Called this morning and they were able to fit me in today for a service call. Their technician…read morediagnosed the problem as being a bad circuit breaker and not a furnace issue at all. I appreciated the honesty! He had to leave to get a new circuit breaker and came right back to replace it. I'm happy with the service - prompt and courteous - but I am not thrilled with the high cost. The service call was $89 and a new circuit breaker should cost only $20-$30. I was charged $331.50 total, which I've been told by neighbors is very, very high for such a simple fix...Oh well. At least my furnace turns on now.

We have used Classic Aire for almost nine years and have had service calls and twice-yearly checks…read moreover the years. A new HVAC system was installed in our home in late March this year and everything was done professionally and neatly with no messes left for us to clean up. The system worked great until the incredibly damp and cool spring when the AC was having real trouble dealing with the humidity in the house. But Faszold--and its mother ship, Classic Aire Care--kept sending out a couple of stellar technicians to check and adjust the system until they got it right. And this was warranty work--we did not pay for anything as they tweaked settings and made the system work in our home. Anthony and Steve are true problem solvers as they continued to address individual parts like the thermostat and fans and they finally got it all worked out so that the system is able to keep our house below 50% humidity. It was a frustrating time but the company has been responsive and supportive. Mike Faszold was also amazing and continually answered my calls and texts during both pre-sale and after install time. This company stands behind its installs and comes through on its promise of good customer service. Check around but believe what they tell you.

Tyler did a fall furnace checkup. Two weeks later the humidifier fell off the furnace and broke…read more He tried to deny that he hadn't properly refstened it, but after my in-person visit to the company they agreed to install a new humidifier at no cost. For that reason, I had them do a spring checkup, Emma claimed the heat exchanger was cracked, the fly wheel needed cleaning, and the a/c compressor was "over amping." I had a different, highly reputable company check the furnace and a/c, and they found that none of this was true - neither the furnace nor the a/c had any problems. Also, Emma did not provide a written a written description of her service and recommendations, and they have not provided the promised receipt for the payment of the second inspection. They are either incompetent or dishonest, very possibly both.

I have a 2 yr old HVAC system purchased from Swiss Air. Recently my furnace was not heating…read moreproperly and a severe winter storm was days away. Tyler came out and found no issue with furnace. 2 days later Bill came out and after 3 hours found that the thermostat wasn't communicating fully with furnace. Still no repairs made. Bill returned a day later and moved thermostat to lower level next to furnace in so it worked thru winter storm and gave me a bid of $400 to move thermostat back to original location in family room. After reviewing the path of the wires through the garage, up into a closet, and finally in through the wall, I decided their were too many possible points of failure and decided to leave thermostat in lower level but needed it moved over a foot so as not to impede doors covering HVAC area. Bill said the cost will be the same per company regs and wouldn't re-bid the job even though it was significantly less time and labor than the previous bid. He also needed to reconnect the A/C so I guess I'll find out this summer if that was done properly. I cancelled on the spot and will hire another HVAC company in the future to move the thermostat 12 inches to the left so I can close the closet door and test the A/C. I'm extremely unhappy.

We were in need of service on our thermostat and furnace during the extreme cold weather. Gary at…read moreAutumn Air communicated with us throughout the day letting us know that he would fit us into his schedule after hours. He arrived and got us up and running in a short amount of time. He is knowledgeable, a good communicator and very professional. We would highly recommend Autumn Air for your next job. We can't say enough good about Gary and Autumn Air. We would use Autumn Air again and it certainly deserves a ten-star rating!

Hands down the best service ever. He first tried to trouble shoot my problem over the phone to save…read moreme from having to pay a service fee, but when it became apparent that the issue was more complex, he was at my door in 10 minutes and had the issue fixed and showed me what the problem was so I could understand. Then he gave me lots of tips on AC maintenance and what kind of thermostats are the best for the setup in my house.

I needed help with my hvac and I called wentzville air…read more Kyle showed up on time and found the problem right away and I was back in business with my cool air. If you have a problem with HVAC call wentzville air and you won't go wrong.

From the owner: We are a family and locally owned heating and air conditioning company located in the heart of…read moreWentzville. We can service both residential and commercial customers. Our services include HVAC, heating, and cooling repairs and system replacements. We can perform all of your maintenance, repairs and installations needs. - AC startup - Heat start up - System replacement - Maintenance - Troubleshooting

I decided to repair a 19 year old system that was not performing very well instead of replacing it…read morewith a new system. Absolute Comfort Systems was recommended to us by a family member and we are more than please with the results. It started with a prompt appointment for an inspection. The service person was very knowledgeable and the quote for repair was half of the next competitor. The AC is blowing hard and cold.

