I can't say enough about Dr. Tupps and his team at AccuVision. The entire process is very pleasant…read more It's easy to schedule an appointment, they remind you with a courtesy call, and even contact your insurance a few days before you arrive to ensure a smoothe visit. The office staff is so warm and friendly, you can tell that they really enjoy being there and doing their jobs. I have always gotten a very thorough exam with Dr. Tupps and they have a lot of patience while fitting me for my contacts. Overall a fantastic experience!! Your Safety was top of mind before you even walked in the door.

I have been a patient of Dr. Tupps a long time, and loved him. He is gone. The practice is not the…read moresame. Today I went for a contact lens appointment... they would not even give me a firm price for the exam, other than it will be over $400+... and we will tell you what the final cost is going to be after the exam. The last time I had a contact lens exam at this practice the cost was $254. At $400, it is a 57% increase from my last eye exam three years ago. When I questioned the huge increase, I was told that Dr. Tupps kept his prices the same forever and that he did not charge enough. When I shared that that's a 20% increase per year, they again said he didn't charge enough. I left. Called another local eye doctor. My total eye exam cost, including contacts, was $215... Which they quoted me upfront. Within an hour I had my contact lens prescription and saved at least $185. We will not be back. They lost me as a customer. They also lost my husband as a customer. When I used to go to Dr. Tupps the waiting room was always packed. Today I walked into an empty, waiting room... Now I know why.

They offee a two-for-one deal where the second pair is free. For $400 a pair. They tell you…read morethey'll be ready after 4. On a Friday. Except wait! The second pair of sunglasses won't be ready "till next week."' A blonde woman slammed the other pair on the counter when I complained. No offer to fit the ones they managed to come up with. So I guess I'll come back "next week" for a pair I was promised today. No follow through. No apologies. I'll go back "next week" to pick up the other "free" pair, but I'll never return after that. They don't deliver on their promises. And $400 for one pair is no bargan anyway. Avoid!

I paid $200+ for a full contacts exam in November 2024 to get my prescription refilled for the…read moretotal 1 contacts I have worn for over 3 years already. The doctor confirmed thru the exam my prescription had not changed and gave me the prescription. She suggested I try some different contacts and gave me a sample. I tried them the next day but did not like them and went back to my original total 1's. Now in July I would like to order more of my total ones but Eyeglass World and the doctor will not sign the original prescription unless I pay an ADDITIONAL $200+ for an additional NEW EXAM even though legally the original prescription is good for a year. This is extortion forcing me to PAY for a 2nd another exam. Fraud. Calling my lawyer. Unethical. I am willing to come in for the "follow Up" visit but I refuse to be blackmailed into paying for another exam when clearly this one is good for a full year and it has only been half a year. Total Fraud. They refuse to give me my prescription I PAID FOR ORIGINALLY without paying in FULL again. Horrible Business. Do NOT Recommend. I can see from the reviews this is not the first or second time they have held prescriptions hostage.

Very friendly and professional employees (sales reps) overall, but the corporate mentality is just…read moreabysmal (very, very poor). Their wait-times are typically EXTREMELY long, and that's not once in a while, or on some days, it's EVERY SINGLE TIME that I visit their stores. This is not the way to run any business unless the prices are rock-bottom or the absolute lowest in town, which -- believe me -- they're not! VisionWorks is apparently profit-driven to such a degree that they'd rather lose customers than ever hire more than a bare-bones, skeleton crew. I went today to pick up my order, and I counted TEN customers waiting to either pick up orders, or shop for a new pair. That's ten people (plus their many children) waiting for ONE worn out, seriously overworked employee! Does that seem like a sustainable or sane business practice? I, for one, will never shop there again, insurance or not.

Always helpful every time I come in! They get busy but they do a great job getting you in and out!read more

They have a really good selection and reasonable prices. Definitely a great shop. The styles range…read morefrom classic to funky.

