I went in with very limited time. Jason, the manager took great care of me and was super upbeat. He…read morerapidly helped me select the best frame for me and quickly got me paid, and out of there. It was a great experience and I look forward to wearing my glasses soon! Thank you!

Over the years, I have purchased 4 pairs of glasses from Lenscrafters. Each time I purchased…read moreTransitions lenses with no-line bifocals which were very expensive. The last pair were made incorrectly. I had to bend my head back too far to use the lower part of the lenses. I went in 3 times within the 30-day period trying to get them adjusted to work properly. The salesman tried to help, but the last time he had me meet with the manager. The manager couldn't "fix them" either so I asked the manager to remake them. He was gruff and told me I would have to use the insurance replacement to have them remade. Unfortunately, I let him intimidate me and i just lived with the messed-up glasses. I didn't realize I could have complained to the company and have them remade or I would have done so. Last year, when I went in to buy another pair of glasses, I mentioned my problem to the salesman. He went to the back and circled where I was looking through and immediately saw the problem. He stated they should have been remade, and he would talk to the current manager about this situation. Unfortunately, the new manager didn't want to take responsibility for the prior manager's incompetence. I understood this so I asked who I could contact at the company. He gave me the name Mel as the Administration Supervisor and her "contact number". Unfortunately, this was a bogus name at the 800 number. That manager is no longer there. I ended up sending a letter to Lenscrafters and that's when I found out they had a lawsuit against them for this very problem, and they reached a settlement (Ariza et al v. Luxottica Retail Case 17-cv-5216). This is a warning to others that you need to demand that your glasses are made correctly and don't let anyone intimidate you into accepting an inferior product. The last manager I met there was very helpful in giving me information. I hope he stays there! They have lost my business forever, but I felt others should be warned. Peace.

We've been loyal patrons since 2008 with the exception of last year that we tried another spot…read morecloser to home (just for sunglasses really) and I must say, there's no comparison to the thoroughness and care we receive here by Dr. Hollander, Gino and staff!! For us we will make the 45 min trip because once you establish and build a trustworthy relationship with a medical provider & their staff, especially an office with integrity, it's worth keeping. We just make a day trip out of it enjoying downtown area too. Outside of their outstanding service, I love that there's so many frames to select from, wonderful insurance coverage transparency with the customer and reasonably priced. In my opinion it's worth the trip.

No more choice of frames than any other chain for less. Not worth the trips. First lenses weren't…read morecorrect but were ok the second time. Won't be back

They offee a two-for-one deal where the second pair is free. For $400 a pair. They tell you…read morethey'll be ready after 4. On a Friday. Except wait! The second pair of sunglasses won't be ready "till next week."' A blonde woman slammed the other pair on the counter when I complained. No offer to fit the ones they managed to come up with. So I guess I'll come back "next week" for a pair I was promised today. No follow through. No apologies. I'll go back "next week" to pick up the other "free" pair, but I'll never return after that. They don't deliver on their promises. And $400 for one pair is no bargan anyway. Avoid!

I paid $200+ for a full contacts exam in November 2024 to get my prescription refilled for the…read moretotal 1 contacts I have worn for over 3 years already. The doctor confirmed thru the exam my prescription had not changed and gave me the prescription. She suggested I try some different contacts and gave me a sample. I tried them the next day but did not like them and went back to my original total 1's. Now in July I would like to order more of my total ones but Eyeglass World and the doctor will not sign the original prescription unless I pay an ADDITIONAL $200+ for an additional NEW EXAM even though legally the original prescription is good for a year. This is extortion forcing me to PAY for a 2nd another exam. Fraud. Calling my lawyer. Unethical. I am willing to come in for the "follow Up" visit but I refuse to be blackmailed into paying for another exam when clearly this one is good for a full year and it has only been half a year. Total Fraud. They refuse to give me my prescription I PAID FOR ORIGINALLY without paying in FULL again. Horrible Business. Do NOT Recommend. I can see from the reviews this is not the first or second time they have held prescriptions hostage.

This place is a hidden gem and the owner Ursula is even more of a gem! Every time I visit from…read moreJersey, this is a mandatory stop. As soon as you walk into the store, you are cocooned by sheer joy and tranquility. All of her items are displayed in such a way, that you want to purchase all inventory. Whether it's accessories, shoes, clothing...it's all beautiful and carefully curated. Her boutique celebrates all sizes - I've seen sizes from XS to 3X. Please do yourself a favor and run, don't walk to her boutique. Everyone I've shared this information with has visited, bought items, and called me on how beautiful of a shop it is. I love being able to vouch for and support our locally owned businesses.

To go shopping with your 20 year old and your 56 year old self (totally ends of the spectrum in…read moresizes) and both walk out with stylish, quality outfits that make you feel like a million bucks is priceless-especially when the price tags didn't break the bank! Thank you The Everly for dressing us in style! Your service is second to none!

Give your business to someone that actually cares about you as a customer. This office will cancel…read moreyour appointment very last minute, lie to you, keep you waiting for days without a response. Go somewhere else, there are so many better eye doctors in the area.

