This shelter was the first that I've seen volunteers EVERYWHERE. I love that there were so much staff on deck to help potential adopters. We live in KCMO and was interested in their dog we found through a FB rescue page. I filled out the paperwork online (which was pretty straightforward and not too lengthy or too short) and emailed them. They got back to me in a reasonable time and once I linked up with a coordinator (Miss Karen Reese), I was able to ask all the questions I had and she even offered to FT. We've never done this process via correspondence and I think this was the exception for them as well, but I must say she was very thorough and answered any questions we had. We felt we were in great hands. We drove to Carrollton, TX to pick him up and really liked the facility from the parts we saw. I noticed they were playing classical music for the dogs in the kennel ( loved that). I absolutely loved their walking path. It was reminiscent of a meandering path nicely shaded in a wooded park. I could tell the staff LOVED our dog and he was a bit of their mascot (he was in and out of there for 8 months ). We spoke to A LOT of the staff including Ms. Sandra Laird the Projects Director. She gave us some more insight into our boy's background (misunderstood poor pup). I'm in no way a person that treats their dogs like humans (that's EXTREMELY unhealthy for both dog and human), but I'm a firm believer of proper stewardship of your animals. Part of that is to know your breeds and to do research, it was clear that the previous 2 were way over their heads. We also spoke to our boy's handler (I think it was Shaun? He was the gentleman with that righteous Afro). We could tell he was so invested into our boy and did a magnificent job in giving positive vibes and some kind of stability and normalcy to our boy in a shelter environment. Thank you so much for all your heart, sweat and even tears! I know I said this to you then but you REALLY need to be certified as a trainer/behavior specialist because you got it brotha. Our adoption was so no-nonsense we LOVED it. It was clear they wanted our boy to get a great home and they did just that! They asked all the right questions but it didn't prevent them from sending him to a new home (even though it was 8 hrs away). I love you guys and your commitment to your animals. We would TOTALLY get another from you guys! read more

we went to operation kindness twice and ended up adopting a gorgeous, 11-month old schnauzer/chihuahua mix (our baby girl, Phoenix!) from them. This facility is very organized and well taken care of, the people working there and the volunteers connect and take amazing care of the animals (both dogs and cats) and get to know them well. When you are looking for a pet to adopt, you will have an "adoption counselor" (ours was Teri who was fantastic and really helped us out) who goes with you while you interact with your pet and discuss which might work out best for your household, etc... The outdoor area is really huge and has lots of wonderful walking areas that you can take to connect with your pet, and also has some enclosures where the pets are taken out to, and you can watch them interact with other dogs and give you a glimpse of their personality. We're very happy with the service provided at Opertaion Kindness, as well as the facility and everyone working there has been great! If you're looking for a dog or cat, go here to find your new pet and give them a new "forever home"! Also, if you have the time, you can volunteer :) read more

Best shelter ever. I got my amazing schnauzer pug mix here and I love him so much. We get his picture with Santa here every year and the staff is always lovely, knowledgable, and caring. Adoption fees are a smudge higher than other places, but the pets are fully vaccinated, fixed, and microchipped- so worth it. read more

Operation Kindness - Animal Shelters Near Me - Carrollton, Texas

This organization is honestly so amazing. They take such good care of their doggies. I've gotten two dogs from them and am hoping to get a third. Both dogs we've had so far have been obedient, gentle, and healthy. I'm so glad this organization exists! It lead me to my best doggie friend. Our dog, T-bone, arrived at Op Kindness with a big cut on his back. He received full medical care and treatment. He now only has a scar on his back but it doesn't bother him at all!! All in all, this place is very attentive to all the animals needs and will do everything they can to get them to good homes. It's a wonderful thing to see people who really love animals making a difference in these little furry bundles of joy! read more

Operation Kindness - This is T-bone. And here's his scar. It doesn't bother him at all anymore. He's fully healed, thanks to those at Op Kindness!! - Animal Shelters Near Me - Carrollton, Texas

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loves them!!! keep saving animals!!! dont buy from petland people!!!! they use puppy mills. do your research, spread the word!!! a friend adopted a german shepard here and she is one of the sweetest dogs eventhough she looks like a vicious killer. lol they are clean and well managed. they take on a lot of dogs read more

This place is very clean and nice if u wanna looking for a pet. I just got Pablo... Retriever mix today. He only two months. So friendly with my kids. The staff I met their so helpful and knowledgeable. Thank you for the place and people that help me to get a very good dog. I love Pablo. read more

Operation Kindness - Animal Shelters Near Me - Carrollton, Texas

5 stars because I found my best friend through operation kindness. Adopted a sweet little puppy right after Christmas. She was microchipped, spayed, and came with 50$ worth of dog food. The process was quick and they provided me with all of her health records and a ton of useful information. Would definitely recommend if you are looking into adoption! read more

This is the first place I started to volunteer back in 1995. Dogs, cats, no-kill, how much better can it be?! read more

Thank you for all you do for animals. I adopted two kittens there in 2002 when I lived in Carrollton, one of the best decisions I ever made (even though it was like buying a house). Glad OK is choosy about who adopts! I also love that OK does donation pick ups out to Wylie! I just ordered some items off your Amazon wish list. read more

Operation Kindness - Doug and Timmy adopted in 2002. Their names were Tarzan and Patches when I adopted them. - Animal Shelters Near Me - Carrollton, Texas

I could not have had a more positive experience at operation kindness. The facility is very impressive and you can tell they take good care of the animals here. The vibe is incredibly positive. I came early on a Monday and the dog I wanted unfortunately got adopted when I came back that afternoon with my boyfriend to check her out. Despite our disappointment, Teri showed us several other dogs we were thinking about and gave us detailed information about all of them that was helpful in making our decision. Once we chose Jackson, Teri gave us a wealth of information about him and tons of suggestions since he was still a puppy and needing training as well suggestions for him to get along with my cat. We walked away from Operation Kindness knowing we made the right decision. Definitely check this place out is you want a perfectly cared for pet! read more

So went in today to like a dog named Zena. We liked the dog but had to go home to retrieve our dog so they can meet and greet. We got there at 5pm. Per Jade, we had to show our rabies vaccination card for our dog. We showed them our vaccinations records. It was 5:30 and I went up front to ask to see the dog because I was worried we would be skipped over. Jade walked us to the back but we see Zena being led to a different are to meet a family that came after us. Jade came back and stated that we did come first and should've had first dibs, but they decided to let the other family adopt Zena. Total lack of customer service and WASTE of my time. read more

Me and my wife went to Operation Kindness in search of our new furry family member after having no luck elsewhere. We frequented their facility as it is always really nice and clean, the animals look healthy, and the staff is always super friendly and helpful. We saw a flyer on their wall that said they had Urkle available for adoption in the intake room, and we had been searching for that puppy for about a week! He fell in Operation Kindness's hands from the Dallas animal shelter and we couldn't believe we found him! The staff was super friendly and helpful in letting us meet him and as soon as he rounded the corner, we were sold! Tara helped us with the paperwork and was super friendly and knowledgeable about anything we had questions about! She gave our little Urkle( Now Sooner) a shirt and jacket that they had available from donations and was super sweet. You can tell the staff really love all of the animals there. The cages are always clean and the staff is always friendly and eager to help you with any of their sweet animals. Thank you so much Operation Kindness for helping us find our furrever friend!! read more

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Found my Jax here. Clean and organized, tenants seemed happy to be here. Found the best puppy one can have. Support this place every chance you can as they are good to our little friends, indeed. read more

Really disappointed in the response from the people who answer the intake requests . Why do we bother to fill out a detailed form when you don't read it ? I found a few week old baby stray kitten near the airport runway and you ask us to see if it is chipped and go check the neighborhood as someone probably lost it. If not we should take to city shelter. Last I checked you can't chip a baby that weighs less than a pound and I have never seen homes on an airport runway area before, but hey what are we thinking ? City shelters Kill which is why we reach out to rescues . Sad I have adopted dogs from you all in past and we donate a sizeable amount every year, but that won't be occurring anymore. Apparently you have lost that caring touch for the animals and the people on the street trying to help them. read more

I love OK! We got our beagle mix there over a year ago and he is loved by all 4 of us. He is a great dog. I recommend checking out OK to all of my friends on the hunt for a new fur baby to love. read more

