1. Onyx Shutters

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Walnut, CA

Onyx Shutters

4.9 (62 reviews)
Closed • 8:00 am - 5:00 pm

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Services - Onyx Shutters

Motorize existing window treatment

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Recommended Reviews - Onyx Shutters

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Zebra Shades
Wing L.

Everything you expect out of customer service, installation, and end-to-end process - you can find here! This was our first job with them - highly recommend to friends & family! QUOTE: We had been looking to get shades/shutters installed and contacted SEVERAL different vendors to get quotes (either via phone, email, or Yelp). We contacted Onyx Shutters via Yelp and received a really quick response! MEASURE & SAMPLE: Soon after, we scheduled time for them to take measurements and show us live samples of the shades/shutters so we can decide on color, material, placement, etc. No surprises along the way and we knew exactly what we were getting! We had initially thought about getting faux wood blinds, but they talked through the pros/cons and also showed us zebra shades (that we had initially thought wouldn't look nice). Luckily, they have sample swatches that we could hold up to our windows, so we can visualize what it might look like with the color and opacity. PRICING: Out of all the places we looked at, Onyx was the MOST competitive when it came to pricing. Hands down. SERVICE: Along with the professional service and timely responses, they put me at ease every step of the way. All follow-up communication confirming and following our order was done via email (which I prefer because there is often a case of playing phone tag). INSTALLATION: Timing for the material was fair given all the ships stuck at the port! John came to install our shades, arrived on time, and was SO quick! Very professional, showed us our windows are actually slightly crooked with the leveler during installation and how the shutters would line up with the frame. Answered all my questions during installation, did a seamless job, cleaned up (took all the cardboard and bubble wrap with him), and even gave me some extra screws and touch up paint for the shutters! Total install took 2.5 hours (they initially estimated 3 hours). Wonderful job and we are so happy with the final product! THANK YOU!

Our new vinyl shutters!
Angela C.

We used ONYX to install our vinyl shutters in our new home. We had quotes from several companies and Onyx offered the most competitive rate. I was actually leaning toward another vendor who costed more but ended up choosing Onyx because they seemed to have more attention to detail. The gentleman from ONYX who came to measure noticed that one of our windows was more shallow than our other windows and recommended that we install on the outside of the window frame since the shutters wouldn't fit properly if we had it inset. The other companies that came didn't even mention that discrepancy. When I called my first choice vendor to ask about the shallow window, he seemed surprised that it was shallow and asked me to send him pictures of the window with measurements. Unfortunately he didn't have the option to install on top of the frame. Although he said that they should fit, I was nervous that it wouldn't, so decided to go with ONYX. The installation was quick and end results look great! I loved how they came out! Highly recommend this company!

Love love looooove our zebra shades!!! So beautiful and stylish with great quality!
Lisa H.

YES! Our house is going through a major remodel and I wish every vendor is as professional and efficient as Onyx Shutters! We wanted zebra/alternating banded shades for our new home and I've had at least 5 quotes from other vendors ranging from $3000-$9000 ($9000 for window shades, whhhhaaattt). We had a tight budget and was pretty bummed that we wouldn't be able get the blinds that we want...then enter Onyx Shutters! Make an appointment was super easy, and Raymond and Alicia arrived on time and were friendly and professional. Raymond took measurements while Alicia gave me design ideas. Yes, design ideas! There are so many colors and styles out there, it was hard and all of the other vendors were like "well, it's whatever you like", and I have no idea what I like! Alicia took a look at the wall colors, the floor colors, and quickly made suggestions on the color and style for the living areas and the bedrooms (room darkening). They were super patient and worked with us on a combination that worked with our budget. We made a deposit simply by sending a photo of our check and about 3 weeks later, the shades are here! The installation was just as seamless; John came and installed 11 blinds in less than an hour and a half. Let me say, our shades are AMAZING! They look so beautiful and stylish with great quality, and we just love them. It's the best looking thing right now in our house, even our contractors says so. We are so happy with Onyx Shutters; I'll be referring all of my friends and family to them for their window treatment needs!

Shutters
E K.

Raymond came by and brought many different samples and framing styles. He's clearly very knowledgeable on shutters. Helped guide me through choosing louvre sizes, benefits/ disadvantages of the different styles. Shutters were installed by John after they were made to order. He was very professional and skilled. Really happy with my new shutters. Thank you!

Corner window
Ariana G.

My husband and I recently bought a home and we were looking to install some shutters. We called several companies and received quotes, but as soon as I spoke with Raymond I knew Onyx Shutters was the company we were going with. Raymond was so clear and detailed when he walked me through the process, I knew exactly what i was getting (there were so many different options!). On the day of installation Raymond and John came through again! I had a couple of windows that had a pole which were obstructing the shutter frame from being placed, but they quickly problem solved and were able to install them anyways. I couldn't be happier with the results, I get so many compliments! If you are looking to install shutters, I highly recommend them.

Eugene K.

Great working with Raymond. Blinds came out great and very easy to work with. Pricing was reasonable and everything came in quickly despite the delays and shortages at the moment.

Living room
Ramony T.

We are so in love with our shutters and combi shades!! We want to thank Onyx Shutters for doing such an amazing job! Raymond came out to our home for a free home consultation and is very friendly and knowledgeable! It was very pleasing to know that and he was capable of answering all questions I had. I'm very impressed and fully satisfied with the outcome of our products! John, our installer for the shutters and combi shades was friendly and did a fantastic job!!! The communication through the whole process went smooth and that is a plus when it comes to customer service! I can keep going on and on but definitely if you're looking for shutters and combi shades or whatever it may be for your home to upgrade... Onyx Shutters is the place to get it from! Thank you again for everything! We greatly appreciate it!

