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    Liberty Tax

    3.3 (7 reviews)
    Closed 10:00 am - 5:00 pm
    Updated 2 months ago

    Services - Liberty Tax

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

    Audit and conflict resolution support

    1 More Service

    Tax planning

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    Absolute scam company with a million hidden fees. First year and last year using this company. I had Debbie prepare my taxes because this is the first time I worked as a independent contractor and was not sure if I trusted using turbo tax "free" would be. we sat down and inputted numbers together for a little over a hour nothing special just simple inputing my answers into the computer. I realized how easy it was and once we were ready to submit she says "this is going to be expensive". I was confused but thinking well maybe she means 200 maybe 300 is expensive but okay. She then shows me on the computer $820.00. I laughed and was absolutely stunned. I tell her that's insane $820 for what. She then begins to inform me that this is the stand rate for filing and she's called around all over and it's the same she continues to insure me of this and offers a discount of $100 to bring it to $718. Me trusting her even though I knew this was not right I agreed and that's where I should of walked out and called around myself. But I didn't because we were at the end of filing and I just wanted to go home to my kids. So I see the amount of the refund and fee $718 and I wait for Debbie to print out tons of papers and Asks me to sign stuff while she's having light conversations about this is her last year and selling the company. Finally it's over and I go home feeling as if something's not right and I was taken advantage of. So I called 4 local tax offices H&R Block, tax success, tax force , toro taxes and each one never even got close to the $718 number the highest was $425 max! . Took it as lesson learned and moved on just waiting for my refund. Well todays the day refund hits my account but wait something's not right. The amount the irs said they were depositing vs what I received minus there $718 fee was off about $154 off. Frustrated I go to my bible of papers from liberty tax and check three papers of receipts that's all say $718 $718. So I called liberty tax and they go over how there is also a transfer fee and $100 advance just all bs so the $718 turns out to be $872. Absolutely insane do not come here unless you enjoy burning money for no reason and getting taken advantage of.

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    7 months ago

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    4 years ago

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    1 year ago

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    2 years ago

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    3 years ago

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    8 years ago

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    9 years ago

    Debra and staff are the best. They are extremely knowledgeable and helpful with any questions you may have. Quick and effecient.

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    Check City

    Check City

    (25 reviews)

    I come to this location a lot to avoid issues but unfortunately I now will have to avoid this…read morelocation as well ... it's quite unprofessional that two employees are chatting while me , being the only customer in the store is waiting quite a bit . I understand having a second to do your job but chatting & giggling while I have children waiting in my car is just disrespectful to someone's time . It's as simple as finishing up your conversation for a later time when you are customer free . Kimberley is even putting the phone call on speaker phone which I feel is highly unprofessional as well to verify a check . I don't mind but someone else might & I just think it's strange because I've NEVER had someone do that before . Just a heads up management !

    I have had good customer experience in the past but this time they really messed me up..leaving me…read moreunable to pay what I needed to pay. They gave me incorrect information about my payoff and when I tried to call to ask them to help me with some extra funds They kept telling me the manager was in a meeting but would call me before she left. Which she didn't.. one guy was particularly difficult. He told me they would call me today and of course they did not. With such outrageous fees who would think they would be more helpful and try to keep me coming back to give them more money! When this loan is paid in full I will NEVER return to check city. I am very disappointed with the way this was handled. please. No matter how desperate you are for money...DO NOT give them your business! Find a different way.

    Liberty Tax - taxservices - Updated May 2026

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