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    Plano Animal Services

    1.0 (1 review)
    Closed 9:00 am - 6:00 pm

    Services - Plano Animal Services

    Animal shelters

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    1 year ago

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    Plano Animal Services

    Plano Animal Services

    (88 reviews)

    This is long but please read this if you're thinking of surrendering ANY dog to this shelter…read more I'd rate this place negative 5 stars if I could. These guys have zero remorse or empathy. I surrendered my dog Praedyth on December 2nd after an apartment I was going to live in said they don't allow large breed dogs. The absolute fool I was I decided to give him up to this shelter thinking he'd adjust and be able to be adopted. Well, after just 2 days I called them on the status of his adoption and he was already deemed unadoptable! 2 days! He's never been in a shelter and was always free to roam the inside of the house and out! He has dogs around him Barking making him on edge of course he won't adjust or pass their test after this short amount of time. So after a whole 2 hour conversation my mom decided he can stay at her home. I cannot describe the joy I felt at this point. I was going to save my baby. I called them to let them know we can care for him. He can come to where he's comfortable and loved until I find an apartment that allows large dogs... Guess what their response to all this was? "NOPE! He's too dangerous we're gonna euthanize him anyway." Are you kidding me? You're going to kill him because he isn't use to being in a shelter surrounded by death and FILLED with anxiety? This is no monster. He's no menace to society. He's scared and for good reason: YOURE GOING TO KILL HIM! I got in touch with the director and he did not care for anything I had to say. This is a man who probably put down so many dogs he's numb to it, you can hear it in his voice. This is a business not a daycare for dogs and I get that but Jesus man have mercy on my boy. He saved my life when I attempted suicide. He sat on my chest and screamed so loud the neighbors heard and called the police. I would not be here if this "menace" didn't save me. He said on the phone that me and my mom would have to sign a liability waiver and said if he bites someone it's going to be automatically a FELONY for both of us. He also said we'd have to get a prepaid training receipt for aggression training. When I walk him on the Arbor Hills nature preserve trail he is not aggressive to other people and never has been. He has gotten loose twice and has never bit anyone. He even let someone knock on our door right next him to let us know he's outside trying to get back in. And the last and absolute worse is that he stated he needs to talk to my mother's landlord letting him know the dog is aggressive? He knows how that conversation would go. That goes for any landlord because then they'd have to get insurance that covers attack breeds or aggressive dogs. What landlord is going to walk out of that conversation saying "yes they can stay". Infact the director knew this so much that he said DONT do anything else until he talks to the landlord. Why? Because it would be a waste of effort. My dog is doomed. I should not have brought him to this shelter. He's 5 years old and would have spent his last 5 years being loved and cared for had I not brought him to this shelter and went with a rescue group. If you bring your dog here expecting them to be rehomed, don't bother. Either they'll fit right into the shelter and get adopted (hopefully) OR they'll be terrified of this place and be put down. No inbetween. They won't even let him lay on my lap one last time UPDATE: after finding a home of someone who is more than willing to take him AND is their own landlord the director himself shot the idea down. Effectively killing my dog. Again, this is not the actions of someone who has the animals well-being in mind and should be removed from his position. Any other shelter would have worked with me to bring him home but I brought him to the one shelter in Texas that prefers killing than saving. Do not bring your animals here. This is just a pound, not a shelter.

    I adopted a dog that was so sick, she could barely walk. They had her for weeks and let her sufferread more

    Furry Friends Animal Rescue - Here's the kitten that we adopted elsewhere after Furry Friends DECLINED OUR APPLICATION!

