great service - clean and professional !…read more they came on time and were quick to replace the water heater!

My young daughter had a technician come out... who said her thermostat was broke…read more Okay he replaced it and got it running. Thermostat was only a year old, but how can you prove it worked, you have to trust the technician especially when there's no air conditioning and you just want it running. While out checking the unit he noticed a corner bent and started telling her a stupid scenario of a dog rubbing up on the unit and peed all over it and to get it cleaned out it would be somewhere over $1,000. Come on, what lengths of lies you sales people go to. I told her to stay away from you guys and would recommend someone else. I would not recommend Anderson at all. It's hard to find honest heating and cooling technicians. Anderson is not one of them.

I hired Jesse to repair floating wetbar shelves that had started tilting forward. Turned out they'd…read morenever been anchored to studs, which was a real concern since they're solid wood shelves meant to hold real weight. Jesse walked me through the scope of work upfront and we moved forward. The job wasn't simple -- the wall behind the shelves had herringbone tile. Jesse opened it up, installed proper backing so the shelves could be bolted in securely, then redid the herringbone tile and matched the existing grout so well you can't tell any repair was ever done. That's exactly the outcome you hope for with tile work. While he was in there, he also fixed a leaking tub spout that required opening another section of wall for plumbing work, then patched and painted it back to seamless. Jesse's attention to detail was outstanding throughout. I'll be calling him for any future work at the house.

HIRE SOMEONE ELSE! This owner did a shoddy job on both my kitchen and bath remodel. Refusing to…read morerespond to texts calls, emails. Has a painting capability of a 2 year old. Paint over my light, paint on my cabinets which now need a full replacement, orange peel, paint on my wood floors, improper prep and taping. Paneling in my bathroom cut unevenly and not even spaced correctly. Not only that, I bring up concerns and he ignores them and then threatens to leave a bad review at my employer. I am the laughing stock of every contractor who comes in and looks at this shoddy work. STAY AWAY. i asked for a call for one last chance of repair, but you guessed it.. NO REPLY. HIRE SOMEONE ELSE WHAT A NIGHTMARE THAT HAS NEVER ENDED! If you need the full story you can email me at davidorr1025@gmail.com....he even called me 10 times from various numbers I had to go to Wheaton Police to get him to stop.

I had a window well backing up. It was a pretty easy fix he told me to try before he came out. It…read moreseems to have worked. That's great service!!

I've used this company several times over the years, and they've always been fantastic to work…read morewith. They're quick to respond, efficient, and always professional. I called them this morning around 7 AM, and by 10 AM they already had my hot water heater replaced and the sewer line cleared. You really can't beat that kind of service. What makes it even better is that they're a veteran-owned local business. As a veteran myself, I truly value supporting companies that share those same values of integrity, reliability, and commitment. They've earned my trust time and time again. I highly recommend them.

Don installed a new sump pump system for us. He communicated very well before and during. He was on…read moretime and I feel like they did good work.

Don is great to work with and has officially become my go-to for all things plumbing. He replaced…read moremy sump pump system with a battery backup, and I couldn't be happier with the results. He is highly responsive, provides fair pricing, and takes a thoughtful approach to his work. I especially appreciated that he suggested a consultation as the first step in the process before providing an estimate. Other plumbers I talked to just sent over generic quotes without much effort.

We experienced a sudden leak from a faulty water heater that we made the mistake of purchasing…read moreindependently through a "handyman" who did the install for us. (Note: unless they're licensed, your warranty will be void. We didn't know better). The unit was just over 5 yrs old ... yikes. Fast forward to us scrambling to find a responsive plumbing service/contractor because the leak was constantly flowing. After several dead ends over a span of a few days, I found All About Plumbing. Ray and his team were very easy to work with. Responsive. Very reasonably priced. Ray recommended a great replacement and was able to come out on short notice (less than 24hrs). The only downside is that this business doesn't accept Credit Cards (they only accept check/cash/zelle) but I can't completely fault them for that. They're just a little more old fashioned with their operations. All in all, very happy with the service. I'd definitely reach out for any future needs.

