Company stands behind their work and they installer who dropped off the carpets at our suite left…read morethe job for no good reason. With-in a couple of hours and new all star team was sent in to finish the job without incident. They did great work while they joked around and they took all their trash with them. I would Highly Recommend this Company.

Do NOT PURCHASE from these people. Mike Jacobson the owner is a greedy individual who takes…read moreadvantage of retired seniors. My parents made a purchase with them late February. As things progressed with the current health crisis they thought maybe it wasn't a good time to make these types of purchase due to the uncertainty in the economy. They called mike Jacobson the owner to ask for a refund. And he refused. To add insult to injury there was NO SIGN on the receipt or during their conversation this was a final sale! Nowhere! They forced them to come pick up their product which is currently sitting in their spare bedroom due to them not wanting to make the extra expense to get it installed or risking someone coming in the house who may get them sick. I find it incredibly disheartening to see a company who claims to be Christian and a pillar of the community in Abbotsford would feel the need to negate older people from returning something they didn't feel it was the right time to purchase. This wouldn't happen anywhere else. Please take your business elsewhere

I have been a client of TIP TOP CARPET ONE for more than 20 years, I find that the staff at the…read moreshowroom are very helpful, let me give you a of example of great service. I am involved in a few strata buildings , the management of these buildings and making decisions take a long time, it isnt a wham bam kind of thing. We make an appointment, the estimator Mike Jacobson, he comes over measures the entire building, brings some samples to discuss, goes away, crunches some numbers for sq ftgs, then gets back to me with some thoughts, then a further consultation about how to cut costs with flooring in stairwells, some preventive measures to preserve the carpet in these high traffic areas, then advised us of the best colors for rental buildings, the best quality available within a comfortable range of price. He states, you have to be confident and comfortable as a consumer, specially if I am acting on behalf of 35 other investors in the building. Very important. Anyway, this does not happen overnight, the dollars involved are large as the building, we were given a very competitive price to consider, the follow up and attention to detail was over the top. Yet we still had to present to council, then take the large expenditure to an AGM some months later for the owners consideration and ultimate approval...... Thats right, not a wham bam situation.... more time required. The expense was approved by a unanimous vote, so then on with the show... More time required, we were refitting our building with new lighting, new baseboards, tile lobby, new paint .. and we had a GC that was not available immediately, but would be ready to go some months later, as this was large scale and required their ultimate focus. All the while communicating, timing of the flooring order, and further discussion with the GC. The project finally got going, the pieces of the puzzle all came together, and the project was perfect, we had the correct amount of product from CARPET ONE, we economized with different material in the stairwells, Mike recommended we put stair caps on the the edge of each stair, so that the there were no tears 5-10 years down the road. Great idea!! The tile he recommended in conjunction with the main carpet in the hall was very contemporary, and will stay in style for years. IT LOOKS GREAT!!! Now a few years have passed since we did this project, and everything, CARPET ONE said was true, the carpet still looks amazing as it did the day it went in, It is so durable, and fashionable. I haven't fallen off the turnip truck yesterday. I have seen carpets in rental buildings, then I have carpets in rental buildings, these, for the record have stood up remarkably well. Now we could have been jammed into some "deal" by some other "vendor" with "inferior product" then replace in 10 years, but we didnt, we got the BEST from the BEST. and will look great in 25 years The other thing I would like to mention, that is unknown, is the class and charisma of this group of individuals at CARPET ONE. This process took nearly a year to put together, there were many phone calls between the parties, suppliers, client, GC and of course the courteous staff at TIP TOP CARPET ONE. Everyone felt like they were top priority, every step of the way, the customer service was excellent. Everything was in place, everything was the way it should have been. The experience was exceptional. I have more stories to relay, but I will start with this one first I highly recommend TIP TOP CARPET ONE, give them a call , no matter how big or small your job is. These guys have you "covered"

dishonest, the second I paid for my product the customer service stopped. took our money, lied to…read moreour face. buyer beware!!

