Had SD back to install lighting. Fast, easy to schedule and the usual great customer service…read more They were careful and respectful of our home and cleaned up behind the work, even took the old fixtures for disposal. The also did a 12 point inspection on our electrical system and found a smoke detector we had missed replacing - so grateful for that! This is exactly the great service we expected after the great job on the new breaker box project and other wiring we had done previously. We love this company and are already planning to have them back for further work. 10/10 recommend this company.

Shocking Difference spent an initial visit with us for three hours... which alone was impressive in…read moreits scope and detail. We were given a detailed estimate with options from which we could select the work to be done . We did hire them to complete the following work : replace and upgrade our 40-year-old electrical panel, add several outlets to the outside of our home, correct the GCFI outlets inside our home. While doing the work in our attic, they found mold high up on our roofline and snapped a photo for us-saving us from that mess on many levels. A crew of four qualified hard-working electricians were at our home for two full days. Following the work, the cleanup was impeccable. They left it better than they found it.. A bonus was that they made all the arrangements with Puget power, including a follow up inspection. We are CONFIDENT our home is electrically safe and sound. They were very detailed in their estimate, which was fairly priced. Did I mention how polite and patient they were with our many questions? We would hire them 100 times over for any future electrical work, but I think we're good now! The owners have high expectations of their employees and the work they do, and their work is guaranteed.

A fantastic experience from start to finish. I requested a quote through yelp for installing an EV…read morevehicle charger at my house and am so glad that Elemental Electric is who we ended up working with! My questions were all handled in a kind and timely manner. I had no idea what I was getting into purchasing an EV charger and what went into it but I was guided by EE every step of the way. The workers showed up on time and ready to get my project done. They were also kind and treated my home with respect. They communicated with me and finished the job spotlessly! I am so glad to have found an excellent electrician to work with in the future as well as for this specific project. Would highly recommend Elemental Electric to anyone looking for a high quality electrician who is responsive, knowledgeable, and kind! Thank you EE team!

I had an electrical issue I thought wasn't a big deal but speaking with Jessie he advised me not so…read moremuch. My original thought would be just get an estimate, and schedule the repair at a later time. Jessie almost dropped everything and rushed over, and even in the rain repaired the ground wire to my house. He had estimated the repairs before coming over and then it was almost half that when he was done. The service was fantastic, and will keep him in my phone for the future.

Paul is fantastic! I called Paul for an issue that came up where the fridge was tripping the…read morebreaker at a rental of mine. Paul talked me through how to diagnose the issue over the phone to see if the issue was with the fridge or with the circuit itself. Upon finding out that the issue was with the fridge, Paul advised me to contact an appliance tech instead of charging me to come out in person to do the diagnosis. Finding an honest, ethical contractor is hard. I'm so thankful to have found Paul and look forward to working with him for many years to come. Thanks again Paul!

I am so thankful for Paul! I was having issues with my new fridge and wasn't sure if it was the…read morefridge or the circuitry (my GFCI outlets kept flipping just from plugging the fridge in). I have an older house so it could've been anything... Paul was able to squeeze me in towards the end of the day due to a cancellation, so I can tell that he takes care of new customers just as well as existing. He was so communicative and honest with what he was doing, I actually learned a lot! After a couple hours he deemed that the wiring and circuit to the fridge was just fine and that the issue is probably the fridge itself (which is unfortunate, but at least he didn't have to tear my wall apart!). I will say that the fees were a little more than other electricians I saw, but given the quality, communication, and overall great experience, it's well worth it! I will be using Dependable Electric again whenever I have electrical issues!

We had two guys come out to convert our large utility outlet, to a standard outlet. They finished…read morethe job quickly and even checked to make sure our other outlets next to it were working. We're renovating a house so it was super helpful. They did an amazing job!

All around thoroughly impressed. Was able to come out within a couple days and the time he said he…read morewould arrive, stuck to his quoted price, quickly diagnosed and resolved the issue. Very professional and knowledgeable. Will definitely use again in the future. Thanks Yelp!

