I am astounded that you are employing this young woman with black hair and rude attitude . She attempted twice to draw my blood unsuccessfully last week and same today . Her demeanor was unpleasant her energy was toxic and she is overall arrogant , enjoyed , unprofessional person . Melissa from Sunnyvale was excellent and has taken over last week and today. I should not have in future to travel to different locations because you have incompetent staff in Mountain View. I expect higher standards from someone in the medical field. read more

Pretty good spot; did a walk in lab work; and they were accepting patients; check in was pretty straight forward (there is a little kiosk) and you scan your ID and it's straightforward. The inside is pretty solid good temperature; pretty comfortable as you wait; the staff drawing blood are pretty friendly; and the wait wasn't bad. It was clean; and overall good experience. After the Palo Alto location (on Middlefield roads) bad customer service experience, I wasn't expecting much but I ended pleasantly surprised). This is a busy road due to the hospital near by, but they have plenty of parking. Building 11 is right behind building 10, it wasn't hard to find. Overall good experience for quick lab work read more

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I ended up here after having a terrible experience at the Palo Alto location. I tend to have issues with my veins as they are hard to find, and the nurse here (Brittany) was very gentle and did an excellent job. Even though I live in Palo Alto, I would much rather make the drive here whenever I need bloodwork done. Highly recommended. read more

Great service at this one Efficient and I did not wait long. Needed a quick lipid prior to prostate surgery last Wednesday and I was in the area to try yet another labcorp! Thanks folks and I may be back given all the tests I take in any given year! read more

Went there for some lab work yesterday. Was told they don't accept walk in's even though their site says they do. The receptionist was rude and condescending. Asked my provider if I could change and go to Quest. read more

I booked an appointment even though walk-ins are allowed. Went there, for blood and urine tests. They made me drink glucose and then did the urine which made the result skewed, they should have asked me to do the urine first as fasting test was needed. The staff were super nice though, and warm. I would go here again without thinking. It gets crowded so be prepared to wait for your turn. read more

I was really nervous about getting lab work done here based on the reviews here but I didn't really have a choice so I went in with low expectations. I did have to wait about 10 days to make an appointment but thought that would be more efficient than trying to walk in first thing in the morning. I was really impressed with the automation the office offered - you can check in from your phone while you wait in your car, or check in at a kiosk in the lobby. They were running behind by about 25 minutes but given it's a holiday week, that didn't surprise me. The tech who drew my blood was friendly and efficient. It's a very small office, just one tech working from what I could tell and he had to do the front desk part of the job as well as the blood draws. The office is not fancy but good enough. Plenty of parking on the back side of the building. read more

the receptionist was so rude to me! I was having trouble trying to sign in so a guy who was waiting said take the cover off so I did and started signing in and the receptionist came over and said to me "don't do that again!!" I told her I what I was doing. I didn't know the system was down. She got into it saying I can go to Sunnyvale I'm like shocked to hear her say that... I had an appointment! she was being very sarcastic to me, a stranger, never have I ever had anyone speak to me in this way she has zero customer service. She said she told me to leave 20 minutes ago and I am like What??? that was a lie. She said she's calling her boss, she refused to give me her name, told me I was now blacklisted to go to Lab corp ever. Don't worry honey I will never step foot into that place ever again. She even said her mother is 75 and does better than me (73). RUDE! How does she have a mother that old and she's like 20?? read more

I was taken care of by Danielle Dones who is heads down the best person that ever drew my blood in my entire life. She helped to sort the paperwork upfront, helped to distract me so I was not focused on the needle and blood (both things make me dizzy) and drew my blood without any pain or discomfort. It's rare to see someone to be as good at their job as Danielle is. Best experience I've ever had. read more

The old man did a poor job on blood draw. He made it Painful for his poor skill. So I have to switch to other lab.

This is a terrible lab - disorganized, unprofessional, and disrespectful of client time. They close from 12-1 PM for lunch, but please be advised that the actual closing time is around 11:45AM. Yup, it's run by a bunch of hacks who have the same work ethic as low wage fast food workers...sorry, just keeping it real! Basically the folks employed at this location hate their job, and it shows with how they treat customers and their responsibilities. I would stay away, if you value your time and health!! read more

After labcorp's other location sent me walking 15 min to get here without a wellness check specifically because they were taking walk in's, I was turned away. Apparently they can't staff either location properly. Called my Dr and she will be referring all patients to a different lab going forward. Labcorp, I suggest you start paying your staff enough to actually show up. I see your CEO's bonus. read more

Can't get in touch with anyone via phone, wrong hours online, wrong hours on the website. This place stinks read more

