Updating my last review: second company gave us a quote and said that what the Awesome air heating…read moreand cooling folks were going to do would not have fixed the problem and would have made cooling an issue (though might have helped with the heating). In any case, after two no shows, the company never followed up. Would not recommend.

Fast estimate with a clear explanation of options. Did some outside work quickly and at a good…read moreprice.

Our heater went out when we were about to get a big winter storm the next day and we called around…read moreto multiple different companies but none returned our call. Called Larry and he immediately answered and was able to get our heater working again within a few hours! His service was fast, helpful and very reasonably priced. Thank you again! 10/10 would recommended to anyone

We had the pleasure of working with Larry and Jason when our old 1950's furnace decided to burn…read moreitself out right in the middle of winter They were super quick to respond to our ask for help and were onsite to evaluate ASAP. They answered all of our questions and looked at all possible options before helping us decide it was time to retire the old one. There was no pressure to to upgrade or upsell and it was quite obvious they just wanted to help us get our heat back on and find the best solution for us. They spec'd a unit and from the time we called to the install completion was just a handful of days. Jason cleaned up all of our very old venting and ducts, installed a special grounding component (old electrical), upgraded our incoming gas lines, made use of components on our old unit to save cost, and had the foresight to recommend a base that will allow us to upgrade/install AC in the future. Our furnace closet was neater and tidier then when they started. Needless to say we are very pleased with the result and happy we chose Larry McGinnis, Jason, and his team. We will be installing an AC unit this summer and we definitely know who we are going to call! Thanks Larry, Jason, and team!

A few weeks ago we had Ryan from Air Stars out to perform an annual service on our HVAC. He…read morediscovered that our unit was icing up (we already knew it was on its last leg) and we decided to bite the bullet and replace it. They didn't charge for the service call and had an estimator, Omar, out here the same day. He laid out all the options and we chose our new HVAC. They scheduled our install for the following week, which is unheard of in this post-pandemic world. Randolph and Bryan showed up on time and were quick in their work. They completed the install and clean up by early afternoon and took measurements for a new custom door to cover the HVAC system. Today Andrey came to install the custom door. He was also quick, efficient, knowledgeable and friendly. In fact, everyone involved from start to finish was top notch. The entire process only took three weeks, as compared to five months to replace a broken garage door in 2021 and a year to replace our kitchen in 2022. We already trusted Air Stars because we had them install Mitsubishi ductless units 18 months ago in our granny unit (to replace baseboard and wall heaters and to add A/C). We are very pleased with Air Stars and would recommend them.

I spoke with Omar about a year ago and had them service my unit. At the time I was selling my home…read moreand downsizing so cost was a huge factor for me. Their prices were very reasonable and the service was prompt and professional. The sales process felt a little drawn out, and I was not interested in spending more than necessary. Over all I would definitely recommend them.

Showed up on time. He was very knowledgeable. Did great work. Will use him again…read more k. h.

Hajak Heating was affordable, responsive and ef! Brandon is a good heating and cooling repairman! I…read morewould highly recommend this company!! Chris McLaren

Excellent service, courteous, honest and professional...for those who want more detail: Greg's HVAC…read more(now out of business) installed the capacitor incorrectly while also using a "universal" size unit which finally shorted itself out against the incorrectly installed housing it was screwed into. Santiam HVAC sent an estimator to tell me prior to Rice, that I needed an entire new unit at about $7500.00 this without even opening the panel in the old York outdoor unit. I give Rice 10 STARS!

So we had them out to look at our furnace that was dripping water from the bottom corner of the…read morecabinet. I sorta handy so I watched some u tube and busted out some tools. I did all the thing the videos said to do and check.. guess what u tube lied none of these fixed my issue. So I had to call in the big guns to come check it out. Rice came out with in 24 hours of contact. They checked it out and told us what was going on and were willing to listen to what I had to say. They dropped off estm for repairs the next day. Seems to be nice and seem to be fair. And price to come check it was inline. If you hvac work I would say give them a call and have them come look.

Others may be good too but I'll never know. Great service, friendly and professional. If I need…read morehelp I'll call sunset.

From the owner: Repair of commercial appliances and HVAC equipment . Specializing in ice machines ,coolers…read more,freezers ,grills ,ovens ,fryers ,mixers ,salamanders ,and toasters

You installed my heat pump and it has never worked right! Air on all day and 85 in my house. When…read moreyou came out you did nothing but tell me how much it would cost to fix it so it would cool correctly and or heat correctly. Being on a fixed income and raising grandchildren there is no way I can have this fixed. You should be ashamed of yourself for doing this the way you did. Edna Sunda

We wanted to proactively replace our 20 year old water heater. It was a 65 gallon model…read more Apparently, that size is no longer made and we were faced with a choice of going with a 50 gallon or 75 gallon unit. We chose the 75. Of course, it is slightly larger in diameter than the 65, which made fitting it into the space available a bit of a problem. Chris and James made it work out all while keeping me advised of the options. Great work, guys! Thanks very much!

Hendrix heating is terrible! Do not work with them if you…read morecomplain or give a bad review they will not honor their warrant! save yourself the trouble and hire someone else

They don't need business, apparently. Extremely rude staff…read more Family has patronized Hendrix Heating before, but when I was asked to call this company to investigate the process of installing a ductless HVAC with heatpump, this company showed its true nature: petty and vindictive. I called first thing in the morning, right as they opened, excited to start the process of updating the property (currently has no AC and only a wood stove for heat). I explained who I was, why I was calling, and what my family wanted. I explained that I was not the owner, but I'd been asked to gather information from a local installer on their behalf, and that they would be available to approve any visit for estimation. I left a callback and waited more than an hour before checking with them, again. The scheduler not only refused to answer even general questions about their services, but told me the reason she had not called me back was that she was going through messages from the weekend. I said "oh, that's fine, can you call me when you get to my name on the list?" She said "no, I won't be calling you" and ended the call. I called back and spoke with another woman and expressed "frustration" over this. I told her we absolutely understood that the property owner needs to authorize an estimation visit, but stressed that I was simply tasked, at this stage, with gathering info and recommending a vendor for the service. I asked this second rep if the company has too much business and does not see value in answering prospective customers' general inquiries, and she said "no, we definitely do have time to answer questions". I thanked her and asked that the scheduler call me back. She said she would. The call ended. No call came, and our family contacted Hendrix again only to be refused any level of service (despite, again, having spent multiple thousands of dollars with this company in the recent past), due to me being "rude" on the phone. Our family simply called a competitor -- and I urge anyone reading this to call another company. This company does not know what to do with direct prospective customer feedback that is offered without rudeness, colorful language, or raised voice. I would much rather provide this kind of feedback directly to a company and keep it out of the public sphere, but at this stage, since this company is not professional enough to handle one on one communication, I am putting this out to warn others.