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    O'Reilly Auto Parts

    3.0 (22 reviews)
    Closed 7:00 am - 10:00 pm
    Updated 1 month ago

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    Shows that the military discount was not taken off, along with the very rude employee who rang me up.

    Just so happens my car was low on oil and my usiband was working. He sent me the brand and name of what I needed, so I walked into the auto parts store by our house. I was not greeted by any of the three employees that were working there, although they did look at me. I found the oil myself but stopped a gentleman and ask for help to make sure I had the right one. Immediately, he made me feel like I was wasting his time. He told me I didn't have the right one, and showed me where the one was I needed. He literally stood there and pointed to it and didn't even grab it off the shelf for me. He was very short with me asking "Is that it?" I asked him if I could put my husband's phone number in because usually he's the one who shops there and he gets a discount with his military ID, which is already attached to his phone #. When Mario finished the sale, he was already headed to the back of the store and I had to stop him to ask where the discount was on the receipt. He barked at me and told me that the military discount didn't apply to oil. And threw the receipt back at me and walked away. I believe you can ask the employees to help you put the oil in the car when you buy it, but this Mario person was so ugly to me that I just left. HORRIBLE CUSTOMER SERVICE

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    Hunter H.

    Juan R is an amazing worker and deserves a raise! He got us right in, looked up the part with ease, got the correct part and it was in stock, good price with a military discount. Will be back to this orileys again.

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    8 years ago

    Great customer service. Guy knew exactly what I needed. Which made everything so much easier. I'm very content with this store.

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    Review Highlights - O'Reilly Auto Parts

    Super Helpful I needed a hard-to-find part for an older hybrid, and Sonik took LOTS of time looking for it for me!

    Mentioned in 3 reviews

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    $$

    PERFECT AS ALWAYS!!! polite, professional, knowledgeable, timely and reasonably priced. What else…read moreis there?

    This the only place goes for iPad, iPhone, and laptop repairs. I remember going around town in…read moreVentura to 5 different locations, all other businesses were more expensive to repair the glass on my iPhone. I even did a Yelp "project request" where your repair is sent out to all the businesses nearby and they reply with quote. All the other options were way more expensive than it needed to be. I've repaired my own stuff before like my 2012 MacBook Pro and old iPhones. I understand the cost of a repair part roughly because I used to buy them myself back then. Most newer models have parts that are harder to repair now. I still know I am not getting overcharged here compared to other places. Ever heard of mechanics overcharging women? They do not do that here, at least not with me. To put the cost difference in perspective, this place would charge $90 for a repair vs $140-$200 elsewhere for the same service and repair part. This is roughly the difference. Is this place in a mall or a nice shopping center. No. But all you need to do is drop off your iPhone for a few hours and they will contact you when it's ready. However, since I dropped off my phone, they just told me to come back in 2 hours or something. They are pretty good with telling you an exact time to pick up the device. I usually just stop by an hour after the time they told me and the repair was always done. However, it does not hurt so always give a call before to make sure its ready. I think you can also contact them via social media but I would double check if they use a social platform to interact with customers that have no phone. This place will probably have the cheapest and best quality service compared to everyone else. Other places are more expensive and one place in Ventura even tried to upsell me a better-quality glass for the iPad screen for a higher cost. At that point, just get a good screen protector for your devices after the repair at this place. I would prefer a good quality screen protector after a repair anyways. That way you can just replace the cracked glass protector instead of taking it in again for a repair. You would think, the glass would crack no matter how strong the glass is, if you hit it hard enough. This is the only place I recommend to friends and family. I got three devices fixed here: MacBook Pro 2012 (broken screen repair), iPhone (glass repair), and iPad (glass repair). I would bring your device here for a quote. I never had to wait for a part to come in. However, I would imagine for an older model device, they may need to order the part which will happen at most places you go to.

    O'Reilly Auto Parts - autopartssupplies - Updated May 2026

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