1. On Time Plumbing

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On Time Plumbing

4.7 (190 reviews)
Closed • 8:00 am - 6:00 pm

Get pricing & availability

Response time

4 days

Response rate

35%

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Reviews With Photos

Lin T.

I am not talking about their service. They did not show up for this appointment on Saturday. I called them but no body answered the phone. I left the voice message. Well, I was thinking it was weekend so they may get back to me on the next working day. On Monday, there is no call to explain what happened.

Tony P.

Bought an "all-in-one" ventless washer/dryer as a drop-in kitchen replacement for a dishwasher. I ordered it from Home Depot and paid for installation but their contractor, Temco Logistics, couldn't do it. I called On Time Plumbing and the next morning, Isidoro swung by, took a quick look, gave me an estimate, came back in the afternoon with the correct fittings/adapters/splitters to hook up under the kitchen sink and knocked it all out in around an hour. Wore a mask, booties for working in the house, totally professional, courteous, and fast work. I couldn't be more pleased! Will definitely call them again next time I need any plumbing help. Thanks!

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9 years ago

Great work, reasonable price. Especially when I had a bursted pipe. They didn't try and over charge because I had a major need.

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8 years ago

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7 years ago

Fast, courteous, and knowledgeable...Isidor took care of us and got us back in business!

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8 years ago

Fixed the problem quickly and courteously! Recommend!

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9 years ago

Eddie was outstanding! He arrived on time and showed true skills in all the work he completed! Highly recommend.

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9 years ago

Eddy was professional and efficient. He fixed my sink quickly and was a pleasure to work with.

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Business owner information

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Isidoro A.

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Page 3 of 5

Ask the Community - On Time Plumbing

Review Highlights - On Time Plumbing

“Luis was fast, efficient and courteous in replacing our frozen water valves under the bathroom sink.”

Mentioned in 18 reviews

Read more highlights

Bay Area Water Heaters - Perfectly installed commercial water heater.

Bay Area Water Heaters

(624 reviews)

We used this company in July of 2026 and they were great. We had been smelling a slight gas smell…read morein our garage for a number of months. The smell was not consistent. It only occurred when the weather was hot. Basically, only summer afternoons. We had PG&E come out repeatedly and they could not find the source. We spoke with plumbers and other heater repair companies. All of them told us that it was not our heater; that we were wrong about the inconsistency of the smell. That gas leaks are only consistent and would not happen only when it was hot. We were told that we must be wrong. We felt like we were going crazy. Until we called Bay Area Water Heaters and Dave came out (with a whole crew). He took the time to inspect our heater and said yes, this slight gas smell on hot days is something he had heard of. It was likely due to an old valve within the control panel. He walked us through our options but ultimately suggested replacing the entire heater. His team was able to do the job right then and there and at a reasonable rate. It was completed within the hour. And sure enough, no more gas smell in our garage. Dave and his team were amazing and incredibly professional. We will be using this company again.

The owner, Chris, showed a complete inability to control his emotions and yelled at me over the…read morephone during a routine customer service call. I had scheduled a service appointment and needed to cancel. I understand that cancellations impact a schedule, so I remained completely calm and polite throughout the conversation and paid their full cancellation fee immediately without hesitation or dispute. Despite complying with their policy right away, the owner became hostile. He lost his temper, raised his voice, and berated me for how much the cancellation hurt his business. A cancellation fee is meant to cover lost time--it is not a license to yell at and lecture paying customers who are speaking respectfully. Handling ordinary business interactions with this level of aggression and emotional volatility is completely unacceptable. I would strongly advise against dealing with an owner who treats customers this way.

Payless Water Heaters - New Bradford White 50 Gallon Water Heater.

Payless Water Heaters

(902 reviews)

We just had a water Heater replacement. This is the second time we've used this company…read more Just like the first time they are professionals. Courteous, on time and knowledgeable. We highly recommend.