Operation Kindness - Animal Shelters Near Me - Carrollton, Texas

Beware of this organization. They lie about dog vaccines and when they are questioned about it they hang up on you. A friend adopted a puppy from there today and brought her over. I asked to see her records and noticed several inconsistencies. The paperwork was highlighted to show that a little 8 week old puppy had received 3 vaccines already. First vaccine 2/3/03 second given on 2/10/2023 and third on 2/17/2023. This is not possible since they only recieved the puppy on 2/10 and that suppoesed vaccine schedule offers that poor puppy zero protection. If anything, they have overvaccinated the puppy and she runs the risk of becoming very sick. When I called, the staff said that it doesn't matter what the paperwork says because the puppy will still need more vaccines. I asked her why they would put vaccines on her paperwork that were clearly not given and why they would administer vaccines when they were not due to make it appear that the dog had recieved 3 rounds of vaccines. The staff member became irate and then hung up on me. This organization is shady and you should absolutely NOT TRUST any paperwork you are given. read more

This is a wonderful no kill shelter! I just recently adopted a wonderful cat named Winston, formally Aimon. Not only were all the volunteers and staff completely knowledgeable about the cats they gave me great advice for getting my cat adjusted to a new home. I couldn't have asked for a better furry best friend and I would highly suggest adopting your furry friend from this animal shelter! read more

Operation Kindness is kill shelter, they let you get a animal knowing there condition. They tell you that you can return the animal if there are any complications. And when you call to return the pet, they give an excuse that they are full. If you don't believe call them, first you have to fill out an application. Then they do not get back to you. You have to call, and get redirected until you give up. Please get your pet from somewhere else and save yourself some heartache and pain. Give your family a great experience, not one that will affect you. They will tell you whatever you want so adopt a pet. read more

You know sometimes silence isn't golden! Operation Kindness is one of a kind. The animals that are there are treated with love, respect, kindness, medicine, cleanliness, food, donations, and the prospect of having a forever home. I have two from there. Petey and Missy! The adoption process is different than most shelters. First, not one dog or cat leaves there without a microchip and being spayed or neutered. No exceptions to this. The surgeries are performed by a Veterinary. Period. The counsellors give each animal and potential adopter the opportunity to see how the match up. If this takes 5 minutes great! If it takes 3 hours and it falls through anyway. That's what it's all about. They want the match to be perfect. No hearts broken because it wasn't a match. Operation Kindness is their to protect the animals. To ensure when they leave they are safe. If they had been safe before they wouldn't be at Operation Kindness. If there isn't a fenced yard and they plan to let the animal outside? Guess where it ends up? Does someone with 5 cats and 6 dogs need another animal? Really? If they live in an apartment what are the apt requirements? They go all over the place. Some no Pitts, no hounds , no cats, etc. it's awful for someone to leave with an animal only to return with it because they don't allow dogs over 10 pounds. Operation Kindness tries to stay current with pet requirements on apts. Dallas. If not they call. ALL DONATIONS OF ALL KINDS SIZES AND ETC. GO TO THE BENEFIT OF THE ANIMALS! Every penny! They have hotdog events at the center on Saturdays sometimes to encourage a bigger turnout for folks like me and you. They depend so much on donations. They keep a running list of things needed on Amazon. You can order and it ships direct to Operation Kindness. Operation Kindness doesn't rip people off. They certainly don't rip the animals off. It is cleaned from inside out twice a day. Floors. Walls, stainless steel dog bowls and water bowls wShed and dried by hand twice a day. All bedding changed daily and more if needed. Accidents happen. Someone is constantly running the huge commercial washing machines and dryers. It's like folding diapers 24/7. Dogs and kittens get bathed. Then dryer. Some get haircuts. Let you guess why! They get better medical attention than some Vets provide. They can and do call specialist when needed. Do they miss something occasionally? Yes. Yet I have a friend in the hospital right now because his doctor missed clogged arteries in his leg. Operation Kindness looks at every animal before it leaves. That's again an Unbroken Rule! Not one resident has to worry about death! It doesn't happen to them here. If they stay forever, then forever it is. They are given the same opportunity we have. To meet their maker when it's time! I love this place. Since learning about them I have became aware of the despair dogs and cats have. Read on line Craiglists at the found dogs no one claims. There is a dog dump site the news is now following where we humans are taking and dumping just born puppies to old dogs and they are homeless with no shelter, food, or water. Just the Grim Reaper smiling and waiting. I know Operation Kindness isn't the Taj Mahal yet I promise you from mr brain and my heart these animals are being save while being offered another chance at a forever home. I have two from there. Go for a walk through visit. Ask questions. Maybe consider volunteering. Maybe volunteer by walking a dog or holding a cat. Or maybe you might donate money. It ALL goes to animals. Thanks for listening. read more

