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    OneMain Financial

    2.0 (1 review)
    Closed 9:00 am - 5:30 pm

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    5 months ago

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    Century Credit & Collections

    Century Credit & Collections

    1.6
    (11 reviews)

    My girlfriend received a call from the CEO Robert Reynolds who treated her absolutely terribly…read more Whether a company is working in collections or flipping burgers there is absolutely no excuse to be rude or condescending. He even laughed at her and hung up multiple times! I really hope anyone considering using them as a collection agency knows that this is who they're passing their customers to. Happy to provide further feedback as this is incredibly unsettling to our family and I will be making sure that this is recorded and every course of action available will be used until an apology is given. I encourage everyone who has had a poor experience to let us know who referred you to their collection agency, as they clearly do not care how low their score is. Dentist that referred: Dr. Satnik (805) 639-3050

    I contacted this agency today in order to PAY an old medical bill. I explained the entire situation…read moreto "Jordan" who referred me to contact the medical billing department of my doctors office. (I have full coverage medical insurance, which was suppose to cover all medical appointments) the information given to my by the billing department did not match up to the information given to me by century credit. I called back to ask for "PROOF OF DEBT". I was met with rudeness and was told "we are not sending you anything else because we already sent you stuff" I told her that I'm only trying to make sure I'm paying the correct people the correct amount. She continued to be rude towards me, so i asked for her supervisor. I was immediately met by hostility and irritation by the "supervisor". All i asked for was proof of debt via email. The supervisor denied it. I wish i could provide greater details, but it was all in her tone and tact. I'm trying to GIVE THEM MY MONEY, and she acted as if i was personally burdening HER, by requesting documents i have a LEGAL right to.

    Second Chance Financial

    Second Chance Financial

    4.7
    (196 reviews)

    would like to take a moment to write an honest, sincere, and genuine review about Second Chance…read moreFinancial. Back in 1998, when I was trying to purchase a house, I needed help repairing and improving my credit. That's when I met an incredible team at Second Chance Financial -- John, Karen, and Wayne. From the very beginning, they treated me with kindness, honesty, professionalism, and genuine care. Thanks to their help and guidance, I was able to buy my home back in 1998. Now, 28 years later, I find myself reaching out to them again for assistance, and to my surprise and gratitude, Karen and Wayne are still there. That alone says so much about the dignity, integrity, and stability of this company. It shows not only how they value their clients, but also how they treat and respect their employees. What always made them different is that they never treated me like "just another client." Over the years, they would occasionally call simply to check on me and see how I was doing. That level of humanity and compassion is very rare today. If anyone needs honest and trustworthy help with their credit, I truly recommend Second Chance Financial. These are good people who genuinely care about helping others rebuild and move forward in life. Thank you, Karen. Thank you, Wayne. And may God bless the memory of John, who is no longer with us. Your kindness and help will never be forgotten.

    Second Chance has helped me and the clients that I have referred in helping them purchase a home…read more They have helped tremendously with our credit in resolving the issues. I highly recommend Second Chance.

    OceanAir Federal Credit Union

    OceanAir Federal Credit Union

    4.1
    (71 reviews)

    Dear OceanAir I I had a wonderful and great experience with…read moreyour Team Member Janet Orejel OceanAir - Ventura she was very caring extremely patient with a sincere and Genuine smile. I had to come into the bank so I could get help connecting an external bank account to my internal bank account and make a payment on my OceanAir Visa credit card at OceanAir. I was struggling really bad when I came into the bank that Monday afternoon I told Janet I had hit my head a week are so earlier she provided me with EXCELLENT SERVICE. I left with everything I need

    Complaint Regarding Ocean Air Credit Union Customer Service…read more If I could give Ocean Air Credit Union zero stars, I absolutely would. This has been one of the worst experiences I have ever had with a financial institution. When this was CBC Federal Credit Union in Thousand Oaks, it felt like a family. Customers were treated with respect, kindness, and genuine care. Unfortunately, after the move to Camarillo, the customer service began going downhill. Many of the employees we knew were gone, and the level of service noticeably declined. Since becoming Ocean Air, our experience has been extremely disappointing. There has been little to no customer service, kindness, or respect. We were required to email our identification multiple times, and on several occasions we were told that our information had been updated--only to find out that it had not been updated at all. We repeatedly had to call and deal with rude and unhelpful employees just to get basic issues resolved. Our experience with Jessica and Brenda was especially unacceptable. We were laughed at by Jessica and feel that Brenda was dishonest with us regarding information we were given. We were specifically told that moving out of state would not create an issue with accessing our money. Unfortunately, that information was completely inaccurate. We were unable to access our funds as promised, which created major problems and unnecessary stress for us. What is perhaps most frustrating is that Ocean Air seemed to have no concern whatsoever about the problems this caused us. We should not have to repeatedly provide identification, make multiple calls, correct information that employees said was already updated, and then be treated disrespectfully when we are simply trying to access our own money. The difference between our experience with CBC Federal Credit Union and Ocean Air Credit Union is incredibly disappointing. What once felt like a credit union that genuinely cared about its members now feels like an organization where customer service and respect have become afterthoughts. Based on our experience, I would strongly recommend staying away from Ocean Air Credit Union unless you are comfortable being treated with disrespect, dealing with rude employees, and having to repeatedly fight to get basic issues resolved. Customers deserve better than this.

    OneMain Financial - installmentloans - Updated August 2026

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