This is long but please read this if you're thinking of surrendering ANY dog to this shelter…read more I'd rate this place negative 5 stars if I could. These guys have zero remorse or empathy. I surrendered my dog Praedyth on December 2nd after an apartment I was going to live in said they don't allow large breed dogs. The absolute fool I was I decided to give him up to this shelter thinking he'd adjust and be able to be adopted. Well, after just 2 days I called them on the status of his adoption and he was already deemed unadoptable! 2 days! He's never been in a shelter and was always free to roam the inside of the house and out! He has dogs around him Barking making him on edge of course he won't adjust or pass their test after this short amount of time. So after a whole 2 hour conversation my mom decided he can stay at her home. I cannot describe the joy I felt at this point. I was going to save my baby. I called them to let them know we can care for him. He can come to where he's comfortable and loved until I find an apartment that allows large dogs... Guess what their response to all this was? "NOPE! He's too dangerous we're gonna euthanize him anyway." Are you kidding me? You're going to kill him because he isn't use to being in a shelter surrounded by death and FILLED with anxiety? This is no monster. He's no menace to society. He's scared and for good reason: YOURE GOING TO KILL HIM! I got in touch with the director and he did not care for anything I had to say. This is a man who probably put down so many dogs he's numb to it, you can hear it in his voice. This is a business not a daycare for dogs and I get that but Jesus man have mercy on my boy. He saved my life when I attempted suicide. He sat on my chest and screamed so loud the neighbors heard and called the police. I would not be here if this "menace" didn't save me. He said on the phone that me and my mom would have to sign a liability waiver and said if he bites someone it's going to be automatically a FELONY for both of us. He also said we'd have to get a prepaid training receipt for aggression training. When I walk him on the Arbor Hills nature preserve trail he is not aggressive to other people and never has been. He has gotten loose twice and has never bit anyone. He even let someone knock on our door right next him to let us know he's outside trying to get back in. And the last and absolute worse is that he stated he needs to talk to my mother's landlord letting him know the dog is aggressive? He knows how that conversation would go. That goes for any landlord because then they'd have to get insurance that covers attack breeds or aggressive dogs. What landlord is going to walk out of that conversation saying "yes they can stay". Infact the director knew this so much that he said DONT do anything else until he talks to the landlord. Why? Because it would be a waste of effort. My dog is doomed. I should not have brought him to this shelter. He's 5 years old and would have spent his last 5 years being loved and cared for had I not brought him to this shelter and went with a rescue group. If you bring your dog here expecting them to be rehomed, don't bother. Either they'll fit right into the shelter and get adopted (hopefully) OR they'll be terrified of this place and be put down. No inbetween. They won't even let him lay on my lap one last time UPDATE: after finding a home of someone who is more than willing to take him AND is their own landlord the director himself shot the idea down. Effectively killing my dog. Again, this is not the actions of someone who has the animals well-being in mind and should be removed from his position. Any other shelter would have worked with me to bring him home but I brought him to the one shelter in Texas that prefers killing than saving. Do not bring your animals here. This is just a pound, not a shelter.

I adopted a dog that was so sick, she could barely walk. They had her for weeks and let her sufferread more

Such a perfect place to adopt cats or dogs. There is such a wide range of dogs and such a perfect…read moreplace to spend time or take a dog out for a walk. They are so cute. Loved how someone walked us through but it was weird once we stepped in everyone was staring at us even the individual who were adopting a dog. But it was such a warming experience to see all the cute dogs