Brian C.

ONYX Shutters is a great company to work with. Raymond (sales) and John (the installer) both provided excellent service. Raymond came to our home and explained all the different options to us in a professional manner. Due to logistical issues, we did have to wait several weeks for our shutters. Once they arrived, Raymond came and installed all of our shutters in quick and clean manner. We are so happy with the overall process and our beautiful shutters!

Shadow W.

It is the third time get the window shades and wood shutters from them. Nice products and nice staffs!

Lydia S.

We LOVE our shutters. We had a referral from our friend and they do not disappoint. They were very prompt, resourceful, and affordable. The whole installation process was also done very quickly! I would definitely recommend!

Joey K.

Excellent and fast service. Staff is very responsive and on time. Delivered excellent product as promised. Installation was painless and fast. Highly recommend their service to family and friends.

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9 years ago

Has the best prices, extremely good quality, and outstanding service! Everyone is very friendly and helpful. Would highly recommend!

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Review Highlights - Onyx Shutters

“We received multiple quotes but felt the most comfortable with ONYX due to our initial consult with Raymond.”

Mentioned in 29 reviews

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Excellent Blinds and Shutters - Shutter

Excellent Blinds and Shutters

(375 reviews)

I didn't end up purchasing from Excellent Blinds and Shutters, but they absolutely earned this…read more5star review. I reached out looking for a specific 4 panel sliding system & they responded almost immediately. Instead of trying to sell me something that wasn't right for my home, they were completely upfront that their current products probably wouldn't meet the style I was looking for. That kind of honesty is rare. No pressure, no sales pitch, no wasting my time. Just fast, professional communication and straight answers. Sometimes you learn more about a company by how they handle the sale they can't make than the one they can. Excellent customer service and integrity. I wouldn't hesitate to recommend giving them an opportunity.

Great customer service and everyone I spoke with was very nice and professional…read more However, I am extremely unhappy with the actual installation and final product. First, the installation team left without addressing the cracks/damage to my windowsill. They obviously saw the damage but did not mention it or let me know that someone would be scheduled to come back and fix it. I had to call the company myself and send pictures before they sent someone out. When they came back, all they did was sand down the damaged area and fill it in. I am also very disappointed with the fit of the shutters. I was told afterward that the shutters are not custom-sized and that the gap around them is "industry standard" because of the sizing of new-build windows. The gap is large enough that you can actually see the screws, which makes the shutters look like they were not properly sized for the window. What makes this even more disappointing is that their website advertises "custom shutters" and describes their shutters as having a "perfect fit." Someone came to my home to measure my windows before I purchased them, so I was under the impression that the shutters would be custom measured and ordered specifically for my windows. I was also told that I would have to wait weeks for the shutters because they needed to be ordered in the correct size. The final result does not look or feel like a custom, perfect-fit installation. When someone finally came out to address the damaged windowsill, I was also told that if I wanted to cover the large gap, I should purchase a weather stripping product from Amazon and install it myself. I was very surprised that after spending $1,500 on two windows, I was being directed to purchase something myself to make the shutters look properly finished. Had I known beforehand that there would be a noticeable gap, visible screws, and that I would essentially need to add my own weather stripping to make the installation look finished, I would have purchased from a different company. I spent approximately $1,500 on shutters for just two windows, so I expected a much better fit and finish. I understand that some clearance may be necessary for installation, but the large gap and visible screws are not what I expected from a company advertising custom shutters and a perfect fit. Overall, while the customer service was pleasant, I am extremely disappointed with the final product and the way the installation issues were handled. I wish the expectations regarding sizing, gaps, and installation had been made clear before I made the purchase.

Rick's Custom Shutters and Blinds

Rick's Custom Shutters and Blinds

(265 reviews)

Excellent service and a great experience!…read more Rick from Rick's Custom Shutters and Blinds helped me fix four blinds at my home in Irvine, and I couldn't be happier with the work. Rick arrived right on time, quickly identified the issues, and completed all four repairs in about 30 minutes. The workmanship was excellent, the price was very reasonable, and there was no pressure to replace anything unnecessarily. It's hard to find someone who is quick, professional, reliable, and reasonably priced. I'm very glad I found Rick and would definitely recommend him to anyone who needs shutter or blind repair. Great work, fair price, and excellent experience!

If I could give them more stars, I would…read more I'm in the service industry myself, so I'm pretty particular about both service and quality. We first worked with Rick 6+ years ago when we moved into our home. He installed shutters in our bedrooms and office, and they've held up beautifully. I remembered how professional and on top of everything he was, so I reached out again when we needed blinds for our bedroom. Jeremy and Parker came out for measurements and made the whole process incredibly easy. They walked us through options, gave thoughtful suggestions, and provided an estimate. All in about 10-15 minutes. About two weeks later, they returned for installation and were done in under 5 minutes. Everything was seamless. The best part is how it turned out. It's exactly what we envisioned, if not better. We now have automated blinds in our bay window that give us privacy while still letting in light, and they look so clean in person. They even upgraded us to a system without a visible battery pack, which made a big difference aesthetically. Truly some of the best in the industry. Friendly, efficient, and trustworthy. I wouldn't go anywhere else. Thank you, Parker and Jeremy!

Onyx Shutters - blinds - Updated October 2026

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