Paul is fantastic! I called Paul for an issue that came up where the fridge was tripping the…read morebreaker at a rental of mine. Paul talked me through how to diagnose the issue over the phone to see if the issue was with the fridge or with the circuit itself. Upon finding out that the issue was with the fridge, Paul advised me to contact an appliance tech instead of charging me to come out in person to do the diagnosis. Finding an honest, ethical contractor is hard. I'm so thankful to have found Paul and look forward to working with him for many years to come. Thanks again Paul!

Thank you! I really appreciate your rapid response and the overall way your team takes care of…read morebusiness. I don't look forward to any more problems but I do look forward to working with you again.

Shocking Difference from a professional standpoint is wonderful. I had them come do some minor…read morework at my home a couple of years ago and the team was awesome! Fast forward to yesterday and the team is still great, but the quote I received for a 240v outlet in my garage beside the breaker box didn't align anywhere near the other quotes in the area. $1800? For an outlet? I've owned multiple homes and I never paid that much for a 240. Even Hunts didn't quote anywhere near that. Anyway, I'm a little bummed about it. Y'all do great work but I can't pay near double what others are charging for the same service.

Shocking Difference spent an initial visit with us for three hours... which alone was impressive in…read moreits scope and detail. We were given a detailed estimate with options from which we could select the work to be done . We did hire them to complete the following work : replace and upgrade our 40-year-old electrical panel, add several outlets to the outside of our home, correct the GCFI outlets inside our home. While doing the work in our attic, they found mold high up on our roofline and snapped a photo for us-saving us from that mess on many levels. A crew of four qualified hard-working electricians were at our home for two full days. Following the work, the cleanup was impeccable. They left it better than they found it.. A bonus was that they made all the arrangements with Puget power, including a follow up inspection. We are CONFIDENT our home is electrically safe and sound. They were very detailed in their estimate, which was fairly priced. Did I mention how polite and patient they were with our many questions? We would hire them 100 times over for any future electrical work, but I think we're good now! The owners have high expectations of their employees and the work they do, and their work is guaranteed.

Carson was a professional, efficient, and friendly technician. He installed a dedicated 120-volt…read morecircuit for our hot tub in no time! He explained what he was doing in understandable detail. Also...he was a good sport about our silly, barky dog, Moxie!

This is one fine company! The people are nice to work with and handle business very well. We had…read morean attic fan put in along with 3 ceiling fans (including duct work). We had the most wonderful electrician named Ted do the work. He was an expert filled with all the necessary experience and knowledge to do a perfect job! He was very professional and easy to work with! He was interesting and fun besides doing a very nice job. We recommend Mr. Electric to everyone - you'll be happy they come to your house! THANK YOU, TED AND STAFF! P. J. Sanders Olympia, WA

Got a quote from Bob Larson to replace a outside freeze-free spigot. They wanted $789. Called…read moreHart's and the nice plumber guy charged $458! $331 less! Wow! I like an honest plumber!

Water heater was installed a few weeks after the old one went south. the new water heater is…read moreworking great but its been great however, the annual maintenance that has been scheduled for several months is being pushed back and after providing pictures of my water filtration system they can't tell me if they can service my system. I'm less than impressed as a full service company after paying a premium price!

They installed a new exterior outlet for us. They had some one out in a couple of days and got the…read morejob done. Great pricing. Highly recommend them. Wonderful service.

Great work and customer service. It was a fair price for what I was requesting. I'd call them again…read morein the future.

We had problems with our baseboard heaters. We called Thurston Electric after we got an estimate…read morefrom another firm. Thurston fixed the problem for less than the "diagnosis" cost alone in the other estimate, and for hundreds less than the full other estimate. Not only was the work done right and with less cost, Rusty, the Thurston electrician, explained what he was doing, why, and how we could avoid future repairs and how to deal with them. Rusty was respectful, listened to our concerns, and earned our confidence and respect. Thurston (and Rusty) is our "go to" electrician from now on.

Ok, so I generally don't like leaving reviews, but I am quite disappointed with this company. I…read morescheduled an appointment for one of the electricians to come out at earlier this week as we are having power issues supplying our laundry vent. We got a call about an hour prior to the appointment time saying the electrician was on their way. Great. However, he never showed up. I called the company to see what's going, and I was told they would call the electrician, then call me back. Over 30 min later, no call, and it's 5 minutes prior to close. I called again and finally the electrician called me back and gave me a 100 excuses and rescheduled the appointment to today. Well, here we are, over an hour past the appointment time, and he didn't show up, no calls, no messages, nothing. I would be wary doing business with a company that has this kind of an issue TWICE in a row.

My experience with Black Hills, Inc. was exceptional from beginning to end…read more It began with Devin, who serviced our HVAC systems and recommended the installation of a split unit in our sunroom. From there, David Griffis took the time to provide thorough information and answer all of our questions. He was consistently helpful, knowledgeable, and highly professional throughout the entire process. Melissa did an excellent job coordinating and scheduling the installation team. One aspect of their communication that particularly stood out was the consistent updates provided through both text and email, including photographs of the technicians and notifications regarding their arrival times. This level of professionalism and customer service was truly impressive. Brian and his assistant arrived promptly, conducted themselves courteously, and completed the split unit installation efficiently and professionally. Joshua, the electrician, and his assistant then completed the electrical work seamlessly. Overall, this team of professionals provided us with an outstanding temperature control system that we will greatly enjoy in our sunroom. To further demonstrate their appreciation for their customers, they even sent us a thoughtful gift afterward. We highly recommend them.

As contracted and timely. Good clean and professional…read more History of doing a professional job at competitive pricing.

Our service technician, Rob was dispatched quickly to help us when our heater kept blowing fuses…read more He inspected the indoor and outdoor components and discovered a shorted wire in the outside unit. It was bumped up against a copper wire and literally melting. He quickly repaired that, explaining as he went along. Discovered some other glitches and needed to come back a second time, in 2 days with an ordered part that he replaced. Now the heater is working correctly and that was well worth the money. I liked the office staff and their excellent communication skills. Highly recommend their service.

Nice technicians and a good quality water heater installed. I requested a 40 gallon and got a 50…read moregallon water heater. The work actually took about 2hrs and the cost of the labor itself was $2700. Highly overpriced. I blame myself for buying into this. Unless you're made of money I recommend shopping around. This was for an electric water heater that itself costs around $850. Total cost $3800...never again..