    Furry Friends Animal Rescue

    (25 reviews)

    I highly recommend avoiding Furry Friends Animal Rescue, as many others have mentioned in their…read morereviews. Their cats are showcased at the Petsmart locations in McKinney, specifically at 121/Custer and 380/75. Our experience with them was extremely frustrating from the start. The person we initially sent our adoption application to completely ignored us. After some time, we managed to reach another staff member over the phone, who informed us that the person handling applications tends to just not respond if they don't like something in the application. After a lengthy conversation, we agreed to meet the next day (Friday) to adopt two baby kittens. I took time off from work, using 48 hours of vacation, so we could spend the weekend helping the kittens adjust to their new home while we were off work. However, on Friday morning, we received emails and texts saying that while we could meet the kittens, we couldn't take them home. This was because it was Petsmart's adoption weekend, and they were concerned that they would lose the Petsmart location if they didn't have cats to show. To clarify, they wanted to present two kittens that had already been adopted, purely for appearance's sake. Despite this, we still decided to meet with the representative that afternoon at Petsmart to see the kittens. We immediately fell in love with them, but when we started asking about the adoption process, things got complicated. I asked if their priority was to ensure the animals had a home or if it was more about appearances--since the goal should be finding a home for these animals. The response was just, "I know." When I asked if they were okay with keeping the kittens caged up for three more days, in a dark, empty store, just to maintain appearances, and if they realized they were misleading potential adopters by showing kittens that had already been adopted, the only answer was again, "I know." We were then told to email the foster mom directly, explaining my occupation and mentioning that I had taken off 48 hours of work. The associate we were with told us she was trying to contact the foster mom while we were there but that there was no reply. We spent about 45 minutes in the facility, during which we were crammed into a tiny space smaller than a closet with three cats. My daughter absolutely loved them. But when we asked about the next steps, we were told we weren't a good match because they thought my 4-year-old daughter was moving the cat wand too quickly. To clarify, our daughter has grown up with animals and has had cats before. Yes, she was excited, but that's because the cats were finally getting to move around after being cooped up in a cage. Our home is much larger than the small space we were shown in, and we always supervise her with pets. In fact, she's not allowed downstairs without an adult because we have a safety gate. At the end of the day, it became clear that optics were the priority for them. It felt like the foster parent wanted to keep the kittens all along, which is why they ignored our application and why the kittens were only at Petsmart for the adoption weekend's appearance. Don't waste your time with a rescue that claims to be advocates for animals when their actions clearly show otherwise.

    The Director, Lisa Fris, is more interested in keeping cats to herself than finding them forever…read morehomes. We are a loving famiy with adequate financial resources and our application was denied because "we don't own another pet" The whole point of adopting is to own a first pet!!!! I had the ability to raise a sizable amount of charitable contributions for this nonprofit if we had gotten our kitty from here. Lisa blew the opportunity.

    Catsultant - Felix - our bengal

    Catsultant

    (14 reviews)

    We contacted Lana after we adopted two kittens that weren't getting along. Our Burmese Oliver,…read morearrived 2 months earlier and is 2 months older than our Bengal Felix. When Felix arrived, Oliver became very aggressive, and despite our attempts at doing a "slow" introduction we were not having success. So decided to bring in an expert! Lana came to our home and observed everything. While she was there, she gave us many practical suggestions on how to make our house more conducive to the needs of our new babies, the best way to play with them and many more valuable insights. These two boys are both very high energy cats and even though both have been fixed, display lots of aggressive behavior. It took 5 weeks before we felt comfortable with them being together unrestrained in the same room, and throughout it all, Lana was available with lots of suggestions and support. They now play together and while they chase and fight occasionally, it's the type of fun playing we expect from kittens! As you can see from one of the photos, they even eat out of the same bowl at the same time! There were so many positive recommendations Lana gave us, it's hard to narrow down what was most effective! But right at the top of the list is the use of treats to reinforce good behavior, and investing in a tall cat "playpen". The playpen made it possible for them to be very close together, seeing each other, smelling each other, and even interacting through the bars for a couple of weeks prior to letting them be together without barriers. This really made a big difference. Thank you Lana - they might have eventually gotten along, but we saved ourself from taking either one to an emergency clinic, and now they actually enjoy being together, rather than just tolerating each other.

    Lana has helped us sort out some very upsetting behavioral issues that began in our 14 year old cat…read morewhen we adopted two young ones. She spent a lot of time with us in our initial session and followed up to check in on progress. She even came into town to visit family and offered to stop by and see if there was more she could assist with. We are still working on things, but it has been such an improvement. Her approach to environment, behavior and food really helped us work things out. Definitely recommend Lana for any of your concerning cat needs. She really knows and loves cats.

    Plano Animal Services - animalshelters - Updated May 2026

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