Tyler did a fall furnace checkup. Two weeks later the humidifier fell off the furnace and broke…read more He tried to deny that he hadn't properly refstened it, but after my in-person visit to the company they agreed to install a new humidifier at no cost. For that reason, I had them do a spring checkup, Emma claimed the heat exchanger was cracked, the fly wheel needed cleaning, and the a/c compressor was "over amping." I had a different, highly reputable company check the furnace and a/c, and they found that none of this was true - neither the furnace nor the a/c had any problems. Also, Emma did not provide a written a written description of her service and recommendations, and they have not provided the promised receipt for the payment of the second inspection. They are either incompetent or dishonest, very possibly both.

I have a 2 yr old HVAC system purchased from Swiss Air. Recently my furnace was not heating…read moreproperly and a severe winter storm was days away. Tyler came out and found no issue with furnace. 2 days later Bill came out and after 3 hours found that the thermostat wasn't communicating fully with furnace. Still no repairs made. Bill returned a day later and moved thermostat to lower level next to furnace in so it worked thru winter storm and gave me a bid of $400 to move thermostat back to original location in family room. After reviewing the path of the wires through the garage, up into a closet, and finally in through the wall, I decided their were too many possible points of failure and decided to leave thermostat in lower level but needed it moved over a foot so as not to impede doors covering HVAC area. Bill said the cost will be the same per company regs and wouldn't re-bid the job even though it was significantly less time and labor than the previous bid. He also needed to reconnect the A/C so I guess I'll find out this summer if that was done properly. I cancelled on the spot and will hire another HVAC company in the future to move the thermostat 12 inches to the left so I can close the closet door and test the A/C. I'm extremely unhappy.

our AC stopped working and we wanted to find a local person we trust and gonzalez hvac is it! he…read morecame out quickly and within just a few minutes located the issue and now we're back up in running. incredibly friendly, very good pricing and great value! we will be calling them for any and all HVAC maintenance!

I called this Company about 10 days ago about a New Hvac System (after sending him text messages--…read moreper his voicemail Instructions.) I called again and we spoke. He gave me a ballpark number. (I had attached a few photos) I asked him to email me the quote with the Model Numbers of the equiptment. After 3 days I still did not received a quote. This is a Rental. I offered to arrange for an Inspection of the HVAC System. I sent a couple more text , that went unanswered. I would NOT recommend any contractor that Ignores potential Customers!

Ryan found the issue by trouble shooting the unit and explained in detail what needed to be done to…read moreget my unit up a cooling again. Ryan was very knowledgeable on my unit and even showed me the diagnostic report on my unit. Ryan showed me different options on fixing the unit and explained their company's offer a maintenance program. I like the maintenance program because like many people I get so busy with life things that I do forget to schedule a maintenance appointment. Air alliance team actually send you a text to remind you to schedule your next maintenance appointment. Air Alliance Team was highly recommended by my Co Worker Jake. Who just had a new A/C unit installed in his home less than 3 years ago. I highly recommend Air Alliance Team they offer excellent services and knowledgeable technicians! I was asked if I would put a yard sign up at my house. I said yes I would proudly display Air Alliance Team yard sign Thank you for the great service and experience with your company.

Our normal fall HVAC inspection was easy and thorough. Ryan was a great service technician who knew…read morewhat he was doing. He's extremely polite and very helpful. An ounce of prevention is always better than a pound of cure!

If you want integrity look elsewhere. We called for a replacement of our garbage disposal, they…read moresent a tech who is an apprentice and not licensed to put a disposal in. We paid the $110, for the visit, wasted our time and then they quoted over $700 to replace the disposal. Keep in mind, the customer is a 92 year old. Never seen our Dad more upset and feel taken advantage of. We now have another plumber coming tomorrow for $350 out the door for a new unit installed. The tech, was a really nice kid, and clearly put in a bad spot by his employer. Think twice, is our recommendation.

