I have to give myself 1 star for falling for this scam. Darn it. They told me they wouldn't even have contacted me if they didn't already have customers that wanted to buy my boat..."why would they waste their time?" the rude sales lady said. Stay very far away. Recommendation is to do a good job on Craigslist and post a well written ad with appropriate images required for the vehicle. Repost the ad once a week and you will sell in reasonable time. If you don't sell for 30days, start lowering the price. Make sure start of using the $XX99 rule. They don't have the buyers they tell you they do. Simple as that. Just browse their website. You would never find that stuff if you didn't get contacted by them. read more

This company is an F- Once Driven contacted us to sell our scooter in Nov 2014 stating they had "buyers lined up". It's almost February and we still have yet to receive even 1 call from from their efforts! They're eager to take your money, but then go MIA when they get your money. My rep Jennifer Williams is constantly dodging my calls and is completely unresponsive. I called on the 45th day to get my refund for their ineffective marketing and they said the scooter would have had to been sold (by other means) in order to get it. If you have posted your vehicle on craigslist to sell, beware if you should ever get a call from @OnceDriven wanting your money! They are a completely unprofessional, unresponsive, unmotivated and unsatisfactory! read more

So rude! They keep calling me and when I am politely declining them after the 4th call "Laura" says in a snooty voice "Well, we'll just have to find the buyers a new Rubicon". I never called them, they did nothing but market to me. How rude. read more

Do not use them. They do no follow the law (Do not call list, Craigslist do not contact option). If you can't trust them to obey the law, why would you EVER use them? read more

I got a call from this company but they're now calling themselves "Automotive Metrics" and using the same shpeel. I guess they saw all the bad reviews and decided to rebrand...regardless, avoid this company whether they're name is "Once Driven" or "Automotive Metrics". Total scammers. That's Automotive-Metrics.com this the scam site. read more

I'm giving OnceDriven a 3-star review, even though I didn't use their service. Here's why: I was contacted by Payton from OnceDriven yesterday; he left a voicemail. When called back and talked to someone, I asked where they had seen my ad, they told me they weren't told where the ad came from. I let them talk me in to spending $289 for their services. I was told up front that if I sold the car myself within 45 days, I would be refunded, minus a $29 "processing fee," so $260. There was, however, no guarantee that they would actually sell my car. Later that evening, when I was thinking about it, I realized they had lied to me: The person said they didn't know where OnceDriven had found my ad, but I know where they got it: Craigslist. I have my car advertised both on Craigslist and the Auto Trader, but for different prices. The price OnceDriven told me they saw was the Craigslist price. So maybe the person I talked to didn't know, but the company itself did. That's just not right. I then did some Googling, and found all of these other Yelp reviews that basically said the same thing: OnceDriven had contacted them despite being on the Do Not Call list (which I'm also on), and despite choosing the Craigslist option to not be contacted by outside parties. The reviews called it a scam and cited shady business practices. I was pretty upset at that point, and was worried that I had just lost $289. This morning, I called to talk to my account rep, Sherry, but I couldn't reach her. I then talked to someone else named Jen, and found out Sherry was out today. I told Jen that I wanted to cancel the service. When she asked why, I was very calm and explained the situation to her. I was perfectly honest, but also perfectly nice. I told her about how I didn't like the fact that they had lied to me about not knowing where the ad came from, and also that they had called me despite the Craigslist option and being on the Do Not Call list, and that I didn't want to do business with a company who followed questionable practices. Jen said the manager would be in at noon EDT (9 AM my time; I had called at 8:35 AM), and she would have him confirm that I would be refunded my $289. At about 10:45 AM, I got a call from Jen confirming that my refund was being processed (I also got an e-mail stating the same). The fact that they did not argue with me, or make excuses, or try to get me to change my mind is why I am giving them 3 stars. Although I would not recommend this service to anyone, I can at least happily report that they have good customer service. I was refunded with basically no questions asked. read more

they are a scam!! DO NOT GIVE THEM YOUR MONEY!! I made the mistake of not checking reviews (my fault) thinking they would help me sell my car, they did nothing. I sold my car before the time was up and submitted for my refund, was told I was approved and that I would receive my refund within 7-10 business days, its been SIX MONTHS and they dodge my calls, I've sent at least 30 emails and they give me some bullshit about how I'm "in line" to receive my refund, nobody gives me a straight answer and they have not sent my money back. They are thieves, I repeat DO NOT sign up with them!! Still waiting.. read more

It is a total scam. unfortunately i didn't do my research on this company as they sounded so nice, but dont get on their hook. they basically steeling money from you. read more

