Great business! I had some debt from some medical problems on a credit card. They have an informative website with honest clear information of what to expect in those whole process. When I called, I had the pleasure to work with Alex who was very nice and informative. The usual expectation from other people/companies in this business is hours of back of forth of telling them all my information, credit score, blood type, etc. and then every sales tactic in the book to try to persuade me that it is better to work with them; however, Alex was honest and straightforward from the beginning and asked me direct questions about what I was calling about and since I had done some research, let me ask the exact questions I had and he was able to answer that without wasting hours on intake forms. It turns out, I need to figure out some things on my end before the intake and Alex also indicated that there is a slight chance they may not be of too much benefit to work with them, but if I did need to, I can call back and they would be able to help. I truly felt he was on my side trying to actual help me. Very thankful for everything and more hopeful everything works out correctly on my debt; again very good experience with Alex at New Era Debt Solutions. read more

In 2017, I was jobless and was hammered by a gigantic credit card debt and was not in a position to even make the minimum payments on those credit cards. I was checking out the dept management companies and quickly found out that there are many scammers in this industry. Finally, I came across the "New Era Debt Solutions". I talked with the co-owner Alex multiple times to ensure if it is a legit company. Finally, I signed up with New Era. That was unarguably my best financial decision ever. With dozens of credit cards, and several credit card related lawsuits, the team at New Era started resolving and settling my credit cards with client or third-party collection agencies. I would like to mention here the folks who were a blessing for me: Rey Hernandez, Jason, Cecey, Greg, all of them we extremely helpful in this journey. I don't have words to thank them. I feel extremely fortunate to have picked New Era Debt Solutions and now, when I am almost debt free, I want to recognize their professionalism, hard work, patience. They were always ready to work with my conditions. I will recommend the New Era Debt Solutions for all kind of debt management issues to everyone. Syed M. Houston, TX read more

I just completed a 4-year program with New Era Debt Solutions & feel great! Throughout the 4 yrs, I found New Era's entire staff to be responsive, transparent, professional, and in high integrity. They worked hard & diligently on my behalf. Some months I could not make the install payment ~ and they allowed me to skip a month here & there without penalties. During the 3rd year I revised my original monthly payment amount to be less ~ which added some months to my program's completion and payoff ~ but worked better for my budget. New Era shielded me from all creditors ~ so I was spared the false fear creditors instill with nasty telephone & written communications. New Era takes one of the lowest mark-ups in the industry for their services. They offer their records openly ~ so you know exactly what you pay them & what you pay your creditors. I saved many thousands of dollars working with New Era and am in the process of restoring my good credit. I would give them a ***galaxy of gold stars*** if I could. Don't wait. Contact them & see the benefits of working with them immediately! Helen / SF Bay Area read more

New Era Debt Solutions was working with me to help in paying off my debts, and in the 3 years I was a client of New Era Debt Solutions, they were in my opinion the best I could find in the Industry. They have been very professional in all their dealings with me, and very upfront and honest, which is what I strive for in my own life. They settled every debt I had to the best possible payment schedule, as well as getting my debts reduced at a minimal amount as they could get. Based on the amount of debt I started with, and what I had paid the creditors, as well as any fees involved, I saved well over $15000 by having New Era's team of professionals work very hard for me, and I want to thank them very much for their help. I would suggest that anyone who reads this should contact New Era if they need help to stop creditors from harassing you, and have New Era work with you to reduce and payoff your debt in the best possible way they can. Thank you very much Sarah, Tony and the entire New Era team. Larry Peltzman read more

I have used New Era twice (unfortunately for me!) in the past 6 years or so, and they have been absolutely wonderful through both ordeals. It's embarrassing to have to admit you've gotten in debt that is beyond what you can handle. It's also scary to trust that a company will take care of you and not leave you hanging. I wish all companies had relations with their customers like New Era does. I never waited more than a day for a response from any of the team I worked with, usually that day I spoke with or corresponded with someone to answer my question. Not to mention, everyone is extremely nice, understanding, and reassuring that I hadn't ruined my life and they would help me. I just made my last payment, and can happily say I am debt free(again!), and I couldn't have done it without New Era's help. read more

I researched many debt consolidation businesses. New Era was by far the most highly recommended and I can see why. I contacted them in late 2018. They put me on a four year program to get out of debt. With their help and negations with my creditors we were able to get everything paid off in a year and a half. Two and a half years early. I would have never been able to do this on my own and without their help. They have excellent communication with their clients and set up a portal so you can view everything they are doing and how far along you are in the process. I could not be happier to be 100% out of debt in the amount of time it took. Great job new Era!!! read more

NewERA is the best! They have a team of people who absolutely do everything possible to help you through resolving debt, get the best possible deal, and have always been quick to answer any question I have. I have contacted them from email, phone, and text and they are always available to consult. They saved me thousands of dollars, my debt is totally gone, and on a timeline that was workable. They did all the work, kept me informed, were hones t and transparent every step of the way. These people are absolutely amazing. If you need help with debt resolution-stop looking. You found the right professionals. They know what to do, and are very compassionate. read more

