Our furnace wasn't giving out heat. I inspected the furnace and discovered a pressure valve error…read more I called Focus and got an appointment the next day. The tech came out and fixed the furnace. He reported water in the condenser line as the problem. The staff were very friendly and helpful. The repair cost $136 which I think is very fair. I recommend this company. I will definitely call focus in the future if we have HVAC needs.

Right in the middle of a heat wave and my parents' heat pump stops. We called around to a few…read moreplaces. Most could only service the unit 2-3 days out. It was 100+ degrees every day, so we needed someone fast. Lucky for us, we called Focus. They are a local company and were able to come over after hours for an additional fee. Within 2 hours, John was working on the heat pump. Not only was he a pleasant man to deal with, he was knowledgeable, showed me exactly what was wrong and what he was doing, and he did so quickly and efficiently. The office staff was great, too. I can't rave enough about this company.

Needed warranty repair on a system they installed. They had someone come out then forgot about me…read morefor a year. When they sent someone new out they told me I needed a new compressor but couldn't get the warranty unit. More than happy to sell me a new compressor for $5,000. When I said no, they decided they could repair the old unit. One year later (and $1,700) they "fixed" it. Except they didn't. Stopped working a week later. Went to another vendor and got a great replacement system.

This business is absolutely fantastic! When we call they respond in a very timely manner. We called…read moreas our carbon monoxide detector kept going off. They came out and took the time to find the problem which was our water heater, it had nothing to do with furnace. They advised what we should do and kept in touch while we dealt with getting that replaced, which was a horrible experience. From the person that answers the phone, to the techs, to the manager, they are a top notch company!

Awesome air came and inspected my existing mystery unit and made every attempt to diagnose and…read morerepair it. When that was not possible I got a quote on a new unit installed at a very reasonable cost and even better, same day installation! The new unit was installed with a nicer pad, it's quiet, it works the space I have very efficiently, and the work looks SO MUCH BETTER than what was previously installed. I am very happy with Awesome Air and look forward to them taking care of my maintenance on the new unit.

Awesome air was truly awesome. I had a competitor out three times for an issue. Within an hour he…read morefigured out the root of the problem . He showed me a picture (it was visible) and resolved it so it wouldn't continue to occur and blow a fuse. I would definitely use this company again.

Wonderful & Exceptional Service, Respectful, courteous,…read morePolite. In my own opinion this is the Company you can trust to get the Job Done ( Shout out to Technician Jason. )

Excellent service, courteous, honest and professional...for those who want more detail: Greg's HVAC…read more(now out of business) installed the capacitor incorrectly while also using a "universal" size unit which finally shorted itself out against the incorrectly installed housing it was screwed into. Santiam HVAC sent an estimator to tell me prior to Rice, that I needed an entire new unit at about $7500.00 this without even opening the panel in the old York outdoor unit. I give Rice 10 STARS!

They put in an under sized furnace/ heat pump for our house and it blew cold air with the heat on…read more Didn't replace it and when I had another company replace it they came out and wanted to know what happened to the one they put in ;( The service was poor and had a terrible experience

Contacted this business as we finally decided to do something about our inefficient a/c that was…read morepurchased with our home seven years ago. This company comes highly recommended by a close friend, and for good reason. From the time we made our first phone call to the business through the installation of our new ductless heat pump unit, we have had an excellent experience. The best part- when the project was finished, it was difficult to tell that the work crew had been at our home. They came in, installed the unit and left the house the way they found it- clean. The installation was seamless, and we have a great addition to our home's comfort and value. Highly recommend.

They are the BEST!! This is the SECOND MINI-Split they have installed for my 90 year old house. It…read morevirtually had No Heating/Air Conditioning in it when we bought it 3 yrs ago. They were efficient, cleaned up all refuse after install, congenial, and COSTS ABOUT $6000.00 LESS than 3 other estimates!!! Try them, like them, and they ANSWER their Phone.

I have a problem with my fresh water inflow. At first said they could come in a week, then decided…read more(I quote) "Doesn't have time, if it was indoor then ok". Must be nice picking your jobs

Excellent customer service and professional work! Jason was out to replace my outdoor hose valves…read moreand did a great job! One went the easy way and the other went the hard way forcing him to crawl under the house. He crawled through the tightest crawl space known to man and got it completed! Im a very happy customer!

Eddie came out and fixed my garbage disposal. Apparently someone had put a bottle brush down the…read moregarbage disposal on accident. He took everything apart and put it back together very quickly. He was professional, very friendly and he knew his stuff. I would recommend him to everyone. Thanks,

My water heater died, no hot water, ice cold water!!!! I called Eddies and they came right out…read more They did such a good job and the area was cleaned up and except for the beautiful new heater you couldn't tell they had been there. I am so impressed and thankful to have hot water again. Great company employees. 5 star for sure!