BEWARE: This Shelter Spays/Neuters Puppies as Young as 6 Weeks Old…read more I'm writing this with a heavy heart--not to attack, but to raise awareness about a practice at Operation Kindness that deeply concerns me. My intention is compassion for the animals, respect for adopters, and transparency for the public. Operation Kindness' primary focus seems to be population control, and while that goal matters, the way they pursue it can come at the expense of a puppy's well-being. They routinely spay and neuter puppies as young as six weeks old, without fully considering the adopter's intentions or the long-term health needs of the puppy. They even labeled my foster puppy as "cryptorchid," despite the fact that you cannot reliably diagnose cryptorchidism at six weeks old--the testicles often descend much later. I pleaded repeatedly with their medical manager to delay my foster's neuter until he was older and safer for the procedure. My only goal was to give him a healthy, loving, and stable life. I wasn't asking for anything extreme--I offered to: Sign a delayed-neuter contract Make a donation Adopt my foster before any surgery Pay out of pocket for neutering him at the appropriate age Even bring in a lawyer to draw up a binding agreement But every single compromise I proposed was refused. Instead of working with someone fully committed to adopting and caring for this puppy, they insisted on sending him into surgery at just six weeks old. Their medical manager, Katie, repeatedly dismissed my concerns, telling me that early neuter has no negative effects and that no scientific research says otherwise--despite the many legitimate peer-reviewed studies I've personally found that outline potential risks. In the end, I had no choice but to allow them to neuter my foster if I wanted to adopt him. I love my dog, and I would do anything for him, but their rigid policies and refusal to consider his individual needs felt unethical and cruel. I have always believed in adopting--every dog deserves a chance and has a beautiful soul. But this experience has made me rethink ever adopting a puppy from a shelter that practices such extreme early-age sterilization. I will no longer donate to Operation Kindness or support their organization. I'm sharing this because the public deserves to be aware, and because puppies--especially those as young as six weeks old--deserve better.

A non profit completely run by volunteers! They work hard and provide a great service. My next best…read morefriend will come from Take Me Home Pet Rescue!

I adopted my sweet boy Benny from TMHPR in Richardson on 7/26/2024. Quite the drive from where I…read morelive and it was worth it. They really are thorough in matching their pets with the right family. Correspondence was excellent and I was put on a waitlist as other families were also interested in Benny. The staff are friendly and professional and took the time in the meet and greet to get to know about me and my sweetheart Cavachon Chloe. You could say Benny picked us and it instantly melted my heart. It was a match made in Heaven and I'll always be eternally grateful. I highly highly recommend this rescue because it's obvious they really love helping to find and match the animals to their forever families!!

We adopted two cats from the shelter this summer and could not be happier. We were looking for…read more'less adoptable cats' and got a 3 legged cat and an older cat who was VERY shy. It took almost 3 weeks before we saw the shy one but now he is friendly and loves attention. I am so impressed with the quality of care our shelter provides. THANK YOU. Fur Baby Mom

Excellent compassionate service! Open 24 hours and they really take care with your pets. The best…read moreI have found in North Texas!!!

Can even visit with a dog unless you go thru a whole proces which i didn't use to have to do for…read morethe past 12 years i have lived here. I wanted to visit with the same dogs i had seen the previous week before i went out of town for the holiday, however i had no time to visit with them that day i came back today. All of the sudden theres a whole process to just visiting a dog with all these questions. On top of that they single out pit bulls for some reason while half the dogs there are pit bulls. All for nothing when if i had the chance to visit them just a couple of weeks ago i would have had an entire interrogation just to try to visit with theses sweet babies, i dont even know if i was going to end up adopting them hence the visiting with theses dogs. Why make things so difficult. I miss when this shelter was a normal shelter

I highly recommend avoiding Furry Friends Animal Rescue, as many others have mentioned in their…read morereviews. Their cats are showcased at the Petsmart locations in McKinney, specifically at 121/Custer and 380/75. Our experience with them was extremely frustrating from the start. The person we initially sent our adoption application to completely ignored us. After some time, we managed to reach another staff member over the phone, who informed us that the person handling applications tends to just not respond if they don't like something in the application. After a lengthy conversation, we agreed to meet the next day (Friday) to adopt two baby kittens. I took time off from work, using 48 hours of vacation, so we could spend the weekend helping the kittens adjust to their new home while we were off work. However, on Friday morning, we received emails and texts saying that while we could meet the kittens, we couldn't take them home. This was because it was Petsmart's adoption weekend, and they were concerned that they would lose the Petsmart location if they didn't have cats to show. To clarify, they wanted to present two kittens that had already been adopted, purely for appearance's sake. Despite this, we still decided to meet with the representative that afternoon at Petsmart to see the kittens. We immediately fell in love with them, but when we started asking about the adoption process, things got complicated. I asked if their priority was to ensure the animals had a home or if it was more about appearances--since the goal should be finding a home for these animals. The response was just, "I know." When I asked if they were okay with keeping the kittens caged up for three more days, in a dark, empty store, just to maintain appearances, and if they realized they were misleading potential adopters by showing kittens that had already been adopted, the only answer was again, "I know." We were then told to email the foster mom directly, explaining my occupation and mentioning that I had taken off 48 hours of work. The associate we were with told us she was trying to contact the foster mom while we were there but that there was no reply. We spent about 45 minutes in the facility, during which we were crammed into a tiny space smaller than a closet with three cats. My daughter absolutely loved them. But when we asked about the next steps, we were told we weren't a good match because they thought my 4-year-old daughter was moving the cat wand too quickly. To clarify, our daughter has grown up with animals and has had cats before. Yes, she was excited, but that's because the cats were finally getting to move around after being cooped up in a cage. Our home is much larger than the small space we were shown in, and we always supervise her with pets. In fact, she's not allowed downstairs without an adult because we have a safety gate. At the end of the day, it became clear that optics were the priority for them. It felt like the foster parent wanted to keep the kittens all along, which is why they ignored our application and why the kittens were only at Petsmart for the adoption weekend's appearance. Don't waste your time with a rescue that claims to be advocates for animals when their actions clearly show otherwise.

