Just want to say what a positive experience I had with my visit to Dr. Rebekah Smith. Dr. Smith…read morewas so accommodating and professional. I have a compromised immune system. She made sure to make me feel fully comfortable and safe during my appointment. Dr. Smith uses the most up-to-date equipment and technology. I was able to order my glasses online and they fit perfectly...no adjustments were needed! Dr. Smith is my optometrist of choice. I would not hesitate to recommend her services to anyone looking for a caring and super-competent professional.

Saw Rebeka today for a VA appointment. She was very professional and personable. Everything was…read moreexplained and all questions answered. I definitely recommend her. Thank you for the help and for taking care of vets.

I can't say enough about out this establishment. I used the 100 day guaranteed and found the new…read moreperfect pair of glasses. Everyone here are sooo very professional and ni r. Very nice place.

Visionworks…read more View all Visionworks 4.8 (769) Optometrist in Seminole, FloridaClosed OVERVIEW REVIEWS PHOTOS ABOUT Google review summary 54321 4.8 (769) Reviews All vision works27 comfortable9 smile8 brand8 +6 Sort by Most relevant Newest Highest Lowest Kim W 19 reviews 3 minutes ago NEW I went to buy glasses today. I had trouble choosing frames. Mike was very patient explaining each lense option and finding multiple frames until he got the perfect one. Chris also helped me to decide when I got down to the last 2 choices. ... More Valerie Shafer 4 reviews 5 months ago From the welcoming staff, clean facility, to the exam itself I give 5 'S! The check in process was simple and fast, and the staff was friendly, available and extremely helpful!! The exam was stress free and Dr. Case was patient, answered ... More Visionworks (Owner) 5 months ago We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review! Sridhar Chandrasekaran 1 review 2 months ago Came here for the first time for a new pair of glasses. The last that worked with me was very nice and informative. She went thru my insurance plan In detail and patiently answered Any questions I had. I was there maybe a max of 30 minutes ... More Visionworks (Owner) 2 months ago We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review! James Sayre Local Guide·34 reviews·1 photo a month ago Friendly staff. Got there early for appointment and was no problem. Professional staff and environment. But will run unnecessary testing that your insurance doesn't cover and won't tell you that till the end. WellCare customers beware. Visionworks (Owner) a month ago We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review! Kim W 19 reviews 3 minutes ago NEW I went to buy glasses today. I had trouble choosing frames. Mike was very patient explaining each lense option and finding multiple frames until he got the perfect one. Chris also helped me to decide when I got down to the last 2 choices. I did not feel rushed or pressured in any way. It took a while but I got the perfect glasses at a great price with my online coupon. Thank you, Mike!

My family and I have been going to Innovision's Seminole, FL. location for a good 12 years now. We…read morecould not be more pleased. They are great. Dr. Sarno, Manager Jim Doyle, and staff are very friendly, attentive and thorough. We highly recommend Innovion for your eye care needs and services. We give them Four thumbs up.

Always have had excellent service for over seven years here. I appreciate the quality eye exams…read more My prescription has always been perfect. Great staff. Kind. Willing to answer questions readily.

Been going there for years.She's very efficient and she doesn't waste your time at your…read moreappointments.When it's your time for the appointment you get right in and you get out.

I provided my insurance and it was never applied. I also have very bad vision. Historically…read more... every doctor I have seen for contacts have made me come back a couple times because it is very difficult to find the perfect contact fit. This provider did not schedule a follow to confirm they were a good fit. I had to suggest and scheduled it . Months later this prescription and or contacts aren't a good match , my prescription is very blurry. I have used Walmart before and had success. I would not return to this location or provider however. I expect a provider who realizes some patients aren't going to be simple and is willing to put in the effort. If you have problem free eyes , this provider may work for you. If you do have issues with your eyes and vision I would suggest going somewhere else.

I absolutely love the staff at this location. I drive out of my way to come here because it's…read morealways such a fun, positive experience. Everyone is consistently professional and friendly. Both the optometrist and the front desk team went above and beyond to make sure my visit was exceptional. I'm already looking forward to next year's eye exam.

