I have used Advantage for over ten years for the maintenance of my electric furnace…read more They are always prompt and efficient during their appointments, and the office always friendly and helpful. My furnace motor failed this winter, and Bobby let me know exactly what was going on. Later, Brandon was kind enough to meet and carefully go over my options. I felt like I was getting enough information to make an informed decision, and did not feel pressured in any way. While I was waiting for a part to come in, and my furnace wasn't operational, the office called and offered space heaters. I thought this was a thoughtful touch. I feel like this company's culture of upfront and honest communication along with a courteous and respectful service ethos makes it a great place to do business with.

This company does not work weekends. Does not honor 24 hour…read moreservice, even if your a VIP customer. Our AC unit, they installed 1-2 years ago, quit working on a 95 degree Saturday. Hot Day. The company told us we had to wait until Monday for an employee to call us to schedule an appointment. Not send a tech, but schedul a tech.

Showed up on time. He was very knowledgeable. Did great work. Will use him again…read more k. h.

A visit to provide a quote was scheduled, but no one showed up and there was no phone call to…read moreprovide an explanation or to reschedule. Called Hayek, and they said they had not confirmed the appointment, so the miscommunication was not their fault. They have tried to be quite helpful.

Hendrix heating is terrible! Do not work with them if you…read morecomplain or give a bad review they will not honor their warrant! save yourself the trouble and hire someone else

They don't need business, apparently. Extremely rude staff…read more Family has patronized Hendrix Heating before, but when I was asked to call this company to investigate the process of installing a ductless HVAC with heatpump, this company showed its true nature: petty and vindictive. I called first thing in the morning, right as they opened, excited to start the process of updating the property (currently has no AC and only a wood stove for heat). I explained who I was, why I was calling, and what my family wanted. I explained that I was not the owner, but I'd been asked to gather information from a local installer on their behalf, and that they would be available to approve any visit for estimation. I left a callback and waited more than an hour before checking with them, again. The scheduler not only refused to answer even general questions about their services, but told me the reason she had not called me back was that she was going through messages from the weekend. I said "oh, that's fine, can you call me when you get to my name on the list?" She said "no, I won't be calling you" and ended the call. I called back and spoke with another woman and expressed "frustration" over this. I told her we absolutely understood that the property owner needs to authorize an estimation visit, but stressed that I was simply tasked, at this stage, with gathering info and recommending a vendor for the service. I asked this second rep if the company has too much business and does not see value in answering prospective customers' general inquiries, and she said "no, we definitely do have time to answer questions". I thanked her and asked that the scheduler call me back. She said she would. The call ended. No call came, and our family contacted Hendrix again only to be refused any level of service (despite, again, having spent multiple thousands of dollars with this company in the recent past), due to me being "rude" on the phone. Our family simply called a competitor -- and I urge anyone reading this to call another company. This company does not know what to do with direct prospective customer feedback that is offered without rudeness, colorful language, or raised voice. I would much rather provide this kind of feedback directly to a company and keep it out of the public sphere, but at this stage, since this company is not professional enough to handle one on one communication, I am putting this out to warn others.

Excellent, prompt, efficient and friendly service. The Dad provided excellent services for my gas…read morefurnace years ago. He figured out what the problem was when others could not. He checked for recalls on his own and got it covered. This time the son came out and gave me a reasonable estimate on a mini-split. The appointment was made, the technicians came out and installed it without a hitch. The son even came out to make sure everything went well. The office people people were friendly and accommodating. Thanks to all of you.

This was my personal experience. We chose Stephens heating because of it's high ratings. We…read moreinstalled 4 units in June 2022 at the cost of 10k and almost immediately the 3 out of 4 rattle when turned on. We contacted them right away and the person on the phone was friendly enough, but they are incredibly slow as it's over a year and multiple visits before we went to a different company to get it fixed.

A few weeks ago we had Ryan from Air Stars out to perform an annual service on our HVAC. He…read morediscovered that our unit was icing up (we already knew it was on its last leg) and we decided to bite the bullet and replace it. They didn't charge for the service call and had an estimator, Omar, out here the same day. He laid out all the options and we chose our new HVAC. They scheduled our install for the following week, which is unheard of in this post-pandemic world. Randolph and Bryan showed up on time and were quick in their work. They completed the install and clean up by early afternoon and took measurements for a new custom door to cover the HVAC system. Today Andrey came to install the custom door. He was also quick, efficient, knowledgeable and friendly. In fact, everyone involved from start to finish was top notch. The entire process only took three weeks, as compared to five months to replace a broken garage door in 2021 and a year to replace our kitchen in 2022. We already trusted Air Stars because we had them install Mitsubishi ductless units 18 months ago in our granny unit (to replace baseboard and wall heaters and to add A/C). We are very pleased with Air Stars and would recommend them.

I spoke with Omar about a year ago and had them service my unit. At the time I was selling my home…read moreand downsizing so cost was a huge factor for me. Their prices were very reasonable and the service was prompt and professional. The sales process felt a little drawn out, and I was not interested in spending more than necessary. Over all I would definitely recommend them.

As a retired contractor I've used Judson's for over 30 years and had nothing but good results. I…read morewould give them 6 stars!

This company does not know how to install water heaters properly! They did not tighten the gas…read moreline and I have a major gas leak! This has been going on for a year and we didn't know until my house was inspected! This explains my sons mystery headaches and stomach aches he's had for months now! BEWARE!

Pace repaired out mini split that was short cycling and not working very well, they were very…read moreprofessional and friendly. Our heating system works like new now just in time for the coming cold weather. They were easy to work with, and treated us fairly and were very respectful. We would recommend Pace to anyone needing a heating system repaired, and would use them again if we ever need repairs in the future.

Pace installed an air conditioning unit this past summer. They were easy to work with and…read moreprofessional in every respect. They sell a great product and have a top notch crew. We would recommend them highly.