Our 20 year old air conditioner died recently and Pace could not have been more helpful or pleasant during this difficult time. My husband has bad asthma and was sick that week and they went to considerable trouble on their part to get us cool air again. We want to thank John and Joel who came out one evening to give us a proposal for a new unit and to check everything to be sure they had what they needed to expidite the installation. Cody and Kent came out the next day to start the installation and Mary kept us informed and calmed all along the way. A special huge thank you to Goeff who worked 10 hours on Saturday getting everything installed and working and even kept his sense of humor along the way. We've always appreciated Pace's service but this time was extra special. Thank you Lori & Dick H read more

I had great help from Pace Heating and Air in December. The week before Christmas our furnace was flooded when the sump pump stopped working suddenly. It was during a rainy stretch and the furnace motor was damaged which also affected the computer board in the system. This happened on Monday. Because we had no heat whatsoever, they made it a priority to get a new furnace installed as quickly as possible. The furnace is in our crawl space and is accessed through a hole in the floor through a closet--very confined and difficult. They worked in teams to design and build the system to best work in our home. They were courteous and easy to work with. Our new furnace was up and running Friday afternoon. It works great! Thank-you! read more

This company has done a lot of work for me over the years. I have had complicated commercial equipment moved, new systems installed, and others bad work repaired. In each instance the quality of the work was excellent. The new system in my home would be good to use as an example. They changed the size of our furnace based on discussions of our experiences with a furnace that was too large. The new system was so much more efficient that we turned the heat up and still reduced our bill by 30%! The set up is much easier to replace the filters too. I am happy they are around to solve the heating problems I have around town. Thanks Pace! read more

We have owned our HVAC system for many years. Recently it had some issues called "loading out". We contacted the people who installed it (It wasn't Pace). They proceeded to run us around in circles, charged us a lot, and they could not fix it! We contacted "Pace", they investigated the problem, identified it and FIXED it! They did not give up on us. They even stayed and worked in the dark until it was restored....... My wife and I would HIGHLY RECOMMEND Pace and give them 10 stars if it were possible! Thank You! Chris & Kathy W. read more

Pace has done great work for my workplace, SouthSide Youth Outreach, year after year! I've always had a great experience with the office, they've been willing to work with our schedule, and the work has always been done well. We have a yearly service contract with them & they've come out numerous times to help us with simple repairs on our system or even replace busted thermostats (we had some trouble with kids breaking one in particular). Great service & quality, my recommendation for anyone in need of HVAC services. read more

It was mid-December, below freezing, with snow and ice on the road up to my step-mom's home. She was in hospice care and house bound. Then her furnace failed. I called Pace and explained the situation and they sent someone out to diagnose the problem. The next day they installed a new furnace. John, the owner, facilitated the installation. It took an hour and a half to get their truck up the last 150 feet of the road to the driveway which they did with no complaining. Thank you Pace. read more

I am shocked at the one other review on this site. I've been getting service on my A/C and heating from Jim Bush for 16 years. He was originally with Servco, but is now with Pace. Because of his thoroughness, knowledge, and competence I moved to Pace when he did. I have found him to be honest and ethical. I cannot comment on others at the company because I insist that Jim does all of our servicing. I recommend him highly and without reservation. read more

Geoff Drake came to my house after hours this last Saturday Evening. He identified the problem fairly quickly with my Air Conditioner and installed a new Carrier thermostat. Even though there were a few bumps along the way with the technology Geoff worked through the whole process and really persevered. Now with my new app on my phone I can adjust the temperature with just a touch on the phone. Great work Geoff! read more

Pace (aka Loren's) Heating & Air were able to repair our air conditioning within 2 hours of calling. A/C went out the first day of high 90's. Wow!!! I'm a Real Estate Agent in Salem area and have never had any contractor be able to respond so quickly. David Rowley & his side kick (no name provided), were courteous, friendly and did not waste anyones time. Got the job done in 30 minutes. Highly recommend. read more

10/2/17 Today Jim Bush came to service my furnace for the winter. Jim has been doing this for me the past 5 yrs. He does a through great job. Jim is friendly, funny and just an all around nice guy. The waiting time from when I called to when He came out was very short and the time frame that I was told he would be here was right on spot. Great service. Thank you Jim and Pace. Mary Long read more

Had to bite the bullet, furnace went down on weekend, so it was a speedy service call. Had a service tech here, who diagnosed and fixed problem within 2hrs from time of call. You know what though, John Mayne (then w/ Corvallis Htg) quoted, installed, and has provided routine maintenance in a very reliable manner on my Carrier unit since 1999. Thanks Guys!!! read more

We purchased a new furnace and heat pump. Adam, Cody and Aaron did our install. Really appreciate their hard work in getting us heat when our furnace quit on us. Thanks to Adam for answering all of our questions on the new system and to Mary for taking care of all the rebate paperwork. Excellent company to do business with! read more

Pace was great! They came on time with a warning phone call, did the job in a reasonable amount of time, had a professional-like attitude. They even said I was overestimated and are redoing my quote to a lower price! Work looks great and so happy with it already. Will definitely use them again for my next project. read more

My furnace broke down on a Friday evening. I called Saturday morning and a tech, Adam, was at my house by 10am, immediately identified the issue, explained it clearly to me, discussed price and then fixed it. Very efficient and very friendly. I highly recommend Pace! read more

Pace Heating was wonderful! After having a bad experience with another local company, we found Pace. Joe came out, figured out the problem and took care of it right away. He was professional, did a great job and got our furnace working again. Highly recommend! read more

Had great service from Pace & technician Jim Bush. He took care if my air conditioner issues quickly & got us cool again. Thanks much!!

Geoff was prompt,polite and knowledgeable. Provided good feedback on questions I had pertaining to our HVAC system.