I don't know what happened to this place but it is TERRIBLE now. I had my exam almost 3 months ago…read morefor scleral contacts. I didn't hear anything for a month. I called to follow up and they never called me back. I figured they would call me when the contacts came in. Another month later I called and they would not call me back. I called my insurance company and they said a file was never claimed and there had been no pre-authorization. I finally had to go to the office because no one would return my phone call. They were apologetic and said they would get right on it and gave a few sample contacts to try until my scleral's came in. I tried the samples and called and told them which one it was and she said they would give me a few pairs for the holidays. I told her and sent a picture of which contact it was. When I went to pick them up she gave me the wrong contacts! They STILL have not returned my call, I have no contacts, I'm in glasses and have to start this process all over somewhere else. Dr. Gindi is a good OD (although I've left several messages for her and she still hasn't returned my phone call) but the place is absolutely TERRIBLE. I would definitely recommend finding another place to go to to avoid the headache.

This review is for glasses only I had my eye exams elsewhere. The staff was very nice and…read moreaccommodating and the glasses were bogo but that's where the good ends. The quality of the glasses were so poor that I had to replace the broken frames and worn out lenses in less than a year And even though my prescription hasn't changed I can't see out of the glasses again so I had to go have them made again somewhere else the bogo turned out to be very expensive The glasses I got previously are not as worn as these So do not recommend and will not return

So, I went to another place to have my vision checked for pre-employment. They failed me even…read morethough I passed just two years before. So I appealed it and they recommended BJ's Optical. I went here and the exam was way better than that other place. Dr. Corinne Speight did an incredible job and didn't try to over sale me. She just gave me the facts in a delightful way and let me make decisions on my vision care. She's smart, attractive, professional, and very good with her patients. The staff there were also very helpful and took really good care of me. I don't think you even need a BJ's card, but be sure to ask them about that one I could be wrong. The options for frames were really good and the prices were great as well. I recommend this place for anyone looking for eye care needs.

I purchased two pair of progressive lens/glasses from this establishment about 3 months ago and…read morewonderful. . .I had been putting off purchasing progressives for fear of the down time in getting used to them. The glasses were so well done that it took 10 minutes to adjust. I could not believe it and it was a product of the technician knowing what she was doing and doing a perfect job. There were some concerns at first but they were taken care of and I am very happy. So glad I used them. I totally recommend this establishment to all that read this message. Jan Rosser, Dunedin, FL

My family is been going to Dr Tupps for more than 8 yrs. I cannot be happier the service provided…read moreby Dr. Tupps and staff. They are always professional, kind, attentive and so helpful. My husband was going to him for quiet some time but he gain my business because he discovered that I had some issue with my retina that no other ophthalmologist had never address. Now I see a Retinal Specialist in addition to Dr. Tupps. I recommend him in a heartbeat to anyone who wants a thorough exam with all the pluses from staff and Dr.

Efficient, informative and welcoming. From parking to…read morepayment my first experience with NV was very simple. When making the appointment they took an extra moment to source my policy - saving me the effort. The tech and physician were efficient but still engaging and provided a very accurate Rx for my contacts and glasses. In and out and better off for it.

this was my first ever visit to an eye doctor and although I had to get my eyes dilated, it was an…read moreoverall pleasurable experience. Dr. Keats is very witty and knowledgeable and his staff is super helpful and kind. there's a great selection of eyewear as well; I'm a 22 year old female so a stylish pair is important to me. it's so rare to find a doctors office that runs smoothly 100% so I'm glad I did

I had my annual eye exam at Clarkson by Jay Rosenfeld in March of 2026. This location was…read morerecommended by my health insurance company. I felt rushed and not comfortable throughout this exam. After dilating my eyes, he said "Oh you have sunglasses" so he let me leave but he should not have. There was also a person waiting in the lobby with the extreme dark shades that he should have provided for me. I only live a short distance from this location but my vision was severely impaired. Since I was feeling so wary about his competence I went to another firm for glasses. After picking them up I realized that there was no way I could possibly use them. They are reading glasses. To use them, any reading material had to be right up at my face. It was a gross over correction. I went to this company because my insurance paid for the exam. I'll not be back and I hope others will consider this review before booking an appointment. I wish YELP would have a "no" stars option, it fits this office.

The thing is, yes Dr Rosenfeld has the personality of a potato as one reviewer said, but he does a…read morereally good, thorough eye exam. However, I will never go back. It's a shame he sold out to some big corporation. I have/had an upcoming annual exam and they just sent me a bill for the exam I had 12 months ago. My insurance pays for exam and retinal scan. Now I get a bill for...something. I don't know what. Apparently they are charging $258 for that eye exam and retinal scan and saying the insurance only paid $50. But eye exam and retinal scan are covered. So.... I don't know. To my understanding, that is "balance billing" which is illegal in Florida. And to wait a year to say I owe money??? And not saying which "service" it is for. I wonder how many people just pay it. Seems incredibly dishonest to me. Not to mention a bad business practice to send you a bill 12 months later. If you do decide to go, be sure to save your receipt saying you have paid in full. For years, if you have to. And yes, I opened a "chat" to query the bill. But they are "assisting other customers". For an hour so far.