Only one lady working the front desk and taking the blood tests. I had a 1+ hour wait time (vs 2 minute wait time at Quest around the corner). Unfortunately observed her being rude to numerous other customers, and a number left in frustration in just the 1+ hour that I was there. Night and day difference to the nearby Quest lab, which was well staffed, with super friendly personnel. read more

Weird hours staff unprofessional wouldn't go back didn't seem very clean either. Pamf has a better Lab

After successfully learning how Quest Diagnostics works for a blood draw I was sent a sheet to go to Labcorp this time. I reviewed the reviews on Yelp and thought I would try this location. I went to the Labcorp website and found this location and made an appointment for 9:00 AM which was the earliest I could on the website. I was hoping for a 8:00 AM as I was fasting before the blood draw. Since I had never been to this location I made a point to do a 'dry run' the evening before so I would know how to get there. The location is in a unique bunch of village type buildings that house all sorts of health, medical, and recuperative organizations. Being a huge fan of architecture I found it fascinating at the different styles of design and tried to figure out what era they were designed and built. To get to this location you need to go to the farthest driveway to the right entrance next to the private high school ball field off of South Road. Building 11 is almost at the end of the driveway on the right. I walked and found the Building 11 sign and went to the front of the building where there was a large sandwich board sign in front and a prominent sign near the front doors of the building. Once inside there is a Labcorp Kiosk which I highly recommend you checking in for your appointment. Unique to Labcorp is a tray to hold your Driver's license or government ID to verify your identity and takes a digital picture. One thing I found was the kiosk offered me an earlier time for my blood draw which I really liked. I was first in line and another patron showed up after me. The nice young lady called my name and took me to the room and took one vile of blood without any problems or bruising. So it was a good experience for me! read more

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UPDATE: No, the lab wasn't closed. Someone came at 7:02am and helped me out. PERMANENTLY CLOSED? I came here literally yesterday and was told to return at 7am on opening today after a fast. When I arrive today I see this sign that the lab is closed and to go to the Sunnyvale office. The LabCorp website still allows one to make appointments at this location. What is going on? read more

Labcorp - Sign outside - Laboratory Testing Near Me - Mountain View, California

The person who drew my blood today was hands down the best. I did not get their name, but would highly recommended.

Expect to wait an hour to get your blood drawn, at least if there is one person ahead of you. If there are more you may need to take the entire day off work. Then Nicky will yell at you, jab you with a needle like she hates you, and then will shake your tubes up potentially resulting in having to go back for another blood draw. It's like a bad nightmare. read more

Technician does NOT know how to do a simple blood draw. Attached photo of my arm the day after (still painful and HUGE hematoma all around needle spot). read more

Labcorp - Day after Hematoma - Laboratory Testing Near Me - Mountain View, California

I finally made it in for the annual physical blood work today. I do not recommend coming in after 11:30. They close for lunch at 12:30 and they had four people in line when I got there at 11:45. Some customers were helped fast and others, like me, were slow. I ended up with three bandaids and a couple digging for a vein moments, which would normally warrant 2 stars for me. However, the lady was super nice and offered advice for the future like hydrate for 2 days prior and wear warm clothing so your arms and hands are very warm for your blood draw. I have very tricky veins but the lady who helped me was very patient, worked into her lunch hour and got me heat packs and made a warm water bottle out of a medical glove to get what she needed. read more

Even with an appointment, I have waited over 30 mins here. There is one employee at the desk who also draws the blood. His mask is down around his chin which is not acceptable given the current mark mandate for healthcare facilities. . The computer system also always seems to be down. I wish I had a better choice for labs. Quest is also dysfunctional unfortunately read more

This place is a joke. Front desk receptionist is extremely rude and demands respect when she doesn't even show respect for patients. She completely lies about interactions so she doesn't get in trouble and seriously needs an attitude check. Obviously this isn't her first bad review from the rest of the reviews I see. Tried to call the supervisor to complain and had connection issues with the phone call and instead of resolving I was told to "just have a good day." Sadly this isn't even my first bad interaction with Labcorp but the worst one I've EVER encountered. read more

I was a little hesitant to go to this place because of all the unfavorable reviews. I didn't have an appointment but got there a little after they opened at 7:00 am. I was the first person there. The front desk person was also the one who drew the blood. She was very professional in taking in all the information and made sure she had all the paperwork before calling me in to draw my blood. She explained what she was going to do and only poked once and did not hurt at all. I was in and out in less than 15 minutes. I will definitely go back again. read more

Your doctor's office may tell you that you don't need an appointment to get labwork done here, but unless you have at least an hour to waste waiting, you do NEED AN APPOINTMENT. I waited 5-10 minutes in the waiting room, no one even bothered to check me in, although someone came out calling in patients who had appointments. I finally went on Labcorp's website and made an appointment (first available was in about a week, over in Cupertino). We'll see how that goes. read more