BEWARE!!! Horrible dizzying lenses, employees unable to resolve glasses I cannot see out of,…read morerefused to refund me. Purchased 2 frames & ended up having 3 exams trying to figure out why the lenses weren't working. I was dizzy, couldn't focus, felt my eye pulling and over the 5 months working with them to resolve the issue, nothing improved. I was determined to find a solution for these expensive glasses I really needed them to work (obviously). Employees continually argued that it wasn't the lenses because I had the best lenses and the prescription went all the way to the edge which they said was an upgrade. (Meaning I paid more for the prescription to reach the edge of the lens ). Frustrating process included the employee teaching me to turn my head to see out of different parts of the lens (heard her tell many others the same thing. My thought is the glasses should work for me, not the other way around. But ok... I tried.) I asked if they could just make one pair into readers with no prescription on top- (trying to find a solution) they said no. No? Why? I paid for them, I couldn't see close or far out of these lenses! I figured I'd use one pair for far and one for near- not what I went in for but I was desperate to find a solution. They wanted to charge me again. I've worn progressive lenses for years. I took my glasses on vacation with me, suffered an injury because I never saw the change in the pavement. I stopped wearing the glasses. This was after a month of "just try them and see." Came back in and had 2 more eye exams... nothing changed about my prescription. I tried again to wear the glasses. The glasses continued to make me dizzy, unfocused, when I took them off I was dizzy and unfocused and started getting headaches. They tried lowering the progressive line, didn't work. I tried again anyways. Another optometrist working at the desk at the same Pearl told me Pearl now use Veralux lenses and they don't work for everyone. Told me to bring in an old pair (before they used veralux) that worked and they could asses what to do. But... another employee said he shouldn't have said that. Argued that wasn't the reason. They refused to give me a refund. They refused to fix them. They said if I want to change them I have to pay for them even though the 2 pairs of prescription glasses NEVER worked for me. Said they have a new manager that " doesn't care about customers, only numbers," there's nothing they can do for me. So now I have pretty, expensive, useless glasses and I'm out $900! Guess what, the old lenses I dug out of a drawer on his advice, to bring in for comparison, the lenses that were from a few years ago, they work fine. So I guess he was correct. My daughter had glasses made at the same time as me. She also couldn't see, made her dizzy. She also couldn't focus. She took hers to Warby Parker and they fixed them for her. This is one of the most horrible experiences I've ever had as a customer. They gave me a sh*t product, NO resolution, wasted my time and a lot of money. BUYER BEWARE!

when i tell u Victoria was saint! very helpful made the process so easy! very detailed and…read moreinformed! she takes her time! and gets it right the 1st time everyone is so nice and welcoming i was in and out! thank u so happy to finally seeeeee! $32.35 with the promo going on i got the exam! contacts and glasses! for $182 u also get free glasses adjustments!

We had a 5 o'clock appointment and arrived on time as we are locals but sadly we did not get out…read moreuntil 2+ hours later. The energy of this space could use some serious joy - DO BETTER

3 hrs to get eyes examined!!! Charged me 144.00 for contact lens fitting that I didn't request…read more Don't bother !!!!!!!

3 strikes, you're out! Nice people earned them the one star…read more 1. Being on a Medicaid plan, I didn't expect to pay $44 out of pocket. 2. Got an email saying your order is ready to pick up. When I got there, 2 signs on the door said they were closed AND if you were picking up an order, knock. The manager told me HE couldn't dispense anything. The Dr. just retired so there was no one certified to ... [lame excuses follow]. Nothing in the email hinted about the closing. 3. Next day I called before making the drive. "Of course we're here!" and the same excuse from yesterday. Yeah, yeah. When she unboxes the glasses, I see they used a different color frame! I picked out purple. She showed me ones that were labeled "light brown" - not the same! She started to explain how they would fix the mix-up, but I told her that was 3rd strike, and I was done. Refund my insurance and me. Today the $44 is back in my account and I'm never going near that place again. Extra innings: That was in May. It's now Sept and my insurance still hasn't gotten the refund. I'm on the phone between "MyEyeDr" & my insurance, trying to untangle the mess so I can get new glasses!

They made 2 pairs of glasses for me that were supposed to have identical prescriptions. It was…read moreobvious that they were different. When I took them back, the tech checked them and said they were "fine." "You're telling me these have the identical prescription?" They're fine. When I told her I was going to get a 2nd opinion from a different shop, She re-checked them, then admitted that they'd used the wrong prescription on the pair in question. She then stated that they would replace the lenses with my new prescription (from a different provider--because I KNEW they'd messed up somewhere). Because she never said "The prescription in the lens matches the prescription on the order," I think she knew the first time she checked that they were made incorrectly. PLUS their phone system was malfunctioning and nobody could call in to the shop. Calls go directly to the call center where they take a message but take no further action to serve their customers.

I went in for eye exam and 2 pairs of glasses that day i.e 10/12/17. I had some scratch on my old…read moreglass. I asked the manager Rebecca to re clean it again. Would refuse to do it. No big deal. But when my new glasses were ordered she would neither give me a chance to test it nor allow me to inform her to make adjustment on my glasses based on my convenience. She just kept agitating me by making me nervous unwantedly and she had a bad attitude. On the top of that I asked her can I come back again if my glasses don't fit me right by making an appt. She was still getting irritated by not understanding my point. I called her again and she was still getting irritated unwantedly. I called the corporate office then they gave me an exact timing to come in the morning. My glasses fit properly no problem with no issues but she needs to be more considerate with customers instead of insulting them. The only reason I said experienced better by giving 2 stars because she did it correctly. In the future I am going to get my eye exam done somewhere else. Read less