We have used Classic Aire for almost nine years and have had service calls and twice-yearly checks…read moreover the years. A new HVAC system was installed in our home in late March this year and everything was done professionally and neatly with no messes left for us to clean up. The system worked great until the incredibly damp and cool spring when the AC was having real trouble dealing with the humidity in the house. But Faszold--and its mother ship, Classic Aire Care--kept sending out a couple of stellar technicians to check and adjust the system until they got it right. And this was warranty work--we did not pay for anything as they tweaked settings and made the system work in our home. Anthony and Steve are true problem solvers as they continued to address individual parts like the thermostat and fans and they finally got it all worked out so that the system is able to keep our house below 50% humidity. It was a frustrating time but the company has been responsive and supportive. Mike Faszold was also amazing and continually answered my calls and texts during both pre-sale and after install time. This company stands behind its installs and comes through on its promise of good customer service. Check around but believe what they tell you.

Excellent company all around. Great service, prices, and quality products amd workmanship. Got a…read morenew hvac system and Clay and crew went above and beyond. Cleaned up the area and provided supplies that made it look and function better than it was before. Mike was able to find rebates and give a great price. System works great. Everyone made sure to explain things, answer questions, and go the extra mile to be sure I was satisfied, comfortable, and happy.

The gentleman I talked to was very pleasant and very helpful and when he found out that the problem…read morewe were having was with a commercial toilet list that had just been installed he was saying that's not the type of work that he does and he gave me a recommendation to somebody and he was very helpful and I would recommend calling him and at least checking out his service.

Great comms, quick scheduling, on time and great work. Will be my go to plumber. Thanks!read more

Great experience and results. Dan was on time and professional. He was extremely knowledgeable,…read moreand went above and beyond, really nice guy and did a great job installing my faucet, even gave me some tips about it and the dishwasher. He made sure all of my questions were answered, and everything was tested before he left. Will definitely call them for future work. Recommended!

Replaced water heater. Quick and efficient. He was very nice and professional. Would highly…read morerecommend.

I found Swiss Air & Cooling about 7 years ago when I needed a new air conditioner. I was very…read moreimpressed on all levels. Professional, well priced, reliable, excellent workmanship. I had an issue just after the warranty was out and they took care of everything at no charge. I have since used them for both a furnace and a hot water heater with the same impressive results. Best company I've ever hired for my home needs.

Tyler did a fall furnace checkup. Two weeks later the humidifier fell off the furnace and broke…read more He tried to deny that he hadn't properly refstened it, but after my in-person visit to the company they agreed to install a new humidifier at no cost. For that reason, I had them do a spring checkup, Emma claimed the heat exchanger was cracked, the fly wheel needed cleaning, and the a/c compressor was "over amping." I had a different, highly reputable company check the furnace and a/c, and they found that none of this was true - neither the furnace nor the a/c had any problems. Also, Emma did not provide a written a written description of her service and recommendations, and they have not provided the promised receipt for the payment of the second inspection. They are either incompetent or dishonest, very possibly both.

They finished our water heater COULD NOT be more pleased!…read more From helping us set up spire, to open communication, perfect clean up and so friendly!

They pretty much saved my ass and my drywall. Third plumber to the rescue to completely re-do…read moreanother plumber's terrible work and he got out there within 2 days. Ken was very responsive to me, communicated with my tile guy, and did great work. Granted, the whole thing made my $100k bathroom gut a $102k bathroom gut but at least it's done now, and quickly. Totally should have just used them from the beginning.

Needed an outdoor spigot fixed along with shut off valve. Ty was professional and completed the…read morework quickly and cleanly! Will call them again when I need more projects completed !

Ty was lovely and fixed our stuck drain very well. He was kind and respectful, jelly to explain…read moreeverything, what my options were and what my options weren't. Did a thorough job. I will be happy to call them back!

Expert level service, quality work, and efficient…read more I had to call for my busted water line and they were right there and available.

Tony did an immaculate job on setting up a new Itility sink in my basement. Arch Plumbing plumbers…read morecleaned up the waste from the installs, amd wipe their feet when walking into your home.

Great service with very short notice. I called early on a Saturday morning (and a holiday weekend)…read moreneeding a broken sump pump replaced for a rental house. Michael Harris (tech #4584) immediately responded and took care of the issue. He not only installed a new sump pump, but proactively suggested that I replace the discharge pipe that was too small for the property. I'm grateful he took care of the problem fast which avoided water damage to the property and my resident's belongings. Michael also had the courtesy to discuss the recommended solutions and financial investment privately with me - out of earshot of my residents. This was much appreciated as most vendors create awkward situations when residents hear/think they are getting something (new carpet, new appliance, etc.) when instead a simple repair is all that is needed. It was nice to collaborate on a solution first, then tell the residents together.

Called at 730 pm for a leaking sink. Urgent as it's coming out of the handle. Was told 815 a tech…read morewould be out. Got a number of texts pushing it back, tech came out at 930. This is not the problem. I can understand this. What I can understand is they sent the wrong tech out or said they were coming for a clog, and the guy that came out was not equipped for that. Super pissed. I pay a premium for the big plumbing companies to get the Xtra service. The call center was only able to give me a nice version of you're effed have a nice day. Frustrated. Specifically told them how urgent it was as I have a child with down syndrome that can mess with the faucet without me knowing and it will flood my bathroom. I want to be clear - this is not the tech's fault. This is a poor service call department.