Very happy with our purchase! Knowledgable sales team and quick/careful packaging and service!read more

Great service and craftsmanship on our new lvp flooring…read more They also built our new stair railing. We love it! We highly recommend them.

We bought a Cabin that hadn't had any upgrades since being built in the 80's and Morris came in to…read moreliterally replace every surface in our home. The showroom was great, Mike helped us pick out great LVP and carpet, and then as the job was started, the lockdown hit! Morris managed to manage the ever changing restrictions, and also rolled with the punches when our flooring came up and revealed a pretty wonky surface underneath. They levelled the floor like pros - it's amazing the amount of work they did! Could not be happier. We couldn't even be there, as we live in Canada, and the border was closed, preventing us from getting to our Cabin at Mt. Baker, they did the whole thing remote, sending us photos. Could not give a bigger thumbs up for the entire crew at Morris Floors!

They did an excellent job on upholstery. Couch and dining room chairs look like new! High recommendread more

From the owner: Clean your carpets and upholstery using our Natural cleaning solutions. Our Natural Citrus…read morepre-treatment solutions Clean, Deodorize and Sanitize, safely removing harmful household bacteria in one natural process leaving an allergen-free home and a fresh orange scent. We are Pet and Family safe. Experienced technicians who love their work. Give us a call for an estimate today.

I have used Kingston Floors for all my renovations (and there have been quite a few at our house)…read moreCal and his team have always been incredibly responsive, provide excellent service, back up their products and find the best deals in flooring.

From the owner: Kingston Flooring is a full service retail store featuring hardwood, laminate, carpet, vinyl and…read moretile. We offer full service installation or supply only for the do-it-yourselfer. Come into our location to view thousands of samples and meet our friendly, knowledgable sales staff.

This business offers both quality and value.. They installed vinyl plank for us. The ladies who are…read morein store and/or answer the phone do not enhance this business or promote it.

River Bend Estate residents. In case you might not know, Wayco Flooring did some 27 flooring…read moreinstallations in your homes from 1997 onward. My name is Lorne Seaton from 34767 Pakenham Place, and Wayco Flooring Ltd. installed ceramic tiles throughout my home, and in less than 15 years, all of the tiles have begun to completely lift off the wood sub floors! I have what is considered a latent defect and have a default in the amount of what it will cost to fix my floors, over 30 thousand dollars! To date, president of Wayco Flooring, Mr. Wayne Wright has refused to even come and look at the failed flooring done by one of his employees! I have had my floors inspected by a fully qualified flooring inspector who has told me that the ceramic tiles were not properly installed from the start! If any other residents from River Bend Estates are experiencing flooring issues at this time and don't know what to do about it, I would love to hear from you! My telephone number is 604 820 6952. Lets do something about Wayco's negligent and shoddy installation practices! Sincerely, Lorne Seaton.

We had about 50 trades work on our new home in Abbotsford, and Atlanta Flooring was right at the…read moretop. Great service (Manny went above and beyond the call on many occasions), and most importantly fantastic installers who care about their craft. Would use again in a minute!

This is for all who are looking for good service. Please be aware that if you go with this company…read moreyou will find yourself at their mercy and an attitude that does not reflect customer service. They work very closely with insurance, and nowhere in their information pamphlet does it say we believe in treating our customer with respect and dignity, or we believe customer service is top priority , or something along those lines.They will however give you attitude and will make every excuse in telling you why they are right and you are not. It reflects the type of business and the direction of this company. The only time they mention anything about the customer is when they find out what your insurance will allow or before any work can begin payment is required in full. That's when they pay attention to you. Greedy people" gimme gimme my money", how pathetic. This is how you've built your business. Does your business reputation require you to call your clients out on their honesty and integrity, after all we were referred to you and all we wanted was a quote for extra work which we got only after you brought my wife to tears. A truly sweet person who would do almost anything for anyone, well we would like to thank you for making our lives miserable and sullying our character. Proving once again that there are not nice people in the service industry. All I can say is customer beware.