I had a 1 bedroom carpet installed by Nufloors, the installer showed up on time but was by himself,…read moreI had discussed at length there was heavy furniture and they would need 2 men. The sales manager had written a few notes while we were talking and I assumed he had everything arranged. I ended up helping the installer re and re the furniture, I am over 70 and have back problems, not impressed! Paul then asked me to pay 1/2 what the installer asked for moving the furniture. I would strongly suggest you consider where you buy your flooring .

What can I say about our third Reno with no floors Well…read morelet's start with my new rock star salesman kyle Glab This guy is amazing Steve is my favourite installer This company is the best in the lower mainland The only thing missing is a margarita maker in showroom GREAT STAFF, GREAT PRODUCT, GREAT SERVICE

Wisam greeted me with a smile, answered questions and showed me products when I said what I needed…read more He carried the flooring to my car and arranged for the carpet installer. Everything went smoothly! Great guy!

We recently had new carpeting installed on our stairs. We got good service from Brad without any…read morepressure. Mike Knudsen installed it and was very good. We were very happy with our service.

Troy was great. I would 5.5 if I could. Thanks for everything. I love my new floor. It looks…read moregreat.

The King of Floors is a well deserved name. We went there after checking out many other flooring…read morecompanies. We were greeted by Troy, the store manager who spent a great deal of time walking us thru the warehouse. He listened to our concerns and questions about such a big project for flooring for our large area. When we left, feeling confident we had made the right choice, we couldn't believe the low cost compared to the other stores. Save yourselves a lot of time and just go there, that is what we now tell all our friends. Terry G

From the delivery and Warehouse side of exclusive floors they have top-notch, professional…read morePersonnel receiving the product and are also very helpful above the normal line of duties..

Nice showroom but the prices are very high, you can google same items and find lower prices at few…read moreother places

Craig came over to look at my hardwood flooring issue. He was completely honest and helped me. I…read morewould highly recommend Seawest Hardwood Floors.

Moved into an apartment with sun damaged cherry stained solid white oak flooring. Emailed for an…read moreestimate and Lori at Seawest was the only company who got back to me with a professional manner and with a typed up estimate, no doubt I was going to book them! Craig and Zack showed up 15 minutes early, unloaded their equipment and refinished the floors in my apartment quickly in about half a days work! The floors look amazing, they definitely do high quality work with attention to detail with good equipment. No dust mess clean up, processed a credit card payment on site. They went above and beyond and even refinished the small transition strip between the apartment hallway and my tiled entry. My strata wanted all their insurance documents, WCB coverage and business license and Lori got everything I needed together and emailed over to me. I will be suggesting Seawest to everyone I know who wants to update their wood flooring, my mother in law is already talking about doing theirs! Its obvious they are not only skilled but passionate about what they do.

I didn't know it could be this easy. Bewildered by some of my past dealings with independent…read morecontractors, I had become jaded, believing that they all were in the business of letting the average home renovator down. But Jaime is a class act. On the evening of our consultation, he arrived on time and within a few minutes had measured our space and given us a quote. I've worked with contractors before who demand a deposit up front, which always annoys me, because, in my experience, it's more likely that the contractor will not show up, or won't finish a job, than a home owner deciding not to pay up. But Jaime didn't ