Incredible grooming services and very professional and polite staff! They always do everything they can to ensure that my puppy is happy and she has never nervous to go there and always wants to come back! read more

I have been taking my two pups to Oodles for years! I followed the owner Brandi from another grooming place. Brandi and staff are great, my dogs always feel comfortable there and I feel they are in good hands. I also like the fact that they don't double book, so my pups don't have to sit in a kennel for long periods of time either before or after their appt. They get groomed at their appt time and call me as soon as they are done for pick up! I always refer friends if they are looking for a great groomer! read more

Amazing! We take all of our animals here! They take great care of our little babies. Friendly staff and talented groomers keep us happy read more

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It's always a joy to bring our cat to Oodles for grooming. The entire staff is very kind and Sam does an amazing job with our grumpy Persian. I highly recommend for cat grooming. I'm not sure about dog grooming but I do know the dogs all seem very happy when I'm there with my cat. read more

They groomed my scared doodle and did an amazing job!! We were so nervous she'd get sent home like she did from the last groomer. Great experience!! read more

Love this place. Hard to get a first time appointment because they're so busy. We had to wait several weeks for availability but worth it for us. Very responsive to text messages. We have a poodle and are very happy with their services. read more

Ooodles Pet Grooming - Pet Groomers Near Me - Gilbert, Arizona

I love this grooming place! I've been taking my childhood dog for years and recently got my own dog. I started to take him here too and they do SO good every time. I can tell they are gentle with the dogs which makes me feel better about dropping him off. read more

Ooodles Pet Grooming - After picture - Pet Groomers Near Me - Gilbert, Arizona

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Great people that are animal lovers. Our dog Actually loves going there to get groomed. I highly recommend them . read more

Always get our dog's nails done here. They are awesome. Just know they will not take you after 2:00. But they are pawsitively the best! read more

Ooodles Pet Grooming - Great Customer service. - Pet Groomers Near Me - Gilbert, Arizona

We have been taking our dog to Oodles for the last year. My dog does not require haircuts, so she always gets a bath, dished, teeth brushing and nail cutting. This generally costs around $85. My dog always comes home super clean and soft. The staff always is warm and welcoming and seems excited to see my dog every time we come in. She hates the dryers, but they are always very patient and get her as fry as possible without completely stressing her out. At this time, there is a sign that says they aren't taking any new clients, but I would definitely recommend this groomer. I have 3 appointments on the hooks to ensure I always can get her seen. read more

I have a lab/put mix and he has had the worst experience on getting his nails done. I called and asked to bring him in based on a positive review from another customer. The staff was very welcoming and the ladies that hugged on Jack while he struggled a bit while they cut his nails. He was fighting back on one of his feet and the techs were very patient and kept trying got her his nails done well. We will be back to ensure our fur baby has his nails trimmed kindly. read more

This is a wonderful business with excellent people who really care about your pets. We have had a great experience each time and they handled any problems we had with sympathy and understanding. Always asking if we need to use hypo allergenic soaps or if we have any request. read more

I recently moved from L.A. to Chandler, AZ. and needed to find a groomer my rescued pitbull mix felt comfortable with. Her happiness is my only goal in life so I did some research and settled on Ooodles. They did not disappoint. From booking the appointment to pick up they were great! Dolce was hesitant as always to go with someone new, but when I picked her up she looked happy and clean! That is all I ask for when I send her to the groomer. They were very gentle and loving with her. The pricing was fair to me. Would a chop shop groomer be cheaper, maybe.....but I don't bargain shop when it comes to my fur baby. You get what you pay for folks. They got me in so quick my first time I didn't think I had to book her next appointment when I picked her up, but alas I should have. I just called to take her in again and at first I was told first appointment was over a month out! Luckily the nice receptionist did some checking and it's a two week wait instead. I booked the appointment because there is no point in trying to take her somewhere else. I'll just be sure to book her next appointment well in advance! Thank you Ooodles for making my girl feel at home in our new state! *Forgive typos, I'm too lazy to use Grammerly right now* read more

Ooodles Pet Grooming - My girl Dolce :) - Pet Groomers Near Me - Gilbert, Arizona