We were swimming in credit card debt that totaled over $47,000 dollars. I was hesitant at first to sign up for any debt programs but began to feel better as my conversation with the representative from New Era Debt Solutions continued. Handing over my debt to this company and letting them take the burden and fear I had on my shoulders away was the best decision I could have made. Time flew by and I was able to make an affordable monthly payment over the span of three years. Now I am finished with the program and it feels great to have all my accounts settled! Everyone I dealt with was friendly and knowledgeable. I am thankful that I found New Era. read more

New Era helped me settle more than $20k in outstanding debts for barely half of the original amount. They are very customer-focused and really do all they can to help you get free from debt. They set realistic expectations and goals for my program and were always quick to respond and assist with my requests. Operating as a nonprofit debt relief program means they really are looking out for the consumer, not some shareholders or corporate entity who demand high revenue. Their monthly maintenance fee is very reasonable and their settlement bonus is more than deserved. Thanks for all your work! read more

My husband and I enthusiastically recommend New Era as the BEST company for debt settlement. Over several years, we have been able to settle ALL of our debt with warm, wise and consistently professional contact with everyone we've encountered at New Era. All our concerns were addressed quickly and we were able to secure settlements with monthly payments were could afford. As a bonus, the very last account was negotiated and written off completely!!! This was a savings of over $7000 for us that we did not expect. Bravo to New Era - they are doing it right! read more

Very Good company if you have problem with your debts. Walk along side with you when problem start occur while you file this consolidation. the stuff is very friendly and help you out trough your rough road, isn't easy but they willing to work with you. easy to work each day, and always available when you need. they pick the phone and called you right away when you have problem a long the way or questions that you need an answers. Thank you guy for you patient to me and always help. Bless you all. I am free debt now with their program. yeahhh read more

Where would I be if not for New Era financially. They help me pay off all my debts and they are so professional. If not for them I would be drowning in debt with no a way out, I could have lost my home. They did all the work, even when I was served with a lawsuit they assured me not to worry. A shoutout to Cici who always return my calls right away if I had any questions or did not understand something. So if you feel you have nowhere to turn because of financial reasons please check out New Era Debt Solution, I know I'm glad I did. read more

I love New Era Debt Solutions because I have been able to see from the first phone call that they are a TEAM of individuals working their absolute best to help their clients. As a young girl with a large amount of debt post college I felt vulnerable to the many companies out there. But when I connected with New Era I felt a true establishment of trust as they provided clear explanations of all the processes I would go through as I began my journey to be financially free. I feel confident knowing they have my best interest at heart! read more

This company is wonderful, knowledgeable, and pleasant to work with. I was feeling strangled by my debt and New Era helped me be free and get my life back...quickly and painless. They thoroughly went over everything with me so I could understand what was best for me and it went so smooth I finished earlier than expected. They have a helpful client portal, and all the staff is super nice and helpful, and will contact you right away when you have questions. I highly recommend New Era... I am beyond happy with the service!! read more

New Era helped us through a tough few years. They were there for us when the mortgage company and banks were not. THey made it so we could get through the hard times and do it with dignity....keeping our home and paying our debts. They are professional, as well as understanding. We never felt uneasy discussing our money issues with them. Every question we had was answered either by phone or email within in less than an hour of asking it. Thank you New ERa JR read more

To anyone hoping to settle their debts with creditors, I highly recommend New Era. They did everything for me. Their staff is always available, their fees are very affordable, and they don't charge you anything until your debt is settled, oftentimes for less than 30% of the face value. They have settled all my debts, and now I am debt free. I couldn't ask for a better outcome. New Era is a highly professional organization, and again comes with high recommendation. read more

7 years, $120,000 in debt and today I am free. I never had a call from a collector. I was kept abreast along the way. I could not pay the credit cards I had amassed. I had the choice of bankruptcy, which I didn't want to do for my financial future or quite frankly, my morals. I love these guys but I never intend to need them again/ I do however, invite you to check them out and go from that feeling of true helplessness to exchange for that feeling of true freedom. read more

I had to have a long talk with myself on what the best steps would be moving forward financially. Choosing New Era was the best thing that I could have done. Its hard to realize you need a service such as this but they made the entire process something that was manageable and were always there if I had a question or to keep me updated. I highly recommend them if you are needing this type of service. My credit is better than it has ever been in my life now! read more

If you have gotten to the point where you are looking at reviews, It means you are serious about improving your credit. of course you are looking at this review. Like me you probably didn't know what to expect. You can actually stop looking because these guys are on it and all over it. it's a white glove operation. for every aspect someone is working in the background. they return calls and they advise you on whats going on on each phase. read more