I recently purchased a truck from Towbin Ram in Henderson and I'm pleased to report that the…read moreexperience was first class in every possible way. Although they didn't have the exact vehicle with the options and in the color I wanted on the lot, they located one at another Ram dealership in Las Vegas, executed a dealer trade, and had the vehicle delivered the dealership that same day. I worked with Coco on my test drive, ALI BAGHBADARANI and JEREMY BOWLEN on the price negotiation, and MANNY HERRERA on the transaction. They all treated me with respect, there were no high pressure tactics, and the entire transaction flowed quite wonderfully from beginning to end. I consider myself to be a very tough negotiator and have no problems playing hardball to get what I want at a price I want, but I never had a need to play hardball with the Towbin team because they went beyond expectations to meet my purchase requirements. A special shoutout to Jeremy who I spent the most time with, for a nice conversation about many other things unrelated to our transaction, Ali for his kind and respectful treatment of me and my wife (and we love the British accent), and to Manny who got me through Financing in the shortest amount of time possible (I think it was 25 minutes). Thanks Towbin Ram. We'll be doing more business in the future.

There was a 2020 Chrysler 300s hemi I seen on CARFAX called June 30 they said car was in recon then…read morethe car sold following day then they posted car back on CARFAX July 10th and car sold again this bad advertisement

This is my first used car purchase and my first experience with CarMax, and it went well. I…read moreresearched vehicles online and put in all the specifications that I was in search of, and found a 2025 Nissan Sentra in Palmdale, CA, shipped it for $99 and waited for it to arrive. The online shopping experience was straightforward, and the communication and text updates were smooth and non-burdensome. I did the financing online to get an idea of where we would be and also sought out financing through America First Credit Union to make sure I had the best interest rate (in the economy, you have to save where you can). We test-drove the car with Bryan M., and he was great to work with. The CarMax experience is definitely different because there aren't any deals or haggled pricing, so you will want to do your research and know what the car you are interested in costs as a new vehicle and as a used vehicle at a dealership, so you can cross-reference prices. We test drove another vehicle just to make sure we were confident in our choice. Bryan ran a finance credit check for us, and after comparing the rates, we ended up using America First Credit Union. After researching and comparing the extended warranty protection packages, the CarMax service protection plan is really comprehensive and covers a lot so it was a tough decision. It is very well reviewed. We did end up going with the plan AFCU offered because it was comparable and extended to 120K miles. We brought our check in the next day, and we were in and out within an hour of our scheduled appointment. Bryan didn't pressure us to buy anything additional, and I appreciated his customer service and professionalism. When we ran into a snag with the computer system, the management stepped in and problem-solved right away, and it didn't hold us up in any way. The car was washed and ready to go! Small hiccup with vehicle and it needs a maintenance within 24 hours but I am not worried because they were prompt in response and even though it was Bryan's day off he responded with directions. Still overall a positive review and hopeful experience.

We recently located a 2016 Lexus RX350 at CarMax in Sacramento, California. After carefully…read moreconsidering our options, we paid the $149 vehicle transfer fee to have the vehicle delivered to the CarMax West Warm Springs location in Henderson, Nevada. On Sunday, June 21, at 4:00 PM, we attended a scheduled test drive. The representative who assisted us, Daviana, was professional, courteous, and very helpful throughout the process. After reviewing the vehicle, we expressed our interest in purchasing it but requested one additional day to complete a final test drive before making our decision. Daviana informed us that she could place the vehicle on hold until the close of business on Monday, June 22, which gave us confidence that the vehicle would remain available while we finalized our purchase decision. Today, we contacted CarMax to inform the team that we were on our way to the West Warm Springs location to complete our final test drive and proceed with the purchase. However, during that call, we spoke with a representative named Eric, who informed us that the vehicle was already being processed for shipment to Texas for another potential buyer. Needless to say, we were extremely disappointed and frustrated by this news. We relied on the assurance provided by your representative that the vehicle had been placed on hold for us. Based on that understanding, we felt comfortable taking the additional time needed to complete our evaluation of the vehicle before making a significant purchase decision. While Eric apologized for the situation and offered us a credit toward a future vehicle transfer or test drive, the issue extends beyond the transfer fee. We invested a substantial amount of time and effort researching vehicles, comparing options, arranging schedules, and ultimately identifying a vehicle that met our needs. Finding another comparable vehicle may take weeks or even months. We were informed that the issue may have been caused by a system or computer glitch. While we understand that technical issues can occur, customers should not bear the consequences of internal system failures, especially when they have relied on information provided by CarMax employees. The assurances given to us were ultimately not honored, and as a result, we lost the opportunity to purchase a vehicle we were seriously prepared to buy. This experience has left us disappointed with how the situation was handled. We believe greater accountability and communication are needed to prevent similar situations from affecting other customers in the future. We respectfully request that CarMax review this incident, determine what went wrong, and provide a meaningful resolution beyond a future transfer credit.