I had someone from Superior come clean and service my leaky air conditioning. Setting up the…read moreappointment, and the appointment itself, were pretty standard. But apparently after the appointment, the technician took it upon himself to call my landlord and tell him I "definitely 100% knew" about the problem because of some flooring damage outside where the AC unit is. Not only did this seem pretty unprofessional and inappropriate, but it was also DEFINITELY 100% untrue. Personally, I have never made it a point, nor have I ever had any reason, to familiarize myself with the details and intricacies of different types of damage to flooring. It might be DEFINITELY 100% obvious to some people, but to me one faded patch of floor looks like another faded patch of floor. And I can't honestly say that I've ever spent any notable amount of time looking at any specific patch of floor, damaged or otherwise. I wouldn't necessarily say I have BETTER things to do with my time, but I definitely have OTHER things to do with y time. This his has lead to an ongoing issue between me and my landlord that has gotten pretty contentious which, as I'm sure you can imagine, has been DEFINITELY 100% super-de-duper fun and pleasant to deal with. So unfortunately, this pretty much tanked what I would have generally considered an overall positive experience, and I DEFINITELY 100% really did not appreciate it. So my advice if you decide to use this company is to make sure you UNCLICK the "please include an inaccurate psychic and non-consensual mindreading" option when scheduling.

I have been using Welch for approximately 5 years now. I had left my previous company due to…read moremanagement changeover and merging with another company. A neighbor recommended Welsch to me and I could not be more satisfied . I have a big home with 3 air conditioners and 3 furnaces, so I rely on them to keep working. Colin is our service person, and he is "the bomb". He is always on time, extremely good at what he does, very very thorough, and respectful to not only my husband and I, but treats my house respectfully also. I have one unit in the attic, and he never complains about crawling up that ladder in the heat to check it out. My pricing is a bit more due to the number of units I have, but the quality of service and respect is so worth it. The office staff is very organized also, and always kind /nice when scheduling or troubleshooting a problem.

So this is not my usual review but there is NO WAY I can't brag just a bit on this local business…read morethat is just outstanding! I've used Welsch for over a decade and my family used them before that. So my experience runs deep. First thing you should know: their technicians stay. Meaning you benefit from their experience and commitment to Welsch's service standards, which are high. Recently, I had a blower motor go out. Jeremy came out within the hour (after hours), diagnosed the problem and had Scott on the phone to check inventory. It wasn't easy but Scott was on the phone at 8 AM, ready to set up an appointment to install the motor - less than 12 hours later! Incredible. Look, you might find cheaper but you won't find better service, more knowledgable technicians and an overall feeling of "We got you!" like you do with Welsch.

I went through Yelp and Breeze gave me a Quote for a 410A System. The price appears fair, However I…read moredon't want a Quote on "Obsolete Equipment" ! I asked them to requote it with the Newer Refrigerant and they declined and said they were not interested in my business. As a Business Owner , I would never try to guess what people are wiling to Spend for Current "in production" equipment! I would not recommend a business that is not interested in my business!

Unbelievable! Christmas Eve and our furnace goes out! Called Bob! Unable to get out but took the…read moretime (and 3 phone calls later) to walk me thru it! Since the furnace was only 4 yrs old, he directed me to where he thought the problem was. He told me where to look, what to do and what to expect! Ten minutes later.... We have heat! Thank you so much!!!! Great customer service! Highly recommended!! JE

Avoid Scott-Lee Heating Co. I hired them to resolve an HVAC water leak, resulting in two failed…read morerepair attempts, safety liability shifts, and unauthorized charges. First visit ($187): The technician claimed a personal medical issue and required me to provide my own ladder and physically assist in operating his equipment. The leak was not fixed. Second visit (Promised by their office as a $O warranty call): The technician applied a cosmetic putty patch ("thumb gum") to the exterior cabinet rather than performing a mechanical repair. He then completed unauthorized maintenance and added a $385 plan renewal charge on-site. The Service Manager refused a refund. I filed formal disputes for both charges with my credit card company, which returned my money in full after reviewing the voicemail and email evidence. Substandard trade work and incorrect billing.

I've had some bad experiences with other companies (charging exorbitant amounts compared to other…read morecompanies, saying they completed work they didn't perform, etc.). That's not the case with Scott Lee. Their rates were very reasonable and they did an absolutely stellar job. (One visit was for the furnace service, another was for an a/c coil replacement.)

Had an urgent pipeline to take care of. Got a quick quote with just sending out some photos of the…read morepipe. Other plumbers asked to schedule a visit to view the issue and with a fee. Issue was handled the same day with a very reasonable cost.

They finished our water heater COULD NOT be more pleased!…read more From helping us set up spire, to open communication, perfect clean up and so friendly!