This is a sham. They are NOT at the physical location listed, the website is blank white, and the…read morephone number only has a recording that says "no one is available to take your call. Goodbye." I have been trying for two weeks, I give up.

Whew!!! These guys are legit. At first, it was strange to see a vacuum and sewing business located…read morein the same office, but it is actually quite nice and open. My kids were able to check out the vacuums on display and keep entertained while we finished up the paperwork. The process was very easy going, and unlike the other lender, no hard sales tactics. We understood everything, and even got a rate that was 30% less. Great guy. Definitely worth a call, and bring your vacuum to get repaired at the same time.

I opened an account at Premier America less than a year ago at the Oxnard Blvd location. I have…read morehad some issues since I have been a member, and the issues that I have had going on were no fault of the Credit Union. New to the bank and somewhat feeling embarrased to ask for help to resolve a problem. Well, after all that being said I want share the fact that the branch Manager Juan personally assisted me, and followed me through the process until I was ok. Juan is a perfect example for his employees as well as the customers. Juan is humble, kind, patient and he knows how to get things done and he will go as far as he can without breaking rules to see t o it that his customers are happy. Lastly, I contemplated making the decision to say this but it needs to be said that Camarillo PACU, is exactly what I experience the very first time that I visited the branch. I wish I had never ever went there and if I can help it, I wont be going back. Juan should be the Regional Manager and Shelly his assistant. My opinion isn't just talk I have facts and experience to say what Im saying. Thank you!!!

I have been a Premier America Credit Union customer since I was about 8 years old, and my mom even…read moreworked at one of their branches, so I had a lot of history and trust with this institution. Unfortunately, that trust has been seriously damaged. After a system update, I was locked out of online banking for about a week. Once I regained access, my mortgage showed as "Current," and the mortgage portal only displayed the normal payment amount due. There was no clear warning that I was past due, that a payment had been missed, or that two payments were required to bring the account current. I made the payment shown online and later discovered I had been reported 30 days late and charged a late fee. Premier America then pointed me to their mortgage servicer, DMI, even though Premier America's own dashboard had shown the loan as current. After months of dealing with this, Premier America acknowledged there was an issue involving their website, but I am still dealing with the consequences. In my experience, their online banking system is confusing, communication is poor, and there is very little accountability when something goes wrong. I have already started moving more of my banking to Chase. I would not recommend Premier America Credit Union for mortgage lending or servicing. Do your homework and consider other options.

Great customer care with Keith Young. From beginning to end…read morefor auto loan! Recommend highly.

Yesterday I walked in, hoping to get my car refinanced, with a very kind smile Arecelli waved me…read moreback. Not only did she help me find the best rate possible, she also helped answer questions beyond that in regards to obtaining business licenses and tax related things. She also made sure that I wasn't getting billed from my other bank after I transitioned over with VCCU. She just made everything feel so seamless and I cannot thank her enough!

Ms. Jany Lopez is a top notch employee and is on top of her banking game, she knows how to do the…read morejob and she does it with amazing skill, professionalism, and perfection, I highly recommend her and give five stars to her.

This is the third time I stop by and there are no tellers or bankers. I did not have my debit card…read morethis time, so I left without cash. Extremely frustrating. I won't be going to this WF. It appears this is a common occurrence:/

Small business owners holding it down! Lisa is super friendly and hardworking! Has helped us with…read moremany of cars over the years! Love supporting a local owned and local living business owner! Old school to the point no BS! And she remembers her clients so you aren't just a number on paper! Thanks for all you do Lisa!

Lisa is amazing. Very kind and trustworthy. She saved me a lot of money…read more If you are looking for insurance, give her a call or drop in.

Leslie Hernandez was great! Friendly and very professional and very helpful! Quick responses and…read morerecieved prompt quotes!

Leslie Hernandez was great always gets things done for me and very respectful and gets it all done…read moreon a timely manner

Grateful for the amazing service from Marcie Allen. She's helped me, my family, and friends with…read moreauto and property insurance, and always goes above and beyond. Highly recommend -- ask for Marcie.

FOR ONE NOT ENOUGH STARS UP THERE... ALL THE STARS FOR…read moreCYNTHIA HERNANDEZ Dear Good Hands People, I am writing to share my exceptional experience with Cynthia Hernandez. While I am not certain if this is the correct office, I felt it was essential to recognize the truly outstanding, world-class service she provided. Cynthia truly went above and beyond for me, demonstrating a level of dedication that is rare to encounter. When all other options had failed and I was left without a path forward, she performed exhaustive due diligence and refused to give up until she secured a reasonable auto insurance quote. Her relentless work ethic, profound expertise, and professionalism were invaluable; she is, without question, a significant and indispensable asset to your team. I believe Cynthia deserves the highest possible recognition for her extraordinary commitment to her customers. She did not just do her job--she exceeded every expectation and turned a stressful situation into a success. Thank you for having such a remarkable professional on your staff. Sincerely, Darrell L. Mickle Sr.

This was my first time pursuing auto insurance on my own, and the brothers at Ceja Insurance Agency…read moretruly helped a lot. They provide great customer service and respond very quickly, even if I have many questions that need to be answered. Unfortunately, I was involved in a hit-and-run this past March, but Ceja Insurance helped guide me through the claim process and resolve any issues that came up. Definitely recommend reaching out if you are inquiring about auto insurance!

Excellent service and support from CEJA insurance. They've provided excellent service for my…read morepersonal and business needs throughout the years. Highly recommended!