Popped in for some routine bloodwork today and things went pretty seamlessly. I arrived at 1:20pm and they were closed for lunch from 12:30pm-1:30pm, so I had to wait ten minutes, but that wasn't a big deal... when they returned I was up first, and it took me about two minutes to get 'checked in' and another two to get called back. In and out in twenty minutes, counting the ten I waited. Most importantly, the phlebotomist was good with the needle, it barely hurt. All good. read more

I almost don't want to review this and give away the secret, but if you need to do labwork like I do (thyroid), this is the place. I used to go to the location on Grant which is slightly closer, but this one is way better. Make an appointment online, check in at the kiosk when you get here, and it's a quick blood draw and you're done! read more

Very very Slow service, if you do not have an appointment, it may take few hours to get a turn. I have waited for more than 2.5 hours. Staff in this location is very slow in attending visitors. read more

I made an appointment online for a blood draw. Checked-in on my phone when arrived and being texted when the physician is ready. The text message is a little confusing --  it says 'your name will be called soon'. However you do need to speak to the front desk to let them know you are here instead of only waiting to be called. The overall experience is fast and efficient. I do recommend this place if you need to have a routine blood draw. Make sure you make an appointment online, then you barely need to wait. read more

Go to a different location! This one sucks. Parking space is hard to find, and they are understaffed. I waited for 40 minutes to get my blood tested. read more

The front desk guy was lackluster, had poor people skills, and everything took way longer than necessary. When a lost employee looking for another lab came in and he was rude to her and just accused her of sneaking in. It was a sad scene to watch and made the rest of the experience even more troubling. The reason there are 2 stars instead of one because the phlebotomist did a good job and was much more friendly than the guy at the front desk. read more

LabCorp has two locations in Mountain View, this location does not seem as busy as the one on Grant Road. I was able to book a 9am appointment online the night before. I showed up a few minutes early and was out of there by 9:12. Nicky checked me in, then did the blood draw. She is an excellent phlebotomist. They take walk-ins but recommend making an appointment. read more

I cannot say enough amazing things about this location. After a loyal Quest customer for 5 years, I decided to give labcorp a try out of my frustrations with quest. And boy, it's been such a pleasant change. Things I like about Labcorp- 1) walk in wait time no more than 10 minutes, usually lower (quest in contrast can take more than 2 hours at times) 2) no wait time if you have an appt (quest in contrast can take more than 30 mins) 3) lab results online within 4/5 business days (quest in contrast takes 30 days) 4) the staff greets you with a smile (all quest staff are grumpy and overworked in contrast) I've been to this labcorp on weekdays and weekends. On the weekends a lady by the name of Marina Dubkin works here. Although my interactions with all staff at labcorp mtn view have been pleasant, Marina has been by far amazing. She goes an extra mile. She is willing to work over time (she was with me till 45 mins after close time today - much of it related to the fact I came in the nick of time and my physician kept changing her requests), and put up with erratic requests from my physicians (she added a lab order last minute to my list of tests after my physician wanted one more test added - mind you, all this was well over time). Also, her blood draw skills are superb. I never felt anything. I wish she worked here everyday. To summarize- go to labcorp mtn view for your lab needs. And if you have a chance, go when Marina is working. read more

Nicky was really nice and if you get anxious about blood draws they have an area where you can lay down and get the blood drawn. This is the best location in the South Bay for blood draws. read more

It was terrible, seems like lab staff is not aware how to collect blood from child. My baby and wife was shocked. It is a first time we faced with such low skilled stuff in a laboratory. read more

Was an OK experience. My doctor didn't make the lab orders particularly clear, so it took a long time for the phlebotomist to get everything coded into the computer. She was trying her best, but was unable to do some of the tests, even after being on the phone for 20-30 minutes. There really should be at least 2 people in here-- one doing the tests, one working at the front, etc. She was quick and efficient with the blood draw, but as others had mentioned, it didn't seem super clean. I prefer PAMF when I can go. read more

I went to this place twice for a blood draw, first time Nicky had trouble finding a vein and poked 3-4 different places and finally found one! But the same day I had to give blood at another place for a different test and the guy there did it with so much ease.. second time Nicky gave up and said your blood is cold today and not flowing!! Come back when you are warm.. straight from there I went to LabCorp in Sunnyvale and they did it with no issues at all.. will never go back here. read more

Saw Nicky today for my huge blood draw she was amazing, one of the best draws ever experienced. I get very scared and she was super compassionate and it was painless. Val was very helpful too with all my confusing paperwork. Def return here. Thank you for the great service. read more

In and out in 5 mins. The front desk lady can be more welcoming but I'm here for blood work which the phlebologist handled well. On top of it all it was damn quick. Went in on Saturday morning at 8. read more