I come to this location a lot to avoid issues but unfortunately I now will have to avoid this location as well ... it's quite unprofessional that two employees are chatting while me , being the only customer in the store is waiting quite a bit . I understand having a second to do your job but chatting & giggling while I have children waiting in my car is just disrespectful to someone's time . It's as simple as finishing up your conversation for a later time when you are customer free . Kimberley is even putting the phone call on speaker phone which I feel is highly unprofessional as well to verify a check . I don't mind but someone else might & I just think it's strange because I've NEVER had someone do that before . Just a heads up management ! read more

I have had good customer experience in the past but this time they really messed me up..leaving me unable to pay what I needed to pay. They gave me incorrect information about my payoff and when I tried to call to ask them to help me with some extra funds They kept telling me the manager was in a meeting but would call me before she left. Which she didn't.. one guy was particularly difficult. He told me they would call me today and of course they did not. With such outrageous fees who would think they would be more helpful and try to keep me coming back to give them more money! When this loan is paid in full I will NEVER return to check city. I am very disappointed with the way this was handled. please. No matter how desperate you are for money...DO NOT give them your business! Find a different way. read more

Kim was great. I drove to 3 different check cashing businesses in Las Vegas and none of them would cash my IRS check for me because the check was higher than the limits that they could take. Also the other ones were charging me 4% to cash the check. Check City only charged me 1.99% & gave me great information on their deals for tax preparation. She was very knowledgeable and gave me amazing tips as well as signed me up for their Netspend card that is going to help me with rentals and other things like that. I will definitely be coming back to see her ! Kim deserves a raise ! read more

Today was a challenging day. Every thing that could go wrong was going wrong. Until I got to Check City Bill, Shakata, and Jasmine were amazing. After having the worst day possible. They were able to turn it around and help me make sure everything was taken care of. All three employees participated any providing me with excellent customer service. I would recommend using that location and hopefully you are able to receive service with one of these employees. They all go over and beyond to make sure your needs are met. So many money centers are difficult to use anymore. So if your looking for fast, efficient service with people that care this is the place to go. read more

Hey guys! I am not someone to write reviews! But last night Jaessee had the best attitude and customer service! It was nearing the end of her shift and I know it's not hard to get frustrated. She was a great manager !!! Def come on in here read more

The big bald guy clearly hates his job, he didn't even want to bother verifying my check. Get a different job if you hate your current one & learn how to treat customers accordingly. DO NOT RECOMMEND. read more

i have had the best check cashing experiences of my LIFE in this place. Usually they are full of bored 20 to 30 year olds who don't really care if you get what you need or not.! I would have written this earlier today but was running around but no computer and Yelp wants you to use the app if not on your laptop. The guy who helped us today was unbelievable. AND he was the SAME DUDE who saved my life 2 weeks ago getting a difficult Western Union out. The manager is really nice too, we had a great time today which i have NEVER had in a check cashing place before them!Will add the guy's name tomorrow. I feel terrible I don't have it now but we are producing our first movie and insanely busy read more

Leticia R. was amazing! I was in and out, and she was so kind and patient with me! Easiest process ever, and she explained everything she was doing. Definitely recommend! read more

My first experience at Check City with Ayesha Newman was beyond what I expected. She explained all the options available for my situation and I felt more informed than any other time I have while using a payday loan. Your staff at this location was very hospitable and exemplary. I will be sure to share my experience with family and friends read more

I called around 8pm a girl answered and gave me a lot of information I went there she was perfect! She was so sweet and very helpful on top of it just being her she had 2 other customers and she remain calm and always kept a smile on her face! She was the best! read more

Jaessee is so amazing. Rest of the crew is great. Always have a wonderful experience. Been coming here for years and will continue!

One star or less. No compassion when the mistake was theirs leaving me 800 short to pay my bills. Do not go there They promised to call and didn't. Made NO effect to correct their mistake. Really caused me a LOT of worry. They will never get another cent from me after this loan clears! And I was a good customer. Too bad people don't care anymore. read more

All I can say is the entire staff of ladies are awesome! Brandi, Ayesha, Monique and Jay Cee are the reason I go out of my way to cash my hard earned paychecks. Thank you all for always doing an amazing job! read more

I luv jaessee. Her customer service phenomenal. I m lost in words to describe her performance with respect and efficiency. Smile and happy read more

Monique, seems to assist me whenever I go in. She greets with a big smile and always so friendly, that is a big plus for me. Through this stressful time of the year, we need more pleasant employees like Monique. She always go above and beyond the best! Monique, keep up the awesome work!! :) read more

Thank you Brandi For all ur help Today ! I have to say Everyone is so kind and Friendly 5 Stars for sure!!

This facility has an amazing staff! Everyone is extremely friendly and helpful, and get your transaction completed quickly and efficiently. I would definitely recommend this particular location if you are in need of this service. read more

Although no ID is needed I was unable to pay a bill in my husbands name. Allegedly, it is a western union policy. What makes no sense is they didn't know what my name was at all. I paid another bill prior. read more

I like this location it's close to home & work! All the ladies are nice, friendly, and helpful. Carol & rahjnae(I'm sorry, I know that's spelled wrong.) They provide excellent customer service. Thanks again! read more

I love this location it's clean and in a good area. The ladies here particularly kiwi and Micah are the bomb. They are very helpful and funny as hell. I love these ladies and that's why I come here when i need funds. read more

Joyce was fantastic - everything went smooth & fast and was a pleasant experience! Will definitely come back here again.

I absolutely love this place! I cash my checks every two weeks here just because of the customer service I receive. Micah is my absolute favorite. Honestly I always look for her when I walk into the building hoping she'll be the one to cash my check. She knows me on a name-to-name basis and has done everything to help me! Her and someone else helped me with my taxes and they were both incredibly helpful and I really felt like it was a judge-free zone and that I could ask anything! I have never received bad service from anybody in this place and strongly recommend it over everywhere else! read more

I had a really great experience yesterday with Micah M. When paying my loan she explained the benefit of me paying it off earlier based on my high interest. I had no idea what I was actually paying when I did the extension. It really helped me realize I need to get my finances in order ASAP, or I was going to be paying a HUGE payment come March. Thanks again! read more

Wtf! I'm so pissed! I have been coming here borrowing payday loans for over a year and a half. The old manager Micha had good customer service. A quality I didn't realize until now is not normal. I was just in trying to update my pay statements but sin e i drive for Lyft/uber i don't get pay stubs. The teller Roseanna was super uninformed she must be new. The after I was printing off my weekly stubs from the uber website Brandy the manager says that pay statements don't work. I'm not sure where she got that idea so I told her I just don't have any statements for December because my car was in the shop. Without trying to hear anything o had to say she basically told me I can't borrow any money because I didn't work in December what the freak! I'm do pissed I wasted and hour there for nothing! Micha I miss you, now I won't be. Coming back because the manager do2snt even try to work with anyone. I don't understand how she works with people. read more

I want to let people know that the people who work at the Mallring Circle store really go the distance for the customers. My account had gotten all messed up from my bank error and my payment was paid but returned unpaid so I was being charged penalties by both merchant and bank, I had to open up my bank account and show them the transaction history, which they reviewed with me and could see the problem and how it occurred. My payment as well as the returned check fees were reversed and everything was straightened out and made right. I only wish that Bank of America had been as cooperative. I would like to say that if you ever find yourself in the position of needing a short term loan, this is the place to take one out, they are a wonderful crew with great management. read more