For context: this happened 9 years ago back in 2017. I am finally writing a review about this…read moresituation because it still BAFFLES me to this day. We still crack jokes about this situation at any given time. At the time I was 13 years old and my mom and I were looking for a small dog to adopt. We were browsing shelters all around DFW trying to find the perfect fit for our family. We stumbled across Second Chance and decided to take a look at their small dogs, and that's when we found the cutest little brown Chihuahua! She was perfect, super adorable and amazing temperament. My mom and I instantly fell in love with her and were practically begging to fill out the adoption application. Once one of the adoption counselors sat down with us, she asked us basic questions (have you owned a dog before, was the dog spayed/neutered) etc! Basic questions that we easily had the answers to. Then the lady informs us that the little dog is heartworm positive, and asks us if we know what that is. Well yes we do know what heartworm is! She then asks if we have ever had experience with a dog that is heartworm positive. (This is when it gets absolutely ridiculous) My mom, thinking she was adding important insight and HOPING to inform the counselor that we will in fact actively treat her condition, said that she did have experience with a heartworm positive dog.....WHEN SHE WAS 5 YEARS OLD. IN MEXICO. IT WAS HER FATHERS DOG. My mom, at no fault of her own, once again let the counselor know what this was literally 25-30 YEARS AGO. And it technically wasn't her dog. She just grew up with this dog and knew that when her father first adopted it, it was heartworm positive. And of course they treated and cured the dog of heartworm as well! But, it didn't matter. The lady took the little dog out of my hands and said they don't adopt to anyone who has had a dog in the past that was heartworm positive. My mom was baffled and once again tried explaining that it wasn't her dog. They didn't care. I was sooooo upset and honestly I was mad at my mom for even saying anything but in retrospect it wasn't her fault. That rule is absolutely ridiculous especially if it apparently counts towards when you were a child with no autonomy over what animal happens to be in your life. I don't know if they still operate like this, but do yourself a favor and just go to Operation Kindness. A million times better and amazing customer service as well. This is where we ended up finding our new member to the family, Bella! This place definitely has first come first serve on animals but with their STAFF (as seen in other reviews posted) and they make it very obvious by the insane rules and "criteria" they use for adopting out a dog/cat. I am 22 years old now and still would not recommend.

Second chance rescues dogs from kill shelters…read more If your looking for a dog,stop here first.. Great animals

This is long but please read this if you're thinking of surrendering ANY dog to this shelter…read more I'd rate this place negative 5 stars if I could. These guys have zero remorse or empathy. I surrendered my dog Praedyth on December 2nd after an apartment I was going to live in said they don't allow large breed dogs. The absolute fool I was I decided to give him up to this shelter thinking he'd adjust and be able to be adopted. Well, after just 2 days I called them on the status of his adoption and he was already deemed unadoptable! 2 days! He's never been in a shelter and was always free to roam the inside of the house and out! He has dogs around him Barking making him on edge of course he won't adjust or pass their test after this short amount of time. So after a whole 2 hour conversation my mom decided he can stay at her home. I cannot describe the joy I felt at this point. I was going to save my baby. I called them to let them know we can care for him. He can come to where he's comfortable and loved until I find an apartment that allows large dogs... Guess what their response to all this was? "NOPE! He's too dangerous we're gonna euthanize him anyway." Are you kidding me? You're going to kill him because he isn't use to being in a shelter surrounded by death and FILLED with anxiety? This is no monster. He's no menace to society. He's scared and for good reason: YOURE GOING TO KILL HIM! I got in touch with the director and he did not care for anything I had to say. This is a man who probably put down so many dogs he's numb to it, you can hear it in his voice. This is a business not a daycare for dogs and I get that but Jesus man have mercy on my boy. He saved my life when I attempted suicide. He sat on my chest and screamed so loud the neighbors heard and called the police. I would not be here if this "menace" didn't save me. He said on the phone that me and my mom would have to sign a liability waiver and said if he bites someone it's going to be automatically a FELONY for both of us. He also said we'd have to get a prepaid training receipt for aggression training. When I walk him on the Arbor Hills nature preserve trail he is not aggressive to other people and never has been. He has gotten loose twice and has never bit anyone. He even let someone knock on our door right next him to let us know he's outside trying to get back in. And the last and absolute worse is that he stated he needs to talk to my mother's landlord letting him know the dog is aggressive? He knows how that conversation would go. That goes for any landlord because then they'd have to get insurance that covers attack breeds or aggressive dogs. What landlord is going to walk out of that conversation saying "yes they can stay". Infact the director knew this so much that he said DONT do anything else until he talks to the landlord. Why? Because it would be a waste of effort. My dog is doomed. I should not have brought him to this shelter. He's 5 years old and would have spent his last 5 years being loved and cared for had I not brought him to this shelter and went with a rescue group. If you bring your dog here expecting them to be rehomed, don't bother. Either they'll fit right into the shelter and get adopted (hopefully) OR they'll be terrified of this place and be put down. No inbetween. They won't even let him lay on my lap one last time UPDATE: after finding a home of someone who is more than willing to take him AND is their own landlord the director himself shot the idea down. Effectively killing my dog. Again, this is not the actions of someone who has the animals well-being in mind and should be removed from his position. Any other shelter would have worked with me to bring him home but I brought him to the one shelter in Texas that prefers killing than saving. Do not bring your animals here. This is just a pound, not a shelter.