On a weekend trip to our favorite FL town Dunedin. Great, friendly service and helped me choose the…read moreperfect pair.

My family and I all go to EyeDocs. Wife and two kids. We get all our contact lenses and glasses…read moreframes and lenses directly from the shop. You can go from mild to wild on frame prices. You get what you pay for. There is an awesome selection to pick from and the staff it the best. It is located in a strip mall that has good parking right off Tampa Road. For you iphone users there is an app you can make appointments on also and get newsletters.

Be careful when ordering your frames, I had a very bad experience late last year after 5 years as a…read morecustomer. I ordered some reading glasses and the more mature lady in the front who apparently has issues, showed me a few frames that I didn't like. I asked if there were more and she told me to look in a drawer. I did and found a pair marked at $99. I tried them on and said I liked them and when I handed them to her, she pulled them into the pile. I was worried that she might mix them up, but since there was some friction between us already that day I hoped she would take the right ones for my order. When I picked up my glasses, they had the wrong frames and were aweful looking. I told her they were the wrong frames, and she said they were the right frames and there was nothing that could be done about it, but "that's quite a fashion statement you're making." The frames listed on my invoice were priced at $110, eleven dollars more then the ones I ordered. I asked for the doctor to call so we could resolve this, and instead she sent me a long and rather rude email ending in: "Surely you can appreciate why I cannot return every phone call made to the office, I am busy with scheduled patients like yourself". Well, yes doctor C. you do call when there's an issue like this, that's basic customer service.

Innovision is now part of the "MyEyeDr" group. Although I like my glasses, I find the cost to be a…read morebit on the high side. On top of that, our visit (wife went too and got glasses) was on April 21, 2021, and on January 29, 2022 I get notice that I owe $40 that medicare and my supplement did not pay. I would have NO PROBLEM with this EXCEPT, when asked before the doctor saw me I was assured that "IF I BOUGHT GLASSES, THEY WOULD COVER WHAT MEDICARE DIDN'T". Well, we walked out paying over $1,500 that day for 3 pairs of glasses, two for me, one for wife. My wife had gone to this location for well over a decade BEFORE it became a "MyEyeDr", but with the same "Doctor" and some of the same staff still here. Her insurance covers all of the appointments she has had in the past and with this visit, but mine did not. I filed an online complaint on January 29th, and although they assure you they will contact you within 3-5 days, I never heard a thing...I checked my Spam email weekly just in case it ended up there. On February 28th I got another bill...I paid it....WE will NEVER use MyEyeDr again, EVER! It is the principal of the thing...they don't care about their customers, this customer does not care about them.

Went there yesterday with my 4 year old and my 18 year old and when I saw the young woman helping…read moreus and the eye dr. I wondered if this was the right thing to do to bring my young daughter here?.but I was wrong. They were very patient, kind and helpful. The eye doctor was very good with children. I may have liked a little more assistance with assisting us with picking out glasses for my 4 year okd. But otherwise, they are very nice and I got a better deal with my son's contacts and my daughter's glasses, than at eye Dr optical outlet at the mall. Would go back for sure!

I made an eye appointment weeks in advance. I show up to the appointment to be told "We no longer…read morehave a dr. You should have received a phone call". I did not, that would've been nice. Thanks for wasting my time

I went in with very limited time. Jason, the manager took great care of me and was super upbeat. He…read morerapidly helped me select the best frame for me and quickly got me paid, and out of there. It was a great experience and I look forward to wearing my glasses soon! Thank you!

The entire procedure was perfect. I had about a 10 minute wait. The gentleman asked what I needed,…read morehe brought 3 pairs of glasses to try on, I chose one. He wrote the order up, then he readjust my regular glasses, chatted a little, he rang up the transaction, said he would try to rush the order and Boom! I was done and off to run errands. Love this place!

Get a discount on my glasses and service was good Glasses…read morewere good Did take my eye exams elsewhere after many years because you have to wait months for an appointment