The Director, Lisa Fris, is more interested in keeping cats to herself than finding them forever…read morehomes. We are a loving famiy with adequate financial resources and our application was denied because "we don't own another pet" The whole point of adopting is to own a first pet!!!! I had the ability to raise a sizable amount of charitable contributions for this nonprofit if we had gotten our kitty from here. Lisa blew the opportunity.

This group tries very hard and succeeds in helping community cats in the Dallas TX area. They have…read moresaved so many cats by trapping and sterilizing, and also getting many friendly cats adopted into loving forever homes. I donate on a regular basis so they can buy supplies. Dallas can use so much help with an out of control outdoor cat population. Please help by not letting your cat outdoors unless in an appropriate carrier or on leash and please please get your pets sterilized. Thank you Feral Friends for doing so much.

I do not recommend this organization to people who are concerned about the feral cats in your…read morecommunity.They have not been helpful to me, not even slightly.The referral list of members living nearby me was a joke! Not even one reply to all of the emails I sent to different supposed affiliates of this Org. It quite possibly is a tax shelter scam.In order to post NY remark, I need to give it a star.In reality, I would rate this false Org a MINUS 5.

DFWLab rescue have been wonderful over the past five months. I applied along with the very…read morereasonable fee. Once the application was approved the home visit was scheduled. The visit was very thorough both with her questions as well as mine. She was very attentive and understanding. We talked about the three Labs I had over many years. She was very aware of my answers plus she showed an understanding for the safety of my home for a rescue. She submitted the information and I received an email two days later explaining the process of meeting any of the available dogs. Finally I met a wonderful petite Lab of six years. The foster was wonderful and truly cared about the happiness of the rescue. The entire process was timely plus honest. My new Lab is perfect for me. I cannot say enough thank yous to DFWLab Rescue.

I have adopted 3 labradors from DFW Lab Rescue over the years. They do an amazing job of saving the…read morelives of these dogs and finding them the best forever homes. I have been so lucky to add these babies to our family. I highly recommend this organization for anyone looking to add a new fur baby to their family!

Hannah was a great help when I came in looking for my new puppy! She is always available for…read morequestions and is in constant contact about puppies she thinks I will enjoy!

Well, the puppy I adopted was severely sick with kennel cough and had worms/ parasites... The lady…read moreI spoke to just offered store credit. Why would I want store credit? I'm not giving y'all the dog back, it clearly wasn't taken care of while at your store. Poor little boy had to go to multiple vet appointments to get through all the issues. He is happy and healthy now thankfully. I spent more money on vet bills than the 3k I spent on getting the puppy. FYI Don't buy a dog during the time between Christmas and New Years. Vets are closed. You end up at emergency vets or pet emergency centers. Response: I spoke to the store location due to my concerns for the other puppies housed with my puppy and had multiple correspondence with a Crystal. They did not seem concerned about the other puppies and just told me to wait to see the vet they referred me to the following Monday. The emergency vet said he wouldn't have survived the night, so waiting till Monday would have been fatal. I stopped responding when I realized she didn't care about the puppy just the money.