Asked company for an estimate on new HVAC unit and it was absolutely outrageous! Got another quote…read moreand it was half of their quote. If you have an old or older unit, they try to sell you on new unit and dont really do a good job on talking about repair options. They performed maintenance/service job and give me a quote to repair but it was outrageous as well. Had another HVAC come out and give their opinion and they said nothing was wrong with the unit and whatever issues KirbnJays was telling my unit was having was not true. Freon was not leaking and unit was working fine for the age it is.

KirbnJay are an excellent company that takes care of their customers. A family member referred us…read moreto them after a different HVAC company tried to convince us we needed to buy a whole new system. We called KirbnJay for second opinion and they came over right away and fixed the issue no hassle. Their technician Seth was both professional and honest and saved of us thousands of dollars by fixing the issue. I would suggest to anyone to trust KirbnJay with any of their HVAC needs.

This company does not disappoint! Great knowledgeable technicians. There are a lot of choices,…read morebut this company is the greatest!

Hello - My name is Carly W…read more I have used this company omg- SO SO MANY TIMES. No one is better. They are QUALITY. We own over 800 rentals, we also are building out a hotel and even my own home. I use them for everything. The money you spend, is well worth the quality you get. I am grateful for this company, many contractors are SKAMMY- I can assure you, STAY COOL is not one of those. This is someone you can TRUST. And I trust no one, so that is a lot coming from me. 10/10 HIGHLY RECOMMEND! -Carly Whiteaker

Tyler did a fall furnace checkup. Two weeks later the humidifier fell off the furnace and broke…read more He tried to deny that he hadn't properly refstened it, but after my in-person visit to the company they agreed to install a new humidifier at no cost. For that reason, I had them do a spring checkup, Emma claimed the heat exchanger was cracked, the fly wheel needed cleaning, and the a/c compressor was "over amping." I had a different, highly reputable company check the furnace and a/c, and they found that none of this was true - neither the furnace nor the a/c had any problems. Also, Emma did not provide a written a written description of her service and recommendations, and they have not provided the promised receipt for the payment of the second inspection. They are either incompetent or dishonest, very possibly both.

I have a 2 yr old HVAC system purchased from Swiss Air. Recently my furnace was not heating…read moreproperly and a severe winter storm was days away. Tyler came out and found no issue with furnace. 2 days later Bill came out and after 3 hours found that the thermostat wasn't communicating fully with furnace. Still no repairs made. Bill returned a day later and moved thermostat to lower level next to furnace in so it worked thru winter storm and gave me a bid of $400 to move thermostat back to original location in family room. After reviewing the path of the wires through the garage, up into a closet, and finally in through the wall, I decided their were too many possible points of failure and decided to leave thermostat in lower level but needed it moved over a foot so as not to impede doors covering HVAC area. Bill said the cost will be the same per company regs and wouldn't re-bid the job even though it was significantly less time and labor than the previous bid. He also needed to reconnect the A/C so I guess I'll find out this summer if that was done properly. I cancelled on the spot and will hire another HVAC company in the future to move the thermostat 12 inches to the left so I can close the closet door and test the A/C. I'm extremely unhappy.

Tim is very knowledgeable. He's easy to talk to. He explained everything that was wrong and he…read moreexplained everything he fixed. We are very pleased with his work.

We had a tankless water heater replaced. Paul was knowledgeable, kind and clean! He did a lot of…read moreextra work to get the new water heater covered from the previous warranty. We are very grateful for his help. Also, we have hot water again! Would definitely recommend and use again in the future.

Called this morning and they were able to fit me in today for a service call. Their technician…read morediagnosed the problem as being a bad circuit breaker and not a furnace issue at all. I appreciated the honesty! He had to leave to get a new circuit breaker and came right back to replace it. I'm happy with the service - prompt and courteous - but I am not thrilled with the high cost. The service call was $89 and a new circuit breaker should cost only $20-$30. I was charged $331.50 total, which I've been told by neighbors is very, very high for such a simple fix...Oh well. At least my furnace turns on now.

We have used Classic Aire for almost nine years and have had service calls and twice-yearly checks…read moreover the years. A new HVAC system was installed in our home in late March this year and everything was done professionally and neatly with no messes left for us to clean up. The system worked great until the incredibly damp and cool spring when the AC was having real trouble dealing with the humidity in the house. But Faszold--and its mother ship, Classic Aire Care--kept sending out a couple of stellar technicians to check and adjust the system until they got it right. And this was warranty work--we did not pay for anything as they tweaked settings and made the system work in our home. Anthony and Steve are true problem solvers as they continued to address individual parts like the thermostat and fans and they finally got it all worked out so that the system is able to keep our house below 50% humidity. It was a frustrating time but the company has been responsive and supportive. Mike Faszold was also amazing and continually answered my calls and texts during both pre-sale and after install time. This company stands behind its installs and comes through on its promise of good customer service. Check around but believe what they tell you.