Ray helped me out greatly with my difficult kitchen sink pipes. It was such a mess, but he was able…read moreto put new pipes in just right that worked out great! The pricing was reasonable as well

Dan is fast and reliable! I asked Dan to uninstall a…read moregarbage disposal for me. He responded immediately and came out the same day! Dan is always responsive and very accommodating. I highly recommend him!

Requested a quote for replacing a hot water heater. They never responded. Not even a Not…read moreInterested.

Requested toilet replacement due to bad flange on existing toilet creating sewer smell in bathroom…read moreand, if needed, a drain clean out. Waited a week for an afternoon appointment. Morning of appointment, plumber calls to reschedule to that morning due to a personal appointment he had scheduled that afternoon. We scramble to accommodate but inform that due to reschedule there's no one to help carry the toilet up and light of stairs. Instant attitude. Plumber arrives with helper, is rude, condescending, asking why we want the toilet replaced, I list the services requested. He then denys there's drain clean out requested while waving his phone around telling me I'll have to reschedule. There's an obvious sewer smell in the bathroom, yet he can't smell anything. I tell him that was the purpose for his being there. He again denies it's on the service request so I tell him I'll call husband, he states he'll go get the toilet. I'd had my husband on the phone listening to all of this the whole time when plumber arrived and started being rude to me. Told husband I wasn't going to have someone in my home that I'm paying for a service, that is being so rude to me, that now don't trust to do this service. He agreed. I went to garage and cancelled service. He tells me I owe him $59. I tell him I'll call his office, he repeats I owe him $59. I tell him I'm not paying him a dime, I'll call his office and to leave. He says some choice words, I tell him good luck at his Drs appt. While closing garage door. Handy more choice words, I then tell him to get off my property or I'm calling the police. He leaves, I go inside. Husband's still on the phone and heard everything. He's outraged and called their office. Plumber told then owner I was nasty to him, was told that my husband heard everything because he was on the phone with me the whole time. Apologies were said and he asked if he could send someone else out, we've declined their service.

$325 to change a cartridge in the bathtub faucet and the water pressure is even worse now.read more

Paul is responsive efficient and fair. Short notice sink routing. Highly recommend. Texting is…read morebetter. Make sure you provide details

Paul was easy to communicate with, showed up on time and completed the work quickly. Would…read moredefinitely work with him again.

Reise from Roto-Rooter came in today and ran 75 ft of snake to clear my totally clogged kitchen…read moresink drain. Why such a great rating? I tried to unclog it myself using several methods including a 15ft snake with no luck. I also paid someone from Plum-it that tried his best but kept getting interrupted by his head office. After no success, they suggested next step would be to tear up my basement's ceiling drywall to replace the entire 3" 60+ft of pipe!?!? Well, Reise explained the process, gave my plumbing issues complete attention and worked hard to fix the problem. Good thing Reise was smart about the job and what needed to be done. Thank you Roto-Rooter!!!!!!!!! I'm a totally satisfied first-time customer and recommend Reise and his support team!

Tried to charge me more than double the value of the actual job. When pressed, they dropped the…read moreprice precipitously in return for a shorter warranty. They were trying to hose me for protection against THEIR incompetence. Crazy.

Jeromy was ultra knowledgeable and gave excellent recommendations that we needed! Scheduling was…read moreeasy and dependable; outstanding communications made it perfect. The guys were careful moving large heavy furnaces through our narrow hallway. At the completion, the furnace room was spic and span cleaned up, a nice treat. We also subscribed to their economical maintenance package, which will make our lives purr along in the future. Thank you Jeromy and Angel!

I had a pretty brutal few days with basement flooding and onestop was very dillegent about follow…read moreup and communication. I believe they really care about their commitment to customers and their craft. Thank you!