Love this place and the sweet caring staff! They always take such good care of my dogs, even my old, blind, difficult pup. read more

Ooodles Pet Grooming has gained a new client with our Harley and Gixxer who went for a full grooming and they look fabulous. Thank you for the great service read more

Ooodles Pet Grooming - Gixxer posing for the camera - Pet Groomers Near Me - Gilbert, Arizona

Do not recommend. Staff is super rude, and the service is subpar. They said they needed to cut my dog's fur super short because it was matted. He gets it done once a month so it couldn't have been that bad that they couldn't trim it some and brush the rest out. Seems like they rushing dogs in and out and shaving them is the fastest. Also, his fur was much longer in a couple different areas as if the grooming was super rushed. read more

Ooodles Pet Grooming - Pet Groomers Near Me - Gilbert, Arizona

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So thankful for Ooodles. I took her to petco last year and they SHAVED HER !! Because they couldn't "brush her out". Ooodles Pet Grooming did an amazing job, she had two big matting spots on her neck that she would not let me brush out, and they got it all ! Even her thick butt hair and hairy feet. I can run my fingers through her hair, and she seems 20lbs lighter. Thanks so much Ooodles ! She will now nap for 3 hours lol read more

Ooodles Pet Grooming - My Female 2.5 year old Great Pyrenees Majerle- napping after her spa day at Ooodles Pet Grooming - Pet Groomers Near Me - Gilbert, Arizona

I made an appointment over the phone. I went in for my appointment and they said I was not on the appointment list and they could not fit me. I said so you're aren't going to honor the appointment and they said no we are to busy. They didn't attempt to fix, compromise or reschedule. I then said you are going to lose a customer and they said Ok bye bye. Do not go to Oodles if you expect customer service! read more

So my dog decided he would rather sleep with me in my bed than his own when we moved to Arizona. I'm totally ok with this for the record, but I'm not ok when he's stinky! I decided to take him here and set up an apt over the phone. When I came in the girl at the front desk was not personable in the slightest but that's the only negative I can say about this place. I got Gus the bath, nails trimmed and ear cleaning. I dropped him off and ran some errands and they called about 35 minutes later saying he was ready. He was super comfortable being with humans he didn't know and they took great care of him! He smelled amazing and not like harsh chemicals or deodorants, he just smelled clean! I'm already booking another apt as soon as I finish this review! read more

Ooodles Pet Grooming - Pet Groomers Near Me - Gilbert, Arizona

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They just open mid March and we randomly found them on Yelp. Came here for the first time and we fall in love! Sam did a great job on our white poodle. She knew what to recommend for our dog and she came out beautiful! We are going to start coming here for our grooming service. I highly recommend them and it's also great to support local businesses! read more

Ooodles Pet Grooming - Luna happy after her fresh bath and hair cut - Pet Groomers Near Me - Gilbert, Arizona

Owner is rude. Been taking my dogs here since it opened. Will not be going back. My dog's like going here but it's not worth waiting several weeks for appointments only to not have my pet groomed as requested (this is not the first time) and then the owner talks to you very condescendingly. read more

First time was amazing, second time worst experience I've ever had. I booked an appointment almost a month in advance because both my dogs needed haircuts,baths and nail trims so I knew it would be a little wait which I was fine with. I take them in and the lady who checked me in said "ok one for a bath and one for a haircut right?" I said no. We were set for both dogs to get baths haircuts and nail trims. After going over the length of haircuts and what dog needed what we decided not to cut the labs nails just the other pups nails. So I leave and then about 45 minutes later I get a call saying that Coco(my youngest) would not let them do anything to her. Her breed is border collie which is so super friendly and just want love and affection so this was very surprising to me. I've always asked how the dogs do with grooming so that I know how they behave and never have gotten even a bite complaint or scratch complaint. So I asked what was going on and they said they needed two people to put her in the bath they couldn't even put a muzzle on her and couldn't apply any soap so she's just air drying. I said well what about the other one she said he was fine they are cutting his nails (which is the one we agreed not to cut) he got a deshedded but she doesn't recommend cutting his hair cause it's already short. At this point I was already annoyed so I just said ok can you just deshed coco then and she said she could ask her manager what to do or we can schedule another appointment. I asked if the dogs are ready for pick up then and she said coco was air drying because she wouldn't let anyone near her and not even to dry her with a towel. I went to pick them up and the lady said she didn't put her collar on and was going to have me do it because no one could get near coco. Coco was actually being very antsy so I put them in the car and I paid just for one dog but when we got home my husband actually pointed out how weird she was acting and that she wasn't walking right and she didn't want to go to her bed or anything and come to find out they cut one of her nails WAY to short. It was so red and at this point I felt so bad for bringing her to such a place. At this point I realized why she wasn't letting anyone near her. She was hurt and they were probably not being very comforting to her because like I said this puppy LOVES affection from anyone. They only did one nail and that was it. It would've been nice to hear "we accidentally cut her nail too short" instead of "your dog won't let anyone near her" It's places like these that make you hesitant to drop your dogs any where. read more

