I would strongly caution anyone considering completing community service or volunteering with this…read moreorganization to think twice before committing their time. My experience started off positively--I was welcomed without issue and began completing my assigned hours. At no point during my time there was I informed of any concerns, misconduct, or violations. However, without any warning, explanation, or justification, I was suddenly told not to return. When I asked for clarification, the only response I received from management was: "we reserve the right to allow or deny someone to work with us." No further explanation was provided, and no opportunity was given to address or correct any alleged issue--because there wasn't one. This kind of treatment is not only unprofessional, but also deeply unfair. Individuals completing community service are often doing so under strict deadlines and requirements, and to be dismissed without cause can have serious consequences. The complete lack of communication and transparency from management raises serious concerns about how decisions are made within this organization. Based on my experience, there appears to be a disregard for fairness and accountability, and decisions may be influenced by factors that have nothing to do with a person's actual performance or behavior. That is extremely concerning. I will be formally escalating this matter, but in the meantime, I feel it is important to share my experience so others are aware. No one should risk investing their time and effort into an organization that can arbitrarily decide to dismiss them without cause or explanation. Proceed with caution.

I've volunteered at this shelter a couple of times. and it it's anyone I trust with animals it's…read moredefinitely going to be this shelter. I adore the staff so much. The woman with the black hair in the front, Katie if she comes off a certain way it's because she protecting the animals as you woul do the same. This facility is very clean and 100% trusted. The cats and dogs are under the best care and need a lot of it so some patience when handling an adoption would be greatly appreciated :) xx

I adopted my dog through Homeward Bound in 2018. I met her at the Saturday event at PetsMart. I…read morewas told they had to verify the application information, come see the home, meet our other dog... I got a call stating she was mine, so we set that up for Tuesday at which time they did the home inspection. I was so appreciative that they were willing to vet the families to make sure the right people are adopting their dogs. I love my dog and she is by my side even still. She has gotten me through many things with her love and devotion. She is my best friend and I am her best human. Thank you, Homeward Bound!

Today I received some disturbing news regarding a adoption with Homeward Bound Animal Rescue, my…read morefamily member filled out an application for a pet adoption on Saturday received a message from Jud on Monday advising that they were approved for the dog. Of course this was great news as this dog was a early Christmas present for a 6 year old little girl. Jud advised that he would bring the dog out on Tuesday for delivery. Jud and the dog arrive and Jud advises that he has to do a home inspection, as he is doing his home inspection he states that he allowed the dog to sleep with he and his wife and discussed the interaction with the dog and his family. It seems as if Jud and his family were pretty attached to the dog. Well upon inspection of the back yard, Jud makes comments about the family pool and the potential of the dog drowning then he goes on to discuss some holes in the fence. As Jud is doing his inspection the dog and the child are bonding. The dog is enjoying his play time with the child and of course the child is loving on her new dog. Well at this point Jud states that I cant leave the dog because of the holes in the fence. Well of course this upsets the child because she understand that the dog that she was told would be hers has been taken away that quickly. Now, I clearly understand that Jud's concern is the dog, he was advised that the dog would be kept in the house and would not be in the back yard. Jud states that he could not look his wife in the eye and say he left the dog in a safe location with the fence having holes where the dog could get out. Jud advises after the fence is repaired then maybe the adoption can be considered. Well Jud did not leave it at that, he later decides to send a text message stating that he suggests the family search several local shelters for their dog, providing names of other shelters and mentioned that they have quick adoption processes. In the future I would suggest doing your home inspection prior to telling someone they are approved to make sure their home suits the qualification that are not listed on your application. Secondly, Jud your text message was very rude and unprofessional. I suggest you seek some training in communication if you are going to represent this organization.

It was that time again...the annual innoculation time for my littles…read more Fill out your form at the Texas Coalition for Animal Protection (TCAP) site. Print out multiple copies and take them with you. Check the TCAP online schedules. Show up. Remember to bring your fur babies! And remember to bring your forms. Check in...they'll send you back to your car...but use your cell to receive notices of when it's your turn. Everyone is friendly. Everyone is knowledgeable. The office is kept clean. People follow the TCAP rules. Huuuuuuge cost savings. Seriously!! No appointment needed.

I called in late April-early May 2026 to schedule my dog to be spayed and was informed there was a…read morewaitlist to even be called back to schedule the procedure which I said, "okay, put me in the list" They called me late June to schedule my dog's procedure and the earliest they had available was 8/6. I said okay, paid the deposit and scheduled it. I showed up for my dog's appointment today. They weighed her, got her age, and then took her back and told me to get in line and pay. NOT EVEN 1 MINUTE LATER this girl comes back with my dog and says due to her age and weight the vet said no which is crazy because they barely even looked at her. MIND YOU SHE IS UNDER BOTH THE AGE AND WEIGHT LIMIT AND IN 2-3 PHONE CALLS WITH THIS PLACE AND COUNTLESS EMAILS NO ONE EVER SAID THE VET CAN JUST FLAT OUT REFUSE. THEY WASTED MONTHS OF MY TIME AND TOOK MY MONEY TOO. I absolutely would never bring my animals back here again just based on the lack of communication and apparently transparency.

Still 5 stars, still a volunteer even though I no longer live there! I always volunteer for a…read moreSaturday when I am in the area visiting. Can't keep me away! - To clarify my older review: The town of Irving takes in the animals. And they are generally quite overcrowded and have no choice but to put some animals down. The DFW Humane Society side takes in animals from the Town of Irving side, and they will hang onto them forever if necessary and do not put down any animals due to lack of space. - There is a completely separate foster-based organization called PAWS For Irving Animals. They save animals from the shelter that would otherwise be put down due to space constraints and places them in foster homes around the area. Please google PAWS For Irving Animals for details. You won't regret it!

Left a lost puppy here and I asked if i would be able to return to get him if he goes unclaimed. I…read morewas immediately told "we can put him down if we want to you have no rights to him" while i understand i had no rights or claim to the dog and im sure they're obligated to say their policy it came off INCREDIBLY harsh and cruel. Staff were extremely cold and unsettling. This is a KILL shelter. If you're looking to give up a dog or bring in a stray I urge you to find a different shelter.

Heather was a pleasure to work with! She went above and beyond with a smile! I look forward to…read moreworking together in the future again!

We highly recommend Heather at Ohana Doodles. She is incredibly compassionate with both her puppies…read moreand the families adopting them. Before going home the puppies are well on their way with crate training, potty training, and noise desensitization, which makes a big difference. It's very clear how much time, care, and dedication she puts into raising well prepared puppies. Heather is extremely knowledgeable and always available to answer questions before and after adoption. These puppies are her babies and she truly goes above and beyond to prepare her puppies for their new homes and it shows in every part of the process. We couldn't recommend Heather and Ohana Doodles more highly!

I will always be grateful to Teacup and Toy Pets Boutique Team for providing my family and me with…read morethe greatest joy we could have hoped for. I thought I would never spend the money I would spend on a little fur baby but my mind is relieved of worry if our fur baby's health and knowing that she was well taken care of before adopting. I truly feel that Teacup and Toy Pets Boutique Team is reliable when it comes to any concerns or questions especially to families who are new to owning any pet. Thank you all soo much. The wait was worth it!!!

After going through a few bad experiences of adding a fur baby to our family, we finally got it…read more Both Karnee and Rebecca were really great with us before and during our viewing appointment. I was hesitant about going through this whole process altogether because of past experiences but this has been one of the best. I fell in love with our newest family member as soon as Karnee brought him out. I read reviews both good and some negative that I read but I just had to see for myself and I am sooo glad I did.