Customer Service: 5-Stars Inspection and Knowledge: 5-Stars…read moreProfessionalism and Punctuality: 5 Stars Overall Rating: 5-Stars Payless Water Heaters & Plumbing provided stellar service and replacement of our 16 year-old water heater. We needed an urgent replacement of our gas water heater as we are expecting and hosting guests and needed hot water immediately. I called their customer service line to schedule an appointment and they were able to solve our problem right away. I called yesterday afternoon and Jessica was able to schedule an appointment for service first thing in the morning the next day. Luis B. arrived on time, was extremely professional and knowledgeable, and was able to diagnose the issue right away. After identifying the problem, I let him know we needed hot water as soon as possible for our guests we are hosting. He acknowledged my situation and confidently assured me that hot water would be restored. Luis B. walked me through the problem, provided solutions with great knowledge, and shared several options for replacement of the water heater. He gave me choices on how to move forward and was able to answer any questions I had about the packages they offer. Once I made my decision, he quickly went to work to replace our old unit. He was extremely professional, performed clean and precise work, was communicative throughout the whole process, and was very fast to solve our problem. Luis B. was in and out and completed the job within an hour and a half. Overall, from initial phone call to final completion of the water heater replacement, the service was amazing. The whole experience was professional, understanding, effortless, and true to expectations by completing the job within 18 hours of calling them. They provided an outstanding experience and service at a fair price and I would highly recommend Payless Water Heaters to everyone. See the work for yourself in the pictures. Thank you to Luis B. and the Payless Water Heaters team! JP

#1 Honest Plumber - Before

#1 Honest Plumber

(333 reviews)

Highly recommended!…read more My wife am I own an aging 1 bed/1 bath condo in Sunnyvale. I've been shopping around for months for a reasonable, honest and preferably independent plumbing service to replace the old degraded water supply line shutoff valves under our kitchen and bathroom sinks. Three never got back to me after initial contact and discussions. One seemed overpriced. Eddie / #1 Honest Plumber, on the other hand, was very responsive, honest, reasonably priced and pleasant to work with. I will definitely be contacting them again for any future plumbing concerns.

Folks, this company and its personnel embody a business model that I wish everyone would adhere to…read more Eddie, who answered my initial call, was ingenuous and engaging, and made me feel very comfortable after making a call for which I was very reluctant initially, because I was petrified that I'd be charged an exorbitant amount of money for hiring a professional to clear out my hopelessly clogged kitchen drain. It was a genuine pleasure to speak with such a down-to-earth person, and I was quoted a fair price OVER THE PHONE. The technician (Jorge) that came to my house to do the job was equally down to earth, as well as being patient in explaining exactly what the issue was and very competently finished the job in less than a half hour. These folks earned my trust and I'll be a lifelong customer. If every business in the world was run this way, the world would be a much better place. I very, very highly recommend them. Eleven stars...

Patterson Plumbing and Drain - Ivan Patterson

Patterson Plumbing and Drain

(311 reviews)

I'm buying my first house, and the inspection came back with a 14-year-old water heater and some…read morestaining on the wall underneath it. I sent Ivan a video, honestly expecting a quote and a pitch. He called me instead. He walked me through the whole video -- what I was looking at, how you tell ordinary staining apart from actual growth, what the age of the unit was telling us. Nobody else had bothered to explain any of it to me, including the people trying to charge me for it. Then he said the thing that made me trust him. If he swapped the heater out before the staining underneath got dealt with, I'd just be paying to have the same job done twice. He'd rather I handle that part first and bring him back after -- which meant less money for him today. He was also straight about which pieces weren't his trade instead of pretending he could cover everything. I'm new at all of this and completely clueless. I'm not handy, I ask a hundred questions, and I know how easy I'd be to take advantage of. Ivan was patient with every single one of them and sat there thinking through options with me that would've made him nothing. It's hard to find someone this genuine and this patient these days, and harder still in the trades. Someone who'll actively talk you out of spending money with him is rarer than that. If you're a first-time homeowner and nervous about getting taken for a ride, call Ivan. He's my plumber from here on.

Very pleased with Patterson Plumbing. I called Ivan and described the problem (hall shower not…read moreproperly mixing the cold and hot water temperature). He asked me questions, set up an appointment within 2 days, and asked for a photo of my shower trim. Ivan showed up on time, had the part he needed, and was in and out within an hour. Professional, experienced, and efficient. The price seemed fair. We haven't needed a plumber much, but as our house ages, I'm glad that we now know an experienced plumber we can trust.

On Time Plumbing - plumbing - Updated November 2026

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