you have Covid" in a monotone voice. No warmth, compassion or kindness. She told me she was sending 2 prescriptions to my pharmacy. Didn't tell me what they were or how to use them. Then she told me she would be sending me an email of something - I couldn't understand her mumbling under the mask, but I never received it. Didn't offer remedies to help me feel better. No discharge instructions. Nothing. As if I didn't feel bad enough - physically and emotionally about having Covid, this woman made me feel pretty shitty. I can't recommend this place anymore. I certainly won't be returning. I'm giving them 1 star because the front desk people and the tech that took my vitals and administered my tests were all friendly.

This is a really good urgent care so I wanted to share for those with little ones or for yourself…read more On every occasion that I have been to this location the staff is always friendly and they really try to get you in and out while diagnosing you quickly. They make you feel welcome which I think is nice as usually urgent care centers may come across a bit rude. I have also been able to put my PCP information and they are able to view what occurred on any visit outside of their care, and I really enjoy that because I may not firsthand know what the exact prescription, if provided one.

I didn't sleep the previous night because continuous coughing, had body aches and over all malaise…read more I showed up at the clinic without appt. Was taking in xrayed and seeing by the dr. in less than 10 minutes. Very pleasant and knowledgeable lady dr. named Anna. She explained very well her findings and prescribed the medication needed. I'm very grateful to her and all the staffers for making life better for the sick and injured.  This is my place to go to from sinus infection to Covid to broken shoulder, they take care of it all.  I don't have a single complaint in all my several visits. Thank you AFC urgent care vintage! You deserved five STARS! EDS

I went to this place on 1/8 because I had been there before. They refused me care claiming they…read morenever received my payment from before. The owner has acused me of thinking they are a charitable organization and not paying. I have in my hand a photocopy of the check dated 12.29 as it being paid. Don't go there.