I ended up here after having a terrible experience at the Palo Alto location. I tend to have issues…read morewith my veins as they are hard to find, and the nurse here (Brittany) was very gentle and did an excellent job. Even though I live in Palo Alto, I would much rather make the drive here whenever I need bloodwork done. Highly recommended.

I am astounded that you are employing this young woman with black hair and rude attitude . She…read moreattempted twice to draw my blood unsuccessfully last week and same today . Her demeanor was unpleasant her energy was toxic and she is overall arrogant , enjoyed , unprofessional person . Melissa from Sunnyvale was excellent and has taken over last week and today. I should not have in future to travel to different locations because you have incompetent staff in Mountain View. I expect higher standards from someone in the medical field.

I went there on April 28 for my blood test and asked so many questions to a nurse who was amazing…read moreperson to listen and answer my all questions. Unfortunately I forgot to ask her name but she was working at room 5, she was so gentle and gave many helpful information about I need for my insurance. I really appreciate her! Definitely she made my day! all other nurses are wonderful too! HUGE thanks you all

Showed up as a walk-in at 10:34am. They close at noon. There were 3 people waiting. I was 4th…read more Signed in and waited for an hour and a half. At 12:00 on a dot a lady came out and said "we're closed, bye". Insane. Never come here as a walk-in, they treat walk-ins as second class citizens and essentially you'll be seen only if someone doesn't show up for their appointment. Totally not worth it.

Outpatient ECH Laboratory moved into the Main Hospital. Newly renovated lab, nice seating area with…read moreinformational TV monitor, COVID precautions enforced; but most importantly the staff are highly professional, genuinely kind and super helpful!

First time at El Camino lab for blood draw. I nearly fell over when they had me sign a financial…read moreresponsibility form that if Medicare denied A1C test the charge would be $343.62! A test that is less than $40 cash pay at LabCorp or Quest (across the street). My test was covered but I will stay with LabCorp for outpatient Lab work.

I came here twice for bloodwork within the same month and both times got it done within 30 minutes…read more Pro Tip: Book an appointment, preferably for the first slots in the morning, as the crowd is less. I did see a lot of walk-ins come in, which made the place look crowded; however, if you have an appointment, you do get priority. Once you enter the place, check in at the kiosk, and then the lady at the reception will call your name to process your information, following which you'll be called for the test. The technicians can be a hit or miss. Some are gentle and take care, while others don't. Overall not my favorite place to be at, but not the worst experience either.

Some of the staff members here are extremely rude. I came here for an employment drug screening…read moreand witnessed an MA angrily yelling at a couple who couldnt speak english. I understand it can be frustrating to deal with patients when a language barrier is involved, but frankly if you are driven to loudly yelling at a couple (with the door of the examination room OPEN), I think you fundamentally do not belong in the medical field. The way she treated them was rude, disrespectful and frankly racist. The couple maintained their composure and treated the MA with respect during the entire interaction. The couple tried to get the MA to use a translation app on their phone, which she repeatedly ignored at first. Eventually she did use the translation app with visibale irritation and lots of eye rolling. If I were in managment at this clinic I would be honestly ashamed of my employee's conduct and lack of basic human decency. Also repeatedly yelling something in a louder and angrier voice does not make it any easier for a non-english speaker to understand you. I would not reccomend going to this LabCorp location if you have any choice in the matter.

Extremely convenient and swift. I highly recommend making an appointment online; I grabbed an early…read moreAM slot. I was lucky, they were not busy, only one other person in the waiting room. The phlebotomist that drew my blood was skilled. I barely felt anything and we had a great conversation that helped distract me from what was happening (lately, I have not been enjoying blood draws, so that was very helpful). Close to home for me and will be back if I need further blood removal!

I visited the Mountain View LabCorp site over the summer for a blood draw. I had ordered the test…read morethrough Ulta and I was very confused as to why LabCorp's Phlebotomist was drawing blood for Ulta? Inside the blood draw room, there were over 100 vials of patient's blood in sealed test tubes sitting upright in racks. Hmm. I wondered why these weren't in a refrigerator. I also was surprised that there were metal Lab Specimen pick up boxes bolted to the outside wall of the building. It was very hot the day I visited the lab and the sun was beating down on the Lab Specimen pick up boxes. One said LabCorp and the other said Quest. The Phlebotomist was very prompt and came out to get me in the lobby on time. She was very sweet. I did not have a good experience with the draw, however. She used a large gauge needle without a Butterfly. It felt like she hit a nerve, or tendon when she inserted the needle. Right after the draw, I had pain right below where she inserted the needle. When I opened an closed my arm it hurt. This continued for a month. I have Ehlers Danlos Syndrome, a connective tissue disease and my tissues are very fragile. I should have asked the Phlebotomist to use a smaller gauge needle, but I had forgotten. I share my experience with a UCSF Phlebotomist who told me that it sounded like the LabCorp Phlebotomist was in training, because it it standard procedure to use a smaller gauge needle on a very thin arm and a butterfly is always used, as well. When I think about the 100 + test tubes of patient's blood sitting on the counter, I wondered, if the way specimens are stored at this lab location, may have something to do with all of my tests be negative. It is food for thought.

