Needed warranty repair on a system they installed. They had someone come out then forgot about me…read morefor a year. When they sent someone new out they told me I needed a new compressor but couldn't get the warranty unit. More than happy to sell me a new compressor for $5,000. When I said no, they decided they could repair the old unit. One year later (and $1,700) they "fixed" it. Except they didn't. Stopped working a week later. Went to another vendor and got a great replacement system.

This business is absolutely fantastic! When we call they respond in a very timely manner. We called…read moreas our carbon monoxide detector kept going off. They came out and took the time to find the problem which was our water heater, it had nothing to do with furnace. They advised what we should do and kept in touch while we dealt with getting that replaced, which was a horrible experience. From the person that answers the phone, to the techs, to the manager, they are a top notch company!

Excellent customer service by phone and in person. When in need of assistance I am very glad I know…read morewhere to get quick and thorough help.

Installed a Carrier mini split 3 zones ... Not the cheapest Not the most expensive ... But Great…read morecustomer service an Extremely professional ... certainly refreshing to have a company and everyone who works with them treating the customer like they matter ... Highly recommend ! Left everything clean and have great great guys installing ... Thank You ! All the Best to the Best guys !!

Excellent, prompt, efficient and friendly service. The Dad provided excellent services for my gas…read morefurnace years ago. He figured out what the problem was when others could not. He checked for recalls on his own and got it covered. This time the son came out and gave me a reasonable estimate on a mini-split. The appointment was made, the technicians came out and installed it without a hitch. The son even came out to make sure everything went well. The office people people were friendly and accommodating. Thanks to all of you.

This was my personal experience. We chose Stephens heating because of it's high ratings. We…read moreinstalled 4 units in June 2022 at the cost of 10k and almost immediately the 3 out of 4 rattle when turned on. We contacted them right away and the person on the phone was friendly enough, but they are incredibly slow as it's over a year and multiple visits before we went to a different company to get it fixed.

Sent a technician out who was in my home for 15 minutes only to tell me my shower door was leaking…read moreand that they don't replace shower doors before leaving. They completed no repairs and performed no diagnostic services. I already knew the shower door was leaking! I just received an invoice for 180$ dollars for a "minimum fee" that was never disclosed beforehand. I didn't sign anything before or after the tech was in my home. This business is predatory and scammy.

We used RG Smith's plumbing service to update our primary bathroom. I had excellent communication…read morewith Gale in the main office and was easily able to schedule the service. The quality of work was great, and they were able to troubleshoot some issues to my satisfaction. I would use them again.

Highly recommend Hendrix, Sean there rep. is fantastic, honest and thoughtful and James our service…read moretech was great to! very accommodating and quality work. Don't give it a second thought use them and be happy. Scott C. Newport, Oregon

Hendrix heating is terrible! Do not work with them if you…read morecomplain or give a bad review they will not honor their warrant! save yourself the trouble and hire someone else

They put in an under sized furnace/ heat pump for our house and it blew cold air with the heat on…read more Didn't replace it and when I had another company replace it they came out and wanted to know what happened to the one they put in ;( The service was poor and had a terrible experience

Contacted this business as we finally decided to do something about our inefficient a/c that was…read morepurchased with our home seven years ago. This company comes highly recommended by a close friend, and for good reason. From the time we made our first phone call to the business through the installation of our new ductless heat pump unit, we have had an excellent experience. The best part- when the project was finished, it was difficult to tell that the work crew had been at our home. They came in, installed the unit and left the house the way they found it- clean. The installation was seamless, and we have a great addition to our home's comfort and value. Highly recommend.

Awesome air came and inspected my existing mystery unit and made every attempt to diagnose and…read morerepair it. When that was not possible I got a quote on a new unit installed at a very reasonable cost and even better, same day installation! The new unit was installed with a nicer pad, it's quiet, it works the space I have very efficiently, and the work looks SO MUCH BETTER than what was previously installed. I am very happy with Awesome Air and look forward to them taking care of my maintenance on the new unit.

Awesome air was truly awesome. I had a competitor out three times for an issue. Within an hour he…read morefigured out the root of the problem . He showed me a picture (it was visible) and resolved it so it wouldn't continue to occur and blow a fuse. I would definitely use this company again.

Albins came out twice to work on an issue with our Navien on demand gas. Cost $500 and did not fix…read morethe problem. When we called for more help we're told they did not have expertise in Navien hot water heaters and we needed to get someone else. I think they should have been upfront and told us that in the beginning and saved us $500.

They responded same day when we had a water heater go out. Helped us quickly and competently in our…read moretime of need.