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    EyeDocs Optical

    3.7 (6 reviews)
    Closed Closed

    Services - EyeDocs Optical

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    2 More Services

    Laser vision correction

    Retinal imaging

    EyeDocs Optical Photos

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    The Eye Institute of West Florida

    The Eye Institute of West Florida

    2.3
    (3 reviews)
    2.1 mi

    I went to this establishment expecting top treatment from a specialist, but I was sadly…read more disappointed by almost every aspect! First, my intake was ignored, as I had written down all of my allergies to not only medications, but food coloring as well! The drops used to dilate my sensitivity eyes were loaded with yellow dye #5! I noticed a white clouded effect in my vision for many hours past my 2:15 p.m. visit, well past 11 p.m. along with swelling and itching and redness that lasted into the following day! I looked up the drops used for dilation and found out they contain the dye. The woman who did my intake put the drops in minutes later! That was the beginning of my nightmare. The doctor questioned why I was using two eye drops for glaucoma when I don't have it. My previous eye specialist had me on them for years for a Condition in my right eye, after my retina tore, to keep the pressure down. This doctor wanted me to go off them for several weeks to see if the pressure went high, indicating glaucoma? No. I know my last doctor was treating me for something different. Then it came time to discuss eyeglasses. My insurance allow me one pair of glasses per year at ZERO CO-PAY! With anti scratch, tinted lenses and even progressives for nothing extra! The woman at the desk insisted that I was wrong, saying, "your insurance never gives you a free pair!" Well, yes they do and I got a pair last year for free, all the bells and whistles! Even a trip focal is covered, zero co-pay! So, I just called my insurance provider and requested a printable copy of my vision benefit and it's in black and white, FREE! BEWARE! They gave me a list of only eyeglass/ opticians they use and told me I had to pick one of them! My insurance company said, "you pick a good place you're comfortable with and takes our vision plan (most local places do!) and we'll cover the glasses 100%!" Yay me, yay to my insurance company! Thank God I knew better! Find another reputable eye specialist!

    2 hours waiting and 5 minutes with the Doctor. I have been going here for the last 2 years. Place…read morewas jammed and overbooked. I will be finding a new doctor.

    Photos
    The Eye Institute of West Florida
    The Eye Institute of West Florida
    The Eye Institute of West Florida

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    St. Luke's Cataract & Laser Institute Clearwater

    St. Luke's Cataract & Laser Institute Clearwater

    3.2
    (15 reviews)
    8.7 mi

    I've been going to St Lukes for over 5 years. Today was the last straw. They scheduled my…read moreappointment and testing at different places. This isn't the first time they screwed something up. I called to verify an appointment before and questioned the location but of course the location was wrong. Also when they were doing construction I checked in and waited over hour and a half. When I go to check they had "forgotten" about me. If they can't get the easy stuff right can they get the hard stuff right? Your fired.

    I had cataract surgery Aug of 2024 . I was starting to notice it was hard to read signs from a…read moredistance when driving and my eye doctor recommended cataract surgery. I did not need glasses before surgery. St Lukes told me I had to choose if I wanted to see for distance or for reading. People I knew in the past who had cataract surgery said they never needed glasses again so I was confused by this. St Lukes said if I paid approx. $4000 an eye it would cover both distance and reading but my insurance only paid for one or the other. I opted for distance due to eye doctor and doctor at St Lukes saying I needed this done or I may shortly be unable to see good enough to drive. After I had surgery done I had to get glasses to read. I had itching and discomfort with eyes after surgery which I never had before and was told to keep using eye drops for dryness. Since then and up to today, I have spots before my eyes, "rings" which obstruct my vision and constant watering, itching and eye discomfort. I am so sorry I did NOT refuse to have surgery or maybe at least only had one eye done. I still hear other say how great their surgery was that was done at another company and wish I could go back and checked out other places. This has been very hard to type even with my glasses on due to the "rings" and spots. I DO NOT recommend this facility as all they seem to care about is money. As cataract surgery can not be done again, I know this is my life from now on and it is very depressing.

    Photos
    Dr. Pit Gills
    Dr. Pit Gills
    Dr. Robert Hoffert
    Dr. Robert Hoffert
    Dr. Abayomi Fabunmi

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    Dr. Abayomi Fabunmi
    Newsom Eye - Carrollwood

    Newsom Eye - Carrollwood

    2.6
    (80 reviews)
    13.2 mi
    $$$

    I switched to Newsome Eye this year because of their reputation, but my experience has been…read moreextremely disappointing. I ordered contacts at the end of December and began having issues immediately. I contacted the office to report the problem, but when I finally received a callback, I had to repeatedly explain the situation to multiple people. I was then given the wrong trial contacts and had to call again to receive the correct pair. On several occasions, I never received a callback and had to continually follow up myself. I finally had an appointment today to show them the issue with the contacts, only to be told I would be charged AGAIN for a fitting. There is no issue with how the contacts fit my eyes -- the problem is with the batch of contacts I was provided. Additionally, my husband had to return four separate times to get the correct eyeglass prescription because the original prescription was inaccurate. This office seriously lacks customer service and follow-through. They need a better system for tracking patient phone calls and reported issues so that when an appointment is finally scheduled, there is documentation showing the concern was reported well within the 90-day period. Unfortunately, due to the lack of follow-up and constant runaround from their office, I was pushed beyond the 90-day window and am now expected to pay another $90. No thank you. Based on other reviews, it appears this company still has significant work to do to improve their customer service and patient care.

    I have been leaving multiple voicemails for two weeks now to try to order contacts. I need contacts…read moreASAP and no one is bothering to even get back to me or answer the phone. Leaving this review in hopes this gets someone's attention because I NEED contacts ASAP! This is insane.

    Photos
    Waiting room hallway
    Waiting room hallway
    Newsom Eye - Carrollwood
    Newsom Eye - Carrollwood

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    EyeDocs Optical - optometrists - Updated July 2026

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