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Love this place and what it stands for! We adopted 2 of the most wonderful pups through them, one 12 yrs ago and the other 3 years ago. Always received warm hellos upon entering and lots of helpful volunteers. Adopt don't shop! read more

My sweet kitty Quinn passed away a month ago and, after I'd taken some time to absorb the loss, set out to find a cat to fill the empty space left behind. I found her at Operation Kindness, a super-sweet nine-year old Siamese. I spent a few hours at OK, just basking in the positive energy of an organization and staff dedicated to love and altruism. Every human I met there was just lovely, as were, of course, all the cats as well. While it was tough to choose just one new feline companion, I'd advise Operation Kindness as the clear choice for any prospective pet owner looking to find a new love in a thoroughly positive environment. read more

April was an INCREDIBLE adoption counselor. As a first-time pet owner I was really nervous and had lots of questions and she was warm, welcoming, answered all my questions and provided great advice. April truly went above and beyond and made my adoption experience with Operation Kindness so special. I will recommend anyone to her who is seeking to find their fur-ever friend! read more

Operation Kindness is absolutely amazing! My boyfriend and i were in 2 weeks ago to start looking for a pup to rescue. We originally fell in love with a little girl. The staff was super helpful and explained that they didn't think she would be a good fit with our other 2 and they introduced us to Spock (since renamed Jax). We fell in love instantly and he has proven to be a perfect fit in his new forever home. May was our adoption counselor and she did a great job making sure we knew everything we needed to about bringing home our new little guy. I would absolutely recommend OK to anyone looking to rescue their new fur baby! read more

my experience at operation kindness couldn't have been any better! my boyfriend and i came in as first time dog owners, and everyone was being so helpful and informative. we were able to visit with two different dogs and ended up adopting Ares! this is a great organization and i will be recommending this place incase my friends and family are looking to adopt! read more

I heard Operation Kindness is sometimes called the Nieman Marcus of animal shelters! and the facility shows they have a dedicated army of serious donors and volunteers. I adopted two sweet dogs this year. Both adoptions went smoothly. You can go hang out with dogs to get to know them - a volunteer is always with you. Brick exercise paths, woodsy grounds - it was planned and built with a lot of love. They have their act together big time. Both dogs had all their paperwork ship-shape. The younger one had spent more than three weeks in the Operation Kindness hospital with an eye infection and was still on meds, which they provided. They give you a list of vets who give a free first visit for their alums. I went to the Vet House in Richardson, and LOVE them. You are in good hands there. I found the loves of my life. read more

Operation Kindness - Perry rescued me six months ago. I named him after my psychiatrist. He's a love... - Animal Shelters Near Me - Carrollton, Texas

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On their website it says to fill out an application for the dog you're interested in and someone will get back to you to give you a "guest pass" to come out and meet the dogs. They never get back to you. Not even when you call and leave multiple messages. Turns out, this policy is not true at all. You just show up like every other shelter. The ladies I finally talked to on the phone were extremely rude. When I said they should make their adoption process more clear and they might get more interest from the public, she told me they were busy and didn't need anymore interest. Guess they don't need the money or support of those of interested in helping shelters and animals. I'll be supporting other organizations. read more

This is by far the friendliest and cleanest pet rescue I've ever been to and I've been to a fair share before I found my baby boy. He is happy, healthy and has a lot of love to give. You can tell that they spent a lot of time and energy to make sure these scared and hungry pets are ready to live their best lives. Staff is incredibly helpful and they definitely go above and beyond to make sure you have everything you need to start your life with your bundle of joy!! 10/10 would absolutely recommend!! read more