Ooodles Pet Grooming - Nail too short - Pet Groomers Near Me - Gilbert, Arizona

I am so happy to have found a permanent groomer! They are quick to respond and did an amazing job! read more

Ooodles Pet Grooming - Pet Groomers Near Me - Gilbert, Arizona

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We have been customers for 18 months and love the way our pets look after a visit to Ooodles Pet Grooming. They offer different levels of service to choose from and their professional attitude is apparent. They are quite busy however and sometimes scheduling an appointment is difficult. read more

They do not have appointments for 9 weeks. That is ridiculous to have to wait 9 weeks to get a bath and brush. Business being taken elsewhere. read more

We took our goldendoodle for his first grooming to ooodles and they did an amazing job. Second time, it was horrible!!! I asked to do the same cut from first visit and it was completely misunderstood. They cut his hair supper short, gave him a bald spot under his leg, it's like they took a razor and shaved that spot. His face and ears were totally uneven, left side longer than right. I called and was not even offered to have it fixed. We will not be going back as this is not ok. read more

Today after 2 years of bringing my 9 year old multipoo and 6 months of bringing my 1 year old pups to oodles pet grooming. I had probably the worst of the worst experience today. My pup was struggling to go in today and asked if something happened the last time they came in and everyone was clueless. I then received a call after leaving about how i wanted the pups cut as they claimed there was no notes. The staff left a patch on my mothers 1 year old pup and shaved his head and messed his tail up. They only clipped part of my pups nails snipped the wic so bad on his front right paw he had dried blood. When questioned the response was they went by the notes left in the computer and that it was the pups fault. The cut was horrible. My mother spoke to the owner to try and work it out as we where upset. When the owner spoke to the staff, they chose to try and make me out to be the bad person for pointed out there faults, we where then told to find a new groomer and that they don't specialize in pups, but they have been cutting the pups for the last several months. It appears that when the owner is not around is when there are issues. It also appears that the choice in "groomers" is not the same quality as it once was. I then asked for the print out of the notes in the computer and one of the girls came and told the young lady at the front to write it out and "don't waste paper on me". There was no offer to fix anything. The Trauma my dogs went through today was horrible. They are very active pups and love to play. After the trauma they endured they won't move out of our laps. Be careful when choosing a groomer read more

I am a new customer and called Ooodles on Saturday morning, got their voicemail and left a detailed message requesting a grooming appointment for my dog. I waited 4 days and never heard back from them so I called again on Wednesday. I mentioned they never called me back and they said they were busy and it would be 6 weeks until the next available appointment. No apology for not returning my call or the ridiculously long wait time to get a grooming. Obviously my dog needs a grooming right now and 6 weeks isn't going to work. This place needs to work on better customer service and also hire another groomer (or two). I will be taking my business elsewhere. read more

What an amazing grooming experience! We've found our new groomer for sure. Beautiful shop, dogs not locked in crates, extremely friendly staff and both our dogs looked fantastic at pick up. I love that the dogs waiting can have a store window view and the attention the staff gives them is sincere. read more

Ooodles Pet Grooming - Pet Groomers Near Me - Gilbert, Arizona

They really are great here!! They understand the doodle look and customer service is GREAT!!! Highly recommend if you are a particular about your pets hair cut and have a specific look in mind! read more

This is a nice local spot. The staff is nice and they were good to our puppies. They also fit us in on a Saturday and the last minute. Reasonable prices too. read more

