I cannot say enough about Sachin and his commitment to successfully recovering thousands of precious family photos and videos from our failed external hard drive, despite several complications that were presented to him through the process. He is supremely knowledgeable and incredibly talented, but he is also kind, understanding, responsive and concerned. I genuinely felt like he cared about my problem as much as I did. His rates are also excellent, given the service he provides and the comparative rates of others in the data recovery business, which I found to be multiples more than his. In short, I feel lucky to have found him and I encourage you to contact him with your data recovery issue.
In my specific situation, the external hard drive containing all of my children's baby photos and videos suddenly could no longer be read by our computer, and our backup plan unexpectedly fell through. Total disaster. I contacted Sachin on a Sunday after frantically searching for data recovery help on Google and he responded to me immediately, even though he was out that day assisting another client, and offered to meet me that evening (on a Sunday remember) to talk about the problem.
My problem was fairly complicated, at least to me. I had a dual drive external configured in RAID 1 and contained in an enclosure that hardware encrypted the data. Sachin listened carefully and offered to help. Troubleshooting the problem, he pretty quickly determined that both the enclosure and one of the hard drives had failed, and set about working to recover the data on the one remaining drive. Unfortunately, the data was encrypted and could not be read without the enclosure, which was no longer functional.
Through his own ingenuity and research, Sachin identified a course of action that would have the highest likelihood of success and explained it clearly. He even purchased special software on his own dime to help him tackle the unique problem. Throughout the ordeal, Sachin maintained regular contact with me, providing daily updates and keeping my confidence, while ensuring my expectations were reasonable given the situation. He was also always available for questions, whether it was early mornings, late nights or weekends
Finally, SUCCESS. Sachin had recovered 100% of my data, something I had increasingly started to believe couldn't be done, and I couldn't have been happier. As I said above, he is excellent and I can't thank him or recommend him enough. read more