We had a chimney cap that needed to be fastened and caulked…read more I called this morning and let them know I needed it done today if possible because of the storms coming this week. Austin out and let me know that he would come over and handle this before the afternoon was up Once he arrived, he was very professional and timely. He finished the repair in a half hour and was able to keep the cost down on my end considerably. I highly recommend this company to anyone in need of their services

Over Labor Day weekend I had Elite out as my AC went out. The technician came out and replaced the…read morecapacitor. In testing the fan motor, the motor was free spinning without any resistance or slowing/drag observed. The unit started up. One week later, the unit went out again, but this time the fan motor was locked up. The fan motor and the capacitor replaced and the unit started up. During this second repair the technician took the capacitor I had purchased for $500 (a part online for $25), did a test, didn't report the numbers to me, and told me he was placing the part back into inventory on his truck. I reached out to Elite after this repair asking for a refund of the capacitor in the amount of $300 to so that the technicians repair time was covered for the holiday time the week before, and they refused. My rational for the refund, and my concern, is that there is a potential that the capacitor to replace the originally failed one was used, given the apparent practice of technicians using old/worn parts that have been placed back into their inventory. While the technician stated that the capacitor still tested ok, given that this specific capacitor was installed during the motor lockup, it is inherently altered and worn. Wit this practice, I am concerned that such a used capacitor was installed on my unit with the fan working properly, and thus caused overheating of the motor with a weakened capacitor. Elite has offered no refund at this time, and I have canceled all of my extended families' services with the organization, given that they have the potential of utilizing worn parts and selling them as new parts.

Great experience and results. Dan was on time and professional. He was extremely knowledgeable,…read moreand went above and beyond, really nice guy and did a great job installing my faucet, even gave me some tips about it and the dishwasher. He made sure all of my questions were answered, and everything was tested before he left. Will definitely call them for future work. Recommended!

Replaced water heater. Quick and efficient. He was very nice and professional. Would highly…read morerecommend.

I recently bought some rental property that came with a home warranty, which seemed like a good…read moredeal. Shortly thereafter the furnace stopped working.The company that they sent out replaced my furnace but did a horrible job and charged me extra. I contacted Jade at RiteAir and he came out the next day to take a look. He had to remove the unit and redo the sheet metal work in order to make it function properly. He also made a filter tray to enable the air filter to be changed without bending the air filter. My dad was there on site during the work performed by both companies. He was impressed with Jade and the quality of his work. The other company, not so much. I have since used RiteAir Heating and Cooling on two other properties to replace aging HVAC systems. He did quality work ant a reasonable price.Also, my dad has used Jade since then on two of his properties and his home. We are both particular with the contractors that we use, and we had both been using another HVAC company for years without problems, but Jade won us over.

From the owner: RiteAir Heating & Cooling is a full-service HVAC company serving residential and commercial clients…read morein the St. Louis & surrounding Missouri/Illinois region. They specialize in heating, cooling, indoor air quality, and green energy systems, offering free estimates, 5-year repair warranties, and "no risk" up-front pricing. The company is also a Trane Dealer and donates 10% of all new installations to The Child Advocacy Center.

these guys are the best ! didn't think they would show up on…read morethe scheduled day to install our new ac unit and furnce because it was raining...8/6/26. but @ exactly 8:00 a.m. on the dot they rang my door bell and...this is what we got friendly 5 stars prfessional 5 stars quality of work 5 stars need hvac services look no further in 2026 what a pleasure to deal with a company like this

This company is fantastic. AC went out Sunday afternoon, call Stevenson HVAC, they responded…read moreimmediately. On our doorstep 930 Monday morning. Had it running in 30 minutes. We also learned it was 26 years old, so pics were taken of AC/furnace and 6 quotes sent to us. We chose the middle of the road system, they were here Wednesday morning at 8 am to install. Estimated their installation time as 8-9 hours, but fortunately done in 6, as 15 minutes later is when all the storms and tornado warnings hit. The system is crazy efficient, we are so pleased with our choice. This must be a great company to work for, every single person we have dealt with has been friendly, professional, and has explained everything in detail. I am so impressed with this company, definitely a 10 star rating!