Very happy with this groomer everybody's very sweet very nice and they took care of my puppy very well I would highly recommend very busy shop so make sure you book ahead of time love this place they were great to my pup read more

I wish had got the groomers name, to ask for her in the future. She did a great job trimming my Frenchies nails. My dog doesn't like the motorized trimmers, and she used a file and did a fantastic job. Also, she cleaned his ears and he came out non traumatized, like he does sometimes. I really appreciate that both of these items are available to walk ins and don't require an appointment, and the charges are reasonable. read more

This was our first time in. We have 2 dogs, Our boy is a Boxer and our old girl is a Very lumpy Golden Retriever. I specifically requested a good haircut, without much off her back because of the big lumps on her back. They did exactly what we requested. Hopefully we can book our next appointment without too long of a wait. Thank you for your great service! read more

Beautiful salon, friendly atmosphere and staff! My boy Ozzy who is little chihuahua poodle mix is a very anxious boy but the staff was very gentle and made him very comfortable during his grooming:) will come back again! read more

Best dog groomer ever!! So happy i found an amazing place for my two Goldendoodles. The service was fast, dogs looked amazing, and they took the time to brush through my bigger dogs matts! He didn't have too many but most groomer a just shave them right out. Staff is friendly. I could not be happier! read more

Ooodles Pet Grooming - Pet Groomers Near Me - Gilbert, Arizona

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They are so amazing here! This is the only place i take my pup because he can be crazy sometimes.. but has never had an issue here. There so nice and professional. Make sure to make an appointment because they book super fast :) I love seeing this small business do so well! read more

Ooodles Pet Grooming - Pet Groomers Near Me - Gilbert, Arizona

This place was wonderful!! We have a Golden Doodle and they new exactly how to groom her. Would highly recommend. Very clean place. Very gentle with our Maša. read more

Ooodles Pet Grooming - Dog - Pet Groomers Near Me - Gilbert, Arizona

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This charming groomer has the most welcoming shop I've found here. I was able to see my baby getting his cut and his groomer was so sweet to him. I'm so happy with his cute too. She got the teddy bear face just right and trimmed then fluffy tail like I requested. My furbaby looks just adorable, I will be back ! read more

I've been going here for the last year or so. I don't have any issue with the groomers they do a good job. They are friendly. My experience yesterday was as follows: I arrived at 1230p yesterday for Bo's appt with Claudia. A different groomer came to the counter. I said the was with Claudia. The groomer said "the schedule must have changed". I'm like ok. Then the groomer noted Bo was shaved /matted last time what length did I want to which I replied no, Bo was not matted/shaved last time. She's like oh I was reading notes. We agree on the cut. I got a text at 202p Bo is ready. I get there at 220 to pick him up. The Bo that was ready was not my Bo. Now it makes sense they mixed up the Bo's. My Bo won't be ready for another 35 min or so. I go back to work get a text at 308p Bo is ready. I got there at 416p. I paid the bill got my receipt, didn't look at until I got home. They had the audacity to charge me a late pick up fee since it was after 4pm. Even though they messed up twice; wrong groomer and I drove twice to get Bo. Called this morning spoke a "manager" Liz. She said she was familiar with the situation. I Started recapping the events. She was stuck on why didn't I speak up the groomer was Claudia and that I could have prevented this basically. Well then I just got all frustrated since I wasn't upset about who did the grooming. I was shocked that they charged me the late fee to begin with, then made it that I did something wrong. I was there on time the first time I was told Bo was ready. I was there in an hour the second time. I asked for the $10 refund and she said that's above her but will talk to the owner. I said great so is the owner and she said I can't give out personal information. The owners name is personal information?? Uhm it's actually public information. Dear owner (Brandy Couper) I understand it is difficult to find good help in this climate let alone a good manager. Liz clearly needs more training. She never apologized never took ownership of the errors and went as far as saying I could have prevented this debacle. Was my voiced raised you bet. Was i frustrated, absolutely. Your a manager Liz, get over it. Should never have gotten that far. You should have apologized immediately for the events and said you will check with the owner to refund me the $10 fee if you didn't have that authority. Simple customer service.. read more