Amazing quick service, as a walk in fast efficient helpful service. James Maloney was…read moreSo personable pleasant and His quality of care was so happy positive and made having to have shots bearable. Also he was painless. I would recommend him to everyone.

Located inside the Safeway..very convenient, especially if you also need to pick up some groceries…read more Had my labs done for Function Health. Made an appointment and while there was a lot of walk in's in the waiting area, I was seen within a few minutes of signing in. The technician was professional, caring and didn't miss (my vein). I would definitely return to this location.

Fast service. In addition to scheduling online…read moreMake sure you call to schedule your appt.

I came here last year and unfortunately had a very frustrating experience…read more When I called to ask questions beforehand, the woman who answered the phone was very helpful, informative, and answered all of my questions. She instructed me to make an appointment by phone, so I felt confident about coming in. However, the actual visit was a completely different experience. The testing site was an RV with a bathroom inside, and that's where I had to provide my urine sample. I also needed a hair test, but I was concerned that the technician did not collect the hair properly. Instead of taking a sample close to the scalp, she simply cut off a section of hair from the ends, which ended up causing me to repeat the test later on. I also realized that the same woman who answered the phone was the technician performing the collections, handling the paperwork, and processing payments. She was essentially a one-person operation. I genuinely felt bad for her because she was clearly overwhelmed, and the scheduling and flow of appointments were poorly managed. I had a 10:00 AM appointment but didn't leave until around 1:00 PM. After waiting about an hour, a person who had arrived earlier but hadn't been able to provide a urine sample was allowed to go before me once he was ready. Then another individual who had an earlier appointment but arrived late was also seen before me. By that point, I had already been waiting approximately 2 hours despite arriving early for my scheduled appointment. The woman working there was kind and informative, but the long wait times and disorganized appointment process made for a very disappointing experience. I hope they can improve staffing and scheduling because there is definitely room for a much better customer experience.

9/11/26 10:10 Made my appointment online for 10:30, for blood and urine tests. Get a lady named Ma…read moreif you can. She's the best, especially if your like the Duchess who appears to not have veins . . . I digress, anyway, she took my blood, no muss, no fuss. The urine test is where they need to be more informative. I probably screwed mine up. Don't ask. Also your told to leave the specimen at the window, which is actually a small door in the restroom.

The -phlebotomist Ma is exceptional. Blood draws can be very traumatic for me, so I always make…read moresure to go when Ma is at the lab, and she always does a great, painless blood draw. Thank you, Ma!

Easy to make reservations online and the time availability is not bad. I could find a time slot 2…read moredays later. The building is easy to find with plenty of parking. The self check in is easy as it has multiple approaches. After appointment, you can check in via the text link or their kiosk scan or at the counter. They were running behind and my appointment time was 15 mins late. The staff are ok, a bit short staffed but trying. I got clear directions and they acted fast. The actual processing time isn't that long.

I have been having to come here quite frequently due to a recent miscarriage and the ladies here…read moreare amazing-always really kind and helpful. I had the male technician today and it was the worst experience i have ever had. He was so insensitive, rude and disgustingly rough. Right when i got into the room he slammed down the arm rest and dumped the materials right in front of me and didn't give me any time to get my arm ready. Then he couldn't find the vein and tied the band around my arm super tight so much that ut was pinching and really hurt. I told him that and he just told me that it was my fault. The rest he did really fast and rough and he obviously just didn't even care. He could tell i was upset. I honestly can't believe that someone like this can work here. I left in tears. I don't understand how someone can treat their patients like this.

I would like to say that Joseph is one of the best there is in helping others. On this particular…read moreday, I was feeling very worried about my condition and really wanted to get an ultrasound in order to make an emergency decision. With the weekend coming up, I was unable to reach my own doctor and even Urgent care was booked for the rest of the week. I checked on Yelp and found Josephs great reviews and sent him a message about my condition. He immediately responded and told me he could make time at the end of his work day to help me do the ultrasound (knowing my condition). Whats really great is that I could pay out of the pocket at a great price without worrying about my medical insurance limitability, which most places will not take. On the same day, I drove to his office in the afternoon and met him. I told him about my worries and he was just so understanding, comforting and told me he would do his best to find any issues and would even provide a note to emergency in case he found something that needed immediate attention. As we went through the ultrasound he kept reassuring me about things, and did a super thorough scan of the area I was concerned about. He provided me with a lot of information, including images I could take home and a report that was sent to me within a few hours. I learned a lot about the scan and felt like I was under the care of someone who really wanted me to pull through. I feel he goes 100% in the work he does! I'm very grateful Joseph was there for me on this day and I don't know how I would have coped if I didn't find him here on Yelp. He is one of a kind and one of the Best there is in service and caring for patients. All around super cool person and truly a gem, Blessings!

Just had an abdomen ultrasound done today by Joseph who I found to be very professional,…read moreknowledgeable and friendly. Joseph has over 20 years of experience and it shows! He was very informative,answered all my questions, and explained the images with details. Smart Health Screening is an out-of-network provider under my insurance but I decided to go with it because nowadays honest and genuine customer care is hard to find. Keep up the great work Joseph. I highly recommend this business.