Don't bother with calling this company…read more Let me preface by saying that I selected this company specifically because they installed the unit in our newly constructed home. 1. When our unit froze on 6/29, I was able to speak to one of their technicians via phone on 6/30 about the issue. I thanked him for his guidance (he was helpful) - but I also told him that I was interested in setting up a seasonal maintenance/check-up plan immediately. He said that he would have the coordinator get in touch with me later that day... which didn't happen. 2. A few days later, I submitted the form online through their website as a request for service. I never heard back. 3. This Monday (7/10), I called and requested to schedule a maintenance/check appointment. I mentioned I filled out a form online and didn't get a response. The woman on the phone took my contact information, apologized for missing my form request, asked for a preferred date/time for scheduling my service, and said she would call back once she put me on the schedule. She never called back. When I followed up on Wednesday (7/12) to ask if I was ever put on the schedule, she said she must have forgotten to reach back out but did schedule me for the end of the week. Well, it's the end of the week (7/14) and I adjusted my work schedule for this appointment, and shockingly, a technician never showed up at the appointment time. At this point, it's not even worth calling back to figure out what went wrong.

When our regular HVAC company suddenly dropped all of their commercial customers, we called CNO on…read morethe advice of one of our employees. They were super responsive, totally professional, and did an excellent job. And their price is so much more reasonable than the last guy. Highly recommended!!

CNO are the only ppl I trust to service my seasoned HVAC system. Reliable and honest. When I…read morefinally cave and decide to replace her I will go with them over any other service provider.

My fan blower on my A/C died to an Ameren power surge. I called Comfort Works and got Luke who…read moreanswered the phone. I did not have to go through a line of people to get some information. He was kind, informative and promised me an appearance the same afternoon. His technician, Matt arrived on time and found my problem within a few minutes. He did not have the replacement part but assured me that he would order it and possibly put it in the very next day. Today is the very next day and he just completed his job. He left no mess, showed me how to clean my "complicated" filters and went on his way. If you ever have A/C issues... You are foolish not to start with these gentlemen.

From the owner: ComfortWorks Heating and Cooling supplies all of your heating cooling needs, from air conditioner…read moreand furnace repairs, installations, and preventative maintenance, we can handle it. We are your local family owned heating and cooling technicians serving St. Charles and St. Louis counties!

Asked company for an estimate on new HVAC unit and it was absolutely outrageous! Got another quote…read moreand it was half of their quote. If you have an old or older unit, they try to sell you on new unit and dont really do a good job on talking about repair options. They performed maintenance/service job and give me a quote to repair but it was outrageous as well. Had another HVAC come out and give their opinion and they said nothing was wrong with the unit and whatever issues KirbnJays was telling my unit was having was not true. Freon was not leaking and unit was working fine for the age it is.

KirbnJay are an excellent company that takes care of their customers. A family member referred us…read moreto them after a different HVAC company tried to convince us we needed to buy a whole new system. We called KirbnJay for second opinion and they came over right away and fixed the issue no hassle. Their technician Seth was both professional and honest and saved of us thousands of dollars by fixing the issue. I would suggest to anyone to trust KirbnJay with any of their HVAC needs.

As you can see from my previous review, we've always had great experiences with Jake. Every time…read morewe've spoken with him, he's been kind, patient, and thorough in answering all our questions. Jake even took the time to explain different packages. Originally we weren't sure which one to choose but Jake spoke highly of each one not making us feel less then for not choosing the highest or making us feel the lowest package was bad. If you know what I mean. When contractors try to upsell. Jake was thorough with all and the positives of each. There was a misunderstanding with the system we chose since we wanted zoning for specific rooms, but Jake quickly upgraded our equipment at no additional cost. He went above and beyond to resolve all of our concerns and even helped connect us with an additional contractor to address the lack of insulation above our garage. Overall, Jake has consistently provided excellent service and support for our family, our needs and our home.

We bought a home and had air flow issues. Nobody could figure it out. Tristen arrive, within 1 hour…read moreour issue was addressed and resolved this was when we had the real cold problem and woulad have frozen. I would recommend this company all day long. Request Tristen

It's been five months and Frank of FS Plumbing has still not paid for the damaged furnace flu that…read morethat he cut wide open and needed to be replaced and the additional plumbing work for rerouting the drain pipe- a total of over $2000. He is not a licensed plumber.

My main water valve starting leaking so Frank from F.S. Plumbing was quick to respond with a price…read moreand time the next day (was even able to make it out on a Saturday)! Frank stayed in touch to update me for time and ETA of his arrival. He was able to fix our problem and was super knowledgeable about all of our plumbing needs. He was nice enough to take a look at our kitchen faucet that also had a slow leak to help diagnose that problem. Great local small business that works hard to make sure customers are treated right. Highly recommend!