I try to understand other perspectives and not leave negative reviews but I wouldn't want anyone else to be treated in the same dishonest, confrontational and disrespectful way as us. My son was quoted a flat rate for resurfacing heads and then upon returning to pick them up the next day, there was an additional charge for 50% more on top of the quote. The owner itemized it as "removing the pulley gear" which was never discussed when we dropped the part off and should have been mentioned. But the money wasn't the biggest issue, it was his attitude toward me and the way he bullied my son when we had questions. I called to ask why he didn't mention this fee when we dropped the heads off (or called us to okay the additional fee) and he didn't have an answer. He later told my son it was because he wasn't paying attention and didn't have time to call us and ask...that's negligence on his part that he then passed on to us. When I told him I would have appreciated a call and that wasn't right to surprise us upon pick up, he told me if I didn't like the price I could just leave our parts there and forget about them, call the police, or file a claim with the better business bureau. What on earth?! He also condescendingly said to my son (whose car part it was) "if you didn't have your mommy call to ask about the charge, and instead discussed this like a real man, maybe I could have cut you a deal." Absolutely unexceptionable. Bullying a teenager is not a good look. A customer should be able to call and ask for clarification when they're paying for a service. Stay far away from this business. They're untrustworthy, extremely disrespectful and then confrontational on top of that. read more