This review is entirely directed towards the staff and/or select group of volunteers, not for the organization, facility or pets. Bad experience #1: As I arrived and checked in, I proceeded to their outdoor courtyard area where I saw a dog being walked by a volunteer that I was interested in. I approached the dog and was petting it and finally knelt down closer as I'm on the taller side and a separate volunteer walked up and made a condescending remark along the lines of "We don't get close to faces of dogs we don't know" and then walked away. As someone that's been around dogs for 30 years and the owner of two large dogs, I'm confident in my ability to evaluate risk with dogs. I did not appreciate or need to hear such a comment from the woman. I had already observed the dog to be docile and extremely calm and felt completely comfortable getting closer (about 1 foot away), yet not too close where the dog's space was threatened. Bad experience #2: I was directed back to the front desk to ask questions about another dog that was just returned to OK. Upon telling them my home situation, the two front desk agents did not seem satisfied with my decades of pet experience and ownership, and did not positively acknowledge my flexible schedule to be at home with the dog. One of the women alluded to the dog needing someone with it 24/7 because the previous owner stated the dog had anxiety when separated from people. The most ironic part is that OK had assessed the dog to be calm and independent but the agents elected to go off of the assessment from the owner that returned the dog instead of their own observations. Perhaps the owner that first adopted the dog wasn't the right fit based on their own personal schedule? While I completely agree with placing pets in the right homes, the judgment and vetting seem to be a bit ridiculous and totally subjective based on who you speak to at OK. Based on previous reviews about staff/volunteer attitudes, my recommendation would be to be prepared for judgmental commentary and condescending remarks if you do anything other than glance at an animal for more than 2 seconds. I hope all pets they intake get adopted, but I can't help but wonder how many take longer to get adopted because of staff/volunteer rudeness. read more

I've had wonderful experiences with Operation Kindness. I had been trolling their website and many others waiting for the right chihuahua to come, and when he became available I called that day and came in that afternoon to meet him. They let me spend as much time with him as I wanted and were very friendly and helpful the entire time. The pup I chose has recently had one of his front legs removed and they explained the entire situation and put me at ease about it. He also had heart worms, as most dogs off the street that haven't been given proper prevention have, and they took care of the very costly heart worm treatment. I was initially and am still to this day impressed with their level of care and compassion. They do a great job promoting their animals on social media and also by letting those of us who can help with Amazon wish list items. I highly recommend Operation Kindness to anyone looking for a furry friend. They are generous to their animals and their new families. read more

I highly recommend Operation Kindness to anyone in search of a new four-legged family member. My last dog, Buddy, passed away after a brief but terrible illness. After dealing with my feelings of loss, I knew that I wanted to welcome a new dog into my life. I filled out an adoption application online at 8:00 AM on a Saturday. By the time I got to the shelter 3 hours later, it was already printed and ready to go. The adoption coordinator was very helpful and showed me two different dogs that connected with me when I walked past their kennels. One of them jumped up in my lap and chose me. I welcomed Sophie home that afternoon. Sophie did have some special medical needs, but all of them were covered in the adoption fee. So I was able to bring her home, give her food and medicine, and not have to worry about unexpected vet bills. It may be more expensive to adopt here than from a city shelter, but they take excellent care of the dogs they rescue. The dogs eat good-quality food and are treated to walks, play groups, human interaction, and even soothing music and activities put on by the volunteers! And again, you know your new dog has received medical care, so you don't get any nasty surprises at the vet's office! They also give you a coupon for a pet store, a wellness check, a starter bag of food, and everything you need to register the microchip and get pet insurance. It's as close to "turnkey" as a dog adoption can be! Fast forward six months, and I have a friendly, good-natured, intelligent and healthy dog! I am glad to have found my new best friend at Operation Kindness, and highly recommend them. read more

I first went to Operation Kindness on Wednesday in hopes of adopting a dog and was feeling a little unsure. The counselor, Cade was so sweet and told me to come back in a few days. Yesterday, I adopted my sweet Greyson from there! Cade really listened to what I was looking for and gave me so many helpful tips as a new dog mom! The entire staff is friendly and volunteers are everywhere to make sure you've been helped. I would recommend them to anyone! read more

Tara was very kind. She listened to the dog we wanted. She told us about the dogs we looked at and told their personality. When we walked the dog she was helpful to guide us. She also took great care in explaining about the dog we chose. Operation Kindness is a great place to go when looking for a new pet friend. Lori R. read more

