I just received a call that I missed my appointment. I was told my appointment was at 1 PM and I…read morewasn't there. Since I was following the text I received at 1:45 PM yesterday, I told them that was when I was coming. The staff who called me insisted that I agreed to a time change when they called me yesterday. I remember the call to confirm but not the time. I checked my phone and the call was at 12:32 PM. Over an hour later, the text I received confirmed 1:45 PM. I have liked the doctors but have really disliked the staff at the Levittown offices. I'm unsure if I want to reschedule with them.

For your own eye safety do not go. The office manager and Dr. Stein are extremely aggressive and…read moreunprofessional. I unfortunately had LASIK surgery here and it was a traumatic event. Post appointments have also been equally as horrible. I was yelled at by Dr. Stein himself after asking for help. I actually feel unsafe going to any of these offices. They are not providing safe and quality care. Please be careful. I did allow the office to try to fix their mistakes over the past month and it has only gotten worse. They also over charge immensely in comparison to the technology and care they provide. They will happily take your money and traumatize you along the way. Please read the reviews. Don't be like me.

I went here because my community page spoke very highly of the service. I did not have the same…read moreexperience. When I arrived I was told to take a seat and wait my turn. I was fine with this. After seeing multiple people be called before me I went to see what was going on. I was told I never gave my name. I was never asked for my name. A different person was at the welcome desk and she said she couldn't explain why because she wasn't there when I came in. It's a small business so I asked her to go get the other person which she did not do at this point. There were more people waiting and I was not going to leave my name and be on the bottom of the list so I left and went to another provider. I don't know if this was a one time experience, but it was my experience and I won't be returning to this location to buy glasses.

Switch your eye care to Yardley! I have spent years going to our local eye doctor and nearly forgot…read morethat there are newer technologies that could be used in my eye care. 3 Things I : 1. Customer Service 2. Eye ball pictures 3. Easy to follow explanation I wish I knew the name of the person who did my eye imaging and eye pressure before Dr. Harris because she was a doll! Literally the sweetest human being, we chatted like we were long lost BFFs catching up. She was kind enough to tell me about each machine and what they did because I am a curious girl. I then met with Dr. Harris who was equally as nice and was thoughtful to explain a few things going on with my eyes. He then gave me contacts to try and even answered all my questions about different eye drops I had. I was in a rush so did not pick my glasses out this visit, but the front door ladies were also just sweet as can be and so helpful. I wish I had one bad thing to say about this place but sadly I do not. Ohhh, and if you don't need glasses I would simply go there to see all the random celebrity pictures in their waiting room wall. No idea why Shaquille O'neal comes all the way to Yardley for his eye care, but there he was!

I went for eye exam which I received and asked for the prescription so I could order glasses. They…read moretold me I would need to pay $45.00 which I agreed to. Then I went online to order and you need a PD to fill the prescription (which is the bridge of your nose distance) I called office because that was not listed on my script. They said they didn't take that measurement and I would have to go to somewhere to get it taken. I said I told the assistant I was ordering glasses online and they should have takes all the measurements. They stated "Well we Didn't" So now I have to go somewhere else and pay again. I complained and the receptionist didn't care, say come back we will take it I got nothing from her. Bad Business.

One Star - Terrible Experience So Far I've been trying to…read moreget in touch with this office for weeks and keep getting the runaround. I needed a referral to see Dr. Blair Armstrong, and they told me someone from the office would call to set up an appointment. It's been over two weeks--still nothing. I've called multiple times and was met with a rude and unhelpful receptionist. Very unprofessional. Glad this wasn't an emergency, or I'd be in real trouble. One star for now, and that's being generous.

Dr Larvich's offices have had me wait over an hour each time i have taken my 6 year old son there…read more Just today the office was over 1.5 hours behind and they don't have the decency to call ahead of time. THis is now the third time this has happened to me with the Total Eye Care office so three strikes your out I am no longer going to take my son to this office. When my son first got his glasses the Newtown office lost the frames and had to reorder them as well.. Making him wait over 1 month for his glasses. Very disappointing.

Dr Rudolph always take his time and provides a thorough exam with clear explanations of what he is…read moredoing and why. His prices are very reasonable. Definitely recommend.

It is now a week after my wife's eye exam and glasses being ordered, after fitting the lenses were…read morespot on, much better than America's Best and Visionworks ( both were quite lame in their work ) Dr. Rudolph is the polar opposite, he takes the time to insure it's done once, done right, and while he isn't the cheapest he is the best out there and quality does cost, always has.

My family has been going to Dr. Byrne for years. He is professional, thorough and we always get…read morecorrect prescriptions.

Amazing customer service! They went above and beyond to help me with contacts that were stolen from…read moreme. Lovely business and wonderful people - highly recommend!

1 star because 0 stars is not allowed. Total waste of time and money. I wouldn't recommend this…read moreoffice to an enemy. Had VA outpatient community care set me up with an appointment to see a Oculoplastic cometic surgeon. ReFocus Penndel did not provide an Oculoplastic surgeon but chose to have an MD examine me and offer to perform the procedure with no numbing agent, neither injected or topical. I had to leave and make an appointment with an office that actually has an Oculoplastic surgeon and quality care to handle the procedure. Horrible experience, run far away and as quickly as possible if you value your level of care.

Shadty business practices. Told me the eye exam wasn't covered AFTRR the visit. They had my…read moreinsurance information the day before the visit. I also called my insurance company and they verified I do have coverage. They were trying to shake me down. That's why they ask for a credit card up front. I didn't give it to the scam artists, thank God. I can only imagine what they would have charged my card. They're scam artists with unscrupulous practices! BE WARNED! RATING SHOULD BE ZERO STARS!