1. Stevenson Heating & Cooling

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Saint Peters, MO

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Stevenson Heating & Cooling

5.0 (5 reviews)
Open • Open 24 hours

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Jerry Kelly Heating & Air Conditioning - Professional Plumbing Repairs and Install

Jerry Kelly Heating & Air Conditioning

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Jerry Kelly installed our new HVAC System in November 2017 and has been taking excellent care of us…read moreever since. Today their very personable technician, Dillion came out to check, maintain and clean our A/C unit. Dillion did a great job, very professional, friendly, engaging and thorough. We truly appreciate everything Jerry Kelly does. We highly recommend them for your heating and cooling needs.

After our furnace failed to turn on, we contacted Jerry Kelly Heating & Air Conditioning to…read morediagnose the problem. We were told that we needed both a new furnace and a new water heater, despite the fact that our home is only nine years old. The technician quoted us approximately $15,000 for the recommended replacements. To make matters worse, the technician asked my wife to take out her phone and enter a five-star Google review for him before he left. We decided to get a second opinion from another company, which determined that the problem was simply a faulty control board. The repair cost only $750, and our furnace is now working perfectly. I have since heard from several other people who say they have experienced similar issues with Jerry Kelly, including being pressured to purchase expensive replacements they did not need. Based on our experience, I am extremely concerned about these sales practices. I believe the Better Business Bureau (BBB) should investigate these complaints. I am particularly concerned about the possibility of elderly or vulnerable customers being pressured or frightened into spending thousands of dollars on unnecessary equipment and repairs. I am sharing this experience to warn other homeowners and encourage everyone to seek a second opinion before agreeing to costly HVAC replacements. In our case, getting a second opinion saved us thousands of dollars.

Budget Heating Cooling & Plumbing

Budget Heating Cooling & Plumbing

(129 reviews)

St Peters

Excellent experience with Rich. Needed gas line capped, water expansion tank replaced and tub…read morefaucet replaced. Same day service. Honest and up front with pricing.

In November 2025, I called this company to inspect my AC/heating unit. The technician upsold me on…read morea heating and cooling maintenance package, explaining that it was the best thing I could do for the unit, so I purchased it. He also told me I needed new filters, which I went out and purchased, and he installed them. He was very friendly, so I felt confident that everything had been taken care of. Since it was winter, we only used the heating portion of the system, and it worked fine. We had no need to turn on the air conditioning until two days ago. When we finally turned on the cooling system, we discovered that it was not cooling at all. I contacted the company because it appeared that either the cooling maintenance had not been performed properly or it failed to identify an issue that already existed. If the cooling system had been inspected as part of the maintenance package I paid for, I would have expected any needed repairs or replacement parts to have been identified at that time, especially since the technician had no problem recommending and selling additional items during the original visit. When I called, I was told that I would need to pay an additional $99 service fee just for someone to come out and look at the unit. I explained that I had already paid over $200 for a heating and cooling maintenance package and wanted to understand why I was being charged another fee when the cooling side of the service had not resolved or identified the problem. Instead of addressing my concerns, the representative raised her voice and repeatedly told me that the only way the company would come out was if I paid the $99 dispatch fee. Based on my experience, this company's business model seems heavily focused on upselling and generating additional service charges. I would not recommend this company and believe customers should be cautious before purchasing their maintenance packages.

Stevenson Heating & Cooling - hvac - Updated October 2026

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