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Bellevue, WA

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Limited Productions

5.0 (3 reviews)

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Highland East Auto Parts and Machine Shop - Phil's negligent work

Highland East Auto Parts and Machine Shop

(13 reviews)

It was a pleasure to get legitimate, concise replies to the straightforward questions I supplied…read more Been in this business for decades and it's not difficult to determine when you're dealing with somebody who knows what they're talking about and is simply running a straightforward legitimate business. I will be visiting them soon and have full confidence that my project will turn out properly.

In February 2020 I came to Phil with a basic build for a 1995 Miata turbo engine. It required basic…read moremachining like line honing and boring the cylinders for oversized pistons and a head skim. Throughout the process Phil caused numerous delays, lost parts, and let the work drag on. It was nearly 6 months, in August 2020, before Phil returned the completed longblock to me. While running low boost during break in, a freeze plug popped out. My tuner and I suspected that the head had lifted due to improper installation, in which Phil was paid to do. This would allow compression to get into the coolant cavities and force that plug out. Phil was accommodating and replaced the plug. However, when the plug was replaced the motor had low compression so I specifically asked Phil to test the head. He never tested the compression but "fixed the compression issues" (at my expense) and gave the car back saying the compression was good. He and his partner mechanic claimed the compression was off due to the timing belt being two whole teeth off! Two days after driving the car again, another freeze plug popped out. The car went back into their care and custody in which they decided to blame the tune that the car has been running absolutely fine on throughout its whole life before that engine was built and during. Phil and his mechanic claimed this tune destroyed my engine and I would have to source a whole new block! Subsequent diagnoses by a separate, trusted, machine shop and tuner proved that the gasket blew between all cylinders and into the coolant cavities. There was absolutely no detonation or any potential tune related issues. The trusted shop has examined the head and stated "all valves are leaking and have sealing issues. This could be due to a lack of proper valve guide issues or other valve concerns. The cylinder head is already well below minimum thickness before any additional machine operations were begun." Phil machined, assembled and installed this head and was specifically told it came off an engine that had overheated so we needed to make sure it didn't get skimmed too much. The piston rings were not properly gapped causing the rings to buckle and melt the pistons. The oil squirters were not installed correctly and were found in the oil pan. This was all discovered by a different shop. His neglect and inability to work with his customers caused over a year of wasted time. His lack of craftsmanship and inability to take accountability for his work has left me with an inoperative and expensive engine that has never run correctly since he rebuilt it. Take caution before you go here

Pacific Auto Machine

Pacific Auto Machine

(12 reviews)

They did a good job on my flywheel. Nice guys at the shop and great service. Inflation sucks.read more

I was sending work to Gary since he was able to sneak in cylinder heads and some block work, do to…read morehis Machinist retiring and only working 1 day a week. However in the last several months the quality or work had dropped off or he has started severely overcharging. I had him clean a couple oil pans and a few parts and even though I told him to only run them through the sprayer booth he without consent media blasted and other thing to the tune of 500$. Once I returned to the shop I found a bit of runt on a Rod journal and called him to give him a heads up. next visit I took him a cylinder head and what I received in return was half of a camshaft out of a running OEM engine (with out any rust) came back badly rusted. When ever I spoke with him all I heard about the job was "AH!". Gary seems to have no idea what is going on. It's very sad to see this shop going out of business. When you attempt to drop off items the entire driveway has been sold to the tire shop. When asked about the significant rust they left on my clients camshafts, Gary simply said you'll need to remove the rust. He stated the he "Never looked at the job." It unfortunate that his brain can't wrap itself around the fact that it's time to sell before there is nothing left. they are doing greater damage then any benefit possible. I'm sorry to see you go Gary!!! These cams may have been coated with oil but there was NO!! "rust" prior to visiting Pacific Auto Machine!!!

Michael's Toyota of Bellevue - Transmision pan after service was done the first time. Old gasket and overflow plug not even touched for accurate level

Michael's Toyota of Bellevue

(1.1k reviews)

Twenty Plus Years of Incredible Service and Friendship…read more We met Brent Wells at Michael's Toyota more than 20 years ago, and on that very first day, we bought two cars from him! Over the years, we have purchased at least 10 cars from Brent, honestly, I've lost track! That alone says so much about the trust and relationship he has built with our family. Brent has always been more than just our car guy. He has been someone who has had our backs, looked out for us, and treated us like family for more than two decades. Once our children were old enough to drive, we had the privilege of working with Brent and salesperson Bob Kostenbauder. We have now worked with Bob for the past two years, and both times he spent hours and LOTS of patience with our family, making sure to find the perfect car for each of our kids. His dedication and willingness to go the extra mile made the experience so much easier and more enjoyable. Most recently, my husband and I were on a road trip dropping our two kids off at college. While we were on the road, our daughter needed to have the car we had recently purchased from Michael's Toyota serviced. Once again, Brent went above and beyond for our family. He stepped in and took care of the maintenance bill for the car when he absolutely did not have to. We were blown away by his generosity and thoughtfulness. It wasn't really about the bill, it was about what it represented. Brent genuinely cares about his customers and the families he works with. After all these years, we know that when we call Brent, he will always do everything he can to help. That kind of trust and friendship is incredibly rare. We are so grateful for Brent, Bob and everyone at Michael's Toyota, not just for the many cars they have helped us purchase over the years, but for the friendship, honesty, and genuine care they have shown our family every step of the way. If you are looking for people you can truly trust, we cannot recommend Brent Wells and Bob Kostenbauder at Michael's Toyota highly enough.

Got warranty service on my Toyota in June at a different dealer and Michael's slid into my texts…read moretoday urgently demanding I come in for a recall and then ghosting me when I asked questions about why it wasn't fixed the first time. This meant I had to call both a warranty contact center AND Michael's in the middle of my work day to figure out whether my car was still safe to drive, which breaks my trust with the whole Toyota brand. Do better.

Limited Productions - machineshops - Updated October 2026

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