I adopted a dog that was so sick, she could barely walk. They had her for weeks and let her sufferread more

They are AMAZING! They truly vet their adopters to make sure the pup goes to a great, safe home…read more heart is in the right place and make sure animals are taken care of before handing a pup Over. I wish all shelters were like Poochsavers.

Great to work with!! We adopted a Tibetan Terrier and he is…read morethe love of our lives! My husband was diagnosed with Cancer and Willie never leaves his side!

Such a perfect place to adopt cats or dogs. There is such a wide range of dogs and such a perfect…read moreplace to spend time or take a dog out for a walk. They are so cute. Loved how someone walked us through but it was weird once we stepped in everyone was staring at us even the individual who were adopting a dog. But it was such a warming experience to see all the cute dogs

Adopted a puppy from them and also get my dogs vaccines done through them. All super easy to work…read morewith! Very cost effective! Great people doing great work.

Can even visit with a dog unless you go thru a whole proces which i didn't use to have to do for…read morethe past 12 years i have lived here. I wanted to visit with the same dogs i had seen the previous week before i went out of town for the holiday, however i had no time to visit with them that day i came back today. All of the sudden theres a whole process to just visiting a dog with all these questions. On top of that they single out pit bulls for some reason while half the dogs there are pit bulls. All for nothing when if i had the chance to visit them just a couple of weeks ago i would have had an entire interrogation just to try to visit with theses sweet babies, i dont even know if i was going to end up adopting them hence the visiting with theses dogs. Why make things so difficult. I miss when this shelter was a normal shelter

A non profit completely run by volunteers! They work hard and provide a great service. My next best…read morefriend will come from Take Me Home Pet Rescue!

I adopted my sweet boy Benny from TMHPR in Richardson on 7/26/2024. Quite the drive from where I…read morelive and it was worth it. They really are thorough in matching their pets with the right family. Correspondence was excellent and I was put on a waitlist as other families were also interested in Benny. The staff are friendly and professional and took the time in the meet and greet to get to know about me and my sweetheart Cavachon Chloe. You could say Benny picked us and it instantly melted my heart. It was a match made in Heaven and I'll always be eternally grateful. I highly highly recommend this rescue because it's obvious they really love helping to find and match the animals to their forever families!!

What an incredible group of people here at the Wylie Animal Shelter. I went in yesterday to adopt a…read moredog for a community pet at my work. Everyone I met at the shelter was so kind and very compassionate about the animals in their care. I found the perfect little fur baby and was able to bring her home the same day. The process was smooth and seamless. I could not be happier! Welcome home, sweet baby Lucy!

We went to Wylie and Sachse to look for a dog. The Wylie shelter is hands down the cleanest…read moreplace, nicest and helpful people. They had even just cleaned the pooper scoopers and lined up to dry. Great job Wylie!

Great experience here yesterday. Everyone was friendly,…read morecourteous and caring. We were very impressed by the professionalism they showed. Two thumbs up!

This is the worst animal shelter, they're rude, not empathy and totally unprofessional. I have been…read morereading the other comments and year after year the complains are the same, awful people, so that make me think, the city doesn't care to read the complaints and does nothing to change it. Most people complained for the same issues. I had same experience with their employees.

We adopted two cats from the shelter this summer and could not be happier. We were looking for…read more'less adoptable cats' and got a 3 legged cat and an older cat who was VERY shy. It took almost 3 weeks before we saw the shy one but now he is friendly and loves attention. I am so impressed with the quality of care our shelter provides. THANK YOU. Fur Baby Mom

Excellent compassionate service! Open 24 hours and they really take care with your pets. The best…read moreI have found in North Texas!!!

We called for a duck that had a terrible fish hook in its foot, and they said they'd get it done as…read moresoon as possible. That was a week ago, and today we found that same duck on the frozen pond dead with it its beak stuck to the same fish hook on its foot. I wouldn't trust these bastards at all with any issue that comes up here for animals.

I spent about 30 minutes outside this shelter today knocking and calling them during OPEN business…read morehours and no one was there to help. Locked door with someone's stuff inside on the desk. Was really looking forward to adopting here today. Too bad whoever was working was no where to be found.