I got calls and voice mails 3 days straight. I called them back and they asked for pre-payment. I said I'll call back later. Thanks for your reviews, Yelpers! Saved me from the scam. read more

They stole my money, they never credit back my money like they said if you sell your car within 30 days before us... This is BS

Let me start off by saying that I've never posted a 1 star review before now, and I'm upset that I'm even here writing this. I listed a vehicle for sale on craigslist, which sold within 6 hours. I put SOLD in the tag line and deleted the ad, knowing it takes a little while for the ads to completely remove from craigslist. I also specifically mentioned I did NOT want to be contacted by third party companies or dealers, yet guess who contacted me repeatedly? They use a craigslist scraping tool and robo-dialer that doesn't allow you to pick up in time, instead it leaves a seemingly genuine voicemail pitching their scam of a service and to call back. I just received another robo call about 10 minutes ago, and that's what prompted this review. Obviously if they had actually read the ad, they would know not to call me, but their scraping tool isn't able to do that. And it keeps calling! I let the first couple go, but now I'm angry. Thanks for forcing me to give out my first 1 star review... read more

They keep calling me even after I've asked repeatedly to stop. I would never do business with inconsiderate people. read more

I have not received one buyers call from them & it has been over 2 months. Wasted money. Better Business Bureau need to know about them. RIP OFF!!!!!!! read more

I sold my car in May 2018. Did not receive the refund promised. Over $200. Crooks. Don't go with them. It is now March 2019. Very dishonest.

Do not use this website for any selling purchases, they are not legitimate whatsoever. I sold my vehicle myself before the 45 day grace period was up and it's been over 2 months and they have yet to refund me the $189. They keep ignoring my voicemails and never calling me back. They have great communication if you owe them money, but if they owe you money literally forget about it because they will not pay you back. read more

OnceDriven is now Automotive Metrics. I just started a review for them under this new name. Pls review them again on this new name so other people like me can get the heads up and not get cheated like me and others. Nothing comes up under the new name and thats how I got sucked into it. OnceDrive is NOW Automotive Metrics This business is cheating clients, not refunding money and is a scam. read more

This outfit continues to robo-dial my cell phone when I never gave them permission to do so. When I call and asked them to kindly take me off their list, I was hung up on by a very rude customer service representative. I'm a small business owner myself, and I would never treat people this way. I would encourage everyone out there not to use their services. read more

ABSOLUTELY as SCAM These people are crooks! IF ti ws possible to give them a minus rating I would. about 60 days ago they my money ($289.00) to list and help me sell my Ducati. ** I was promised it would sell within 45 days or they would refund my money.. I dealt with a lady named Sherri (ext 123) I never received even ONE call from anyone from their advertisements (i fhtey even ran them in the first place) 60 days later I sell the bike myself and call to get my money back (as they advertised) Then I am told that if I didn't sell the bike within 45 days the money is NOT REFUNDABLE! This was never explained to me by Sherri. If anyone want to email me my email is Kneeslider10@gmail.com I will tell you all about them I am filing with Trade commission also. Mark read more

I posted my car for sale on Craigslist and received a call from Peyton 3 times! I called to inquire about their services and it sounded really good. They said there are already buyers interested in my car at that price point. I was about to give them a shot. But upon further research and reading their reviews on Yelp, I'm glad I did not go with them. Thank you Yelp community for your feedback!! read more

I enlisted the help of this company in order to sell my car. Since I ended up selling it within days on my own, they promised me a refund, which is their company policy. It's been more than 6 months and I still don't have my refund, nor have they called me to tell me what's going on with the refund. When I called again, Shelley, my supposed customer rep, who has a big attitude and never picks up her phone, told me to do a chargeback and that's the only way they are able to get their customer's money back to them as they are not able to process refunds. A company that cannot process a refund because it isn't able to, nor follows up with the customer on status updates, is not a company that should be in business. STAY AWAY. read more

nce driven are the worse, I sold my jeep on my own before the 30 days, and they refused to give me my money back as there guarantee commitment. They lied, they give you the run around and tell you everything you wanna hear so they can take your 260 dollars! I had to call my credit card on this fraudulent company! Dont waiste your time or money, you can do it your self by posting it on fb and the media! read more

Good ol' Payton called me too - lucky or not, I got to speak with a lovely lady when I called back, who assured me that this company was not a scam. When I told her about the one-star reviews on Yelp she said they were all fake and directed me to go to THEIR website (where, shockingly, all the reviews are 4+ stars: http://www.oncedriven.com/reviews/). This is comical. When she assured me that they have buyers already waiting (my car has been listed for less than 24 hours), "cash in hand," I said, "Great! Well then, sell my car in a timely manner and I'll be happy to pay you $200 out of my own pocket!" She had some canned response about how they don't do that. No kidding? It's because you're a scam. STAY AWAY. read more