If you are looking to purchase a new Audi, go see Joe Sima! From the moment he picked up the phone…read moreand started answering my questions, I knew he was the right guy to work with! He was very patient and knowledgeable. I love my new Audi Q7! If you are looking for a great experience Joe and the team at Audi Henderson are your people!!!! Highly recommend!!!!

We bought an Audi SQ8, and we love it! Joe was such a great help with the sale. He really knows…read moreeverything about Audi, and it was very pleasant dealing with him.

5 Stars!! Outstanding Experience at Henderson AutoNation!…read more First, a special thank you to Sales Manager Marisol, who went above and beyond to match the offer I received from other competitor. Professionalism and willingness to work with me made all the difference. I also want to thank Mark, who handled the entire process from the moment I arrived. He was incredibly courteous, welcoming. The whole staff was super friendly and professional. It was clear they enjoy a positive and supportive work environment, and that energy really shows in how they treat their customers. Thanks again for everything! If I ever need to sell a car again, I will definitely come back to this location.

Stereotypical scummy used car salesman nonsense. I started the process with these swine to help my…read morekid get a car yesterday and everything seemed cool and like it would be fine to let my wife take her down there today. Well of course there's extra stuff in the purchase agreement knowing they wouldn't have time to go back and take a new purchase order to the bank. Just try to suck up as much of your time as possible to exhaust you into paying whatever. The guy that shows you the car and goes with you to test drive is fine, but after that it's a disaster.

Went in to get a vehicle and was helped by Khy. It was truly an amazing experience, it was fast and…read moresweet. Why helped me get a great value for my trade in and find the perfect car for me and my family. Id recommend this place to anyone looking for great service!!!!

great experience working with Brandon! he was very helpful at making the process smooth and easy.read more

I just purchased a 2026 Grand Highlander Hybrid Limited from Findlay Toyota Henerson. I am very…read morepleased with my purchase and overall buying experience at Findlay. Several Toyota team members stood out and have convinced me this is the best dealership in the Las Vegas area. Firstly, Alejandro Marquez, sales representative, was excellent. Also, the sales manager, Alex Paz, was tough, honest, and made the perfect deal for me. Plus, there was Salvatore Tucci, who helped me set up the car with my phone and made many adjustments to suit my preferences. Shakra, from Customer Service, was very helpful with my DMV registration. Since I had many other options for buying my new Toyota, this team stands out for their honesty and great service. I will recommend this dealership and will be back for my next Toyota.

They manipulated the numbers without my knowledge. Added about $4000 to sticker, after telling me…read moreit would be under sticker. Sticker was not in window, was under back floor mats. The full KBB price was not given as promised, they just added $4000 to trade in and added it to the sticker I never saw. Again, without my knowledge. Now there's a problem with the financing numbers, well yeah!! They have failed to call Bach for pre scheduled calls twice. Are not calling me back when I leave messages. I've bought cards there before, probably 15 Toyotas in my lifetime. I even contacted the General Manager. No response. I have to say that their service dept is amazing!!! The sales and finance departing need lessons from Service!! Very very disappointed!!!

I have been a customer with USA Money Today Henderson for about 4 years now. Ana is my go-to girl…read more She knows what's she's doing and gets me what I need in no time. She's always friendly, and I'm grateful for her professionalism. Even when she's not in the office the customer service from her colleague is top tier. I wouldn't want to go any place else.

usa money today is totally awesome…read more great customer service. !!! very knowledgeable !!! the management team ( anna & hubby ) will work with you , 2 find the perfect loan for your situation.!!! very reasonable rates. !!!! cash the same day. !!! if you are running a little short on cash. give anna a call . let her know that you were referred by arleata james. thank you !!!! usa money today.