We've adopted our 2 fur babies from Operation Kindness and each time, it was a great experience. Both dogs were easily made part of our family, even though their past was pretty much unknown. read more

UPDATE: We did get a new pup (actually about 3 yrs old) from OK -- a cute wire-haired fox terrier with a great personality. I simply cannot praise Operation Kindness too highly. The facility is very clean; the animals get lots of room and lots of time for walks; and the staff and volunteers obviously love and are knowledgeable about dogs and cats. Every animal has been neutered and had all his shots. They are doing very good work for stray and abandoned animals. People, these pets need you, and they're great. Don't go to a breeder, puppy mill, or pet store. Go to OK! read more

My problem with this place is that they don't allow you to put a hold on any animal. I was working with a client at the time and couldn't take the pet right away so I offered to pay his adoption fee beforehand and pick him up later. All other animal shelters will allow you to do this. They seriously REFUSED to keep him overnight for me so I could pick him up first thing in the morning. I think that's an absolutely ridiculous policy and I lost the pet I waited so long to find. I will not recommend this place to anyone and I definitely won't support their business. read more

Very disappointed!  My daughter and I were the third people to see a Labradoodle on Monday who wasn't yet available.  They told me she would show on the site as soon as she was ready to be adopted.  My husband and I have dilligently checked the site since.  Today, I visited in person to get an update.  Now, they say she will be at an event on Saturday?!  Why would you do that?  To the dog .. to all the people who saw her and wanted her?! Why not offer her to the first person who saw her?  (which wasn't me by the way)Or simply adopt her out of the shelter?  Instead you are going to have every person who wants her show up at an event FOR HER, hoping they are the first in line.  Don't you think this could cause a lot of upset people?  It doesn't apply to me because I will be out of town...I just think it's very poor how you handled this situation.  Terrible! read more

Great place all the way around. I have actually not gotten a pet from here (I got my dog from the SPCA downtown years ago) but I have had multiple friends go here and have great experiences. I know they all recommend it and I value their opinions. And how can you not be all for Operation Kindness? Definitely 5 stars! read more

We adopted a puppy from Operation Kindness yesterday. We love our new pup and the whole process was amazing. We went to 5 other adoption places and Operation Kindness was the cleanest, had so many volunteers ready to give all the animals love and walks, and the animals were well treated. They had big areas outside for meet & greets too. We couldn't bring our older dog for an official meet & greet so they brought out another adoptable dog to interact with our new dog as a test. They played wonderfully & their interaction solidified our adoption. The paperwork was done quickly and we got a discount for a nearby pet store to stock up on the needed supplies. Our new puppy also has a few medical issues which Operation Kindness is taking care of for us since they were pre existing. Overall, the process could not have been a better experience. read more

I used to donate all the time but when I called today to schedule a donation pick up I was told since I live in an apartment they would not do the pickup. How can an organization that relies so heavily on donations afford to sneer an apartment dweller? The ironic part is my previous address "was" an apartment complex and used the apartment number as the numerical prefix. Just shows what a bs organization this really is. read more

I was hesitant to use this organization after reading some of their negative reviews, but their website and the communication I had with some of their counselors via email felt promising. I ended up driving down their on a whim during my search for a kitten to add to my family, and I am so glad that I did! They update their animal profiles in real-time, meaning as soon as an animal is adopted, their profile is removed to avoid confusion. The location is huge, and all of the animals were receiving attention and care throughout my entire visit - which was wonderful to see. Their process seemed a tad confusing, but we came at a busy time so the blame isn't necessarily on them for that! I highly recommend filling out the adoption questionnaire before your visit, unless you just want to walk around and see what animals they have in person first. After your questionnaire is completed, you can select up to 3 animals (I'm not sure if it is the same for dogs, but 3 cats was the max) to view/play with. The counselor that worked with me directly was so informative and kind, and he offered a lot of details about the kitten I was meeting that I hadn't even thought to ask for! Once I decided on the kitten I wanted to adopt, they let me take him home. They gave me a few toys to bring a long, in addition to wet and dry food! They gave me all of his vet/health information and a list of vets that they recommend (which was so helpful!!) and just made the entire process a lot easier. They also checked in with me a few days later and were more than happy to answer any lingering questions I had! Overall, I highly recommend checking them out if you're looking to add to your family!! read more