Sean was on time, clean, professional, personable and fair. Fixed our electric issue quick,…read morecompletely transparent informing us of everything he had done. Also did work for my brother in the past who recommended us to him.

THEY ARE IN THE 10 Best Electricians for Gig Harbor or near Gig Harbor…read more When going thru their gate keeping process of on line txt qualification you get their response of " Would love to Help You" BUT NEED TO KNOW if you are the owner, home address, when you purchased the property, and IF when the property was built.! Surprised they did not require BLOOD type. Somewhat frustrated by the waste of my time, I called directly and got a connection to a gal that sounded like she was on a 1941 sat phone informing me they did not service the area I was needing service in. Need to be REMOVED FROM YELP as servicing the Gig Harbor area so as not to waste the CONSUMERS/ Customers time.

Our service technician, Rob was dispatched quickly to help us when our heater kept blowing fuses…read more He inspected the indoor and outdoor components and discovered a shorted wire in the outside unit. It was bumped up against a copper wire and literally melting. He quickly repaired that, explaining as he went along. Discovered some other glitches and needed to come back a second time, in 2 days with an ordered part that he replaced. Now the heater is working correctly and that was well worth the money. I liked the office staff and their excellent communication skills. Highly recommend their service.

Shout out to Corbin and Nikki!! Nikki answered my call and…read morewas very considerate and professional. She was able to schedule a tech for me with a day of my call. Corbin came out and quickly diagnosed the issue with my outdoor unit. Corbin was able to repair it and fully explained the what, why, and how. He was so nice! I appreciate G&G for the quick turnaround and professional courtesy.

They installed a new exterior outlet for us. They had some one out in a couple of days and got the…read morejob done. Great pricing. Highly recommend them. Wonderful service.

Great work and customer service. It was a fair price for what I was requesting. I'd call them again…read morein the future.

My experience with Black Hills, Inc. was exceptional from beginning to end…read more It began with Devin, who serviced our HVAC systems and recommended the installation of a split unit in our sunroom. From there, David Griffis took the time to provide thorough information and answer all of our questions. He was consistently helpful, knowledgeable, and highly professional throughout the entire process. Melissa did an excellent job coordinating and scheduling the installation team. One aspect of their communication that particularly stood out was the consistent updates provided through both text and email, including photographs of the technicians and notifications regarding their arrival times. This level of professionalism and customer service was truly impressive. Brian and his assistant arrived promptly, conducted themselves courteously, and completed the split unit installation efficiently and professionally. Joshua, the electrician, and his assistant then completed the electrical work seamlessly. Overall, this team of professionals provided us with an outstanding temperature control system that we will greatly enjoy in our sunroom. To further demonstrate their appreciation for their customers, they even sent us a thoughtful gift afterward. We highly recommend them.

Unprofessional Conduct, High-Pressure Sales, and Unauthorized Assessments…read more I contracted Black Hills in Tumwater exclusively to perform a standard annual maintenance check on our relatively new HVAC unit to satisfy a routine condition for the sale of our home. The resulting service was highly unprofessional and demonstrated a severe lack of business ethics. During the appointment, the technician subjected my wife to aggressive, high-pressure sales tactics in an attempt to push an unrequested air vent service in excess of $2,000. Most egregiously, the technician made unauthorized and completely unsolicited claims on our final paperwork. We did not hire Black Hills to assess, inspect, or service our air ducts in any capacity. Despite this, the technician documented on the final invoice, a document that must be presented to the buyers of our home, that the house cannot be sold without cleaning the air ducts. Using a routine maintenance invoice to make unauthorized, legally baseless assertions about a real estate transaction is unacceptable. Their business practices appear strictly focused on predatory upselling and fabricating issues rather than fulfilling the contracted scope of work. I strongly advise against utilizing their services.