Scam artist, called over 6 Times to get my money back because not a single hit to sell my bike, 45 days or you money back expired and got nothing. Save your money and don't use these crooks read more

They are BY far the WORST company I've ever dealt with. They state that if you sell your car in the 45 day time period that you'll get a full refund. It has been 4 months since I've sold my car ( and yes, it was well with in the 45 day time limit ) and I haven't received my money back. Only excuses as to why it's still "delayed". Stay far away from this company. Their nothing but crooks. read more

Called me even when I specifically asked not to be marketed to. Called 3 times AFTER my listing was removed as I sold my car on my own. Very shady business practices. Will be reporting to the FCC. read more

Payton, enough with this scam. You've got great phone skills though, let me hire you for my legitimate business! You would do great!

Set up part was fine. I think I got one fake inquiry and never got any other leads. Trust me. Stick with Craigslist. I barely sold in time to get my money back. read more

You think after 3 voicemails they would get the point that I didn't want there service, WRONG! Continued to harass me even though I never once reached out to them. Stay in your lane OnceDriven and stop harassing people that don't even reach out to you, pathetic! read more

If I could give a zero I would! A total scam . Sherry was super nice and helpful to sell my car but when I sold it myself and submitted all the paperwork for my refund I get nothing.... in almost 2 Months I've r can't even two emails a month apart saying "your refund was approved. If you don't receive it it in 10-14 days let me know and I will resubmit ". DO NOT USE - A Total SCAM!! read more

Got a voicemail from "Payton". Seeing what many have posted on Yelp, I called back to ask why they were calling me (since my Craig's List ad indicates NO OUTSIDE SOLICITATION. and I'm also on the Do Not Call list). After an hour on hold (multi-tasking)..."you're the third in line, second in line, first in line, first on", no one answered. Not the kind of outfit I'm interested in trusting with my business! Definitely not reliable. Possibly a scam. read more

They kept calling me so I blocked their number and they proceeded to call me on private. I wish I could rate them lower than 1 star. Very unprofessional and slimy. Hopefully they will go out of business and stop harassing people. read more

scam! I, luckily, did my homework before I signed up for this 'guaranteed' service. I called them and confronted Jenine on the reviews of this being a scam and she hung up the phone on me. Avoid this company like the plague it is. read more

If I could pick 0 stars I would. I have not used oncedriven and I will not use OnceDriven because when I told the sales person that I did not need their services that I already had my car sold, he continued to call me. Then when I did call back I was on hold for over 7 minutes just to tell them to stop calling. read more

Yep, ONE STAR. My story matches all the reviews below regarding them making contact even when the CraigsList ad explicitly says 'Do Not.' My story varies only slightly because I didn't spend the money -- Thanks to all of the other reviewers I sidestepped this small loss. read more

Total scam of a business. They did not provide any help selling my vehicle and just took my money. I sold my car on my own within the 45 day limit, but because I didn't REPORT the sale within 45 days, I am not able to get my refund. I wish I had checked Yelp and other 3rd party sites for reviews before I threw my money away. read more

I have been waiting for almost 10 months for my refund. They site "administrative problems" as the reason why I have been waiting since last MARCH for my refund. OnceDriven.com is a TOTAL SCAM Do NOT waste your money read more

I am really GLAD I read the reviews before moving forward, I was ready to give these guys a shot, and came here just to double check. Sounds like ol' Payton get's around more than a $2.00 wh*** in Vegas...THANKS YELPERS FOR THE MONEY SAVING INFO!!!!!! read more

This is purely a scam company. I gave them my card details (which was very idiotic of me cause I didn't look them up first) and they took $189 from my card for the service charge to sell my car. They told me they would sell my car immediately (probably less than a month), but once they took my money, they never contacted me about buyers at all. They took my money and lied to my face about their service. They gave me false information AND they took my $189. When I tried calling the company, this Rachael girl was being very rude and she was not helping at all. Don't trust this company at all. I've reported them already. Full of demonic people. read more

Absolutely rude. Spoke with Tracy who made negative comments and profanity. Worst company ever total scam.

Is there a way to give 0 stars? I had a craigslist ad up and checked the box that said "do not contact me about services" and yet he still thinks it is OK to do so. This Payton guy has called my number 8 times over the past week to use their services to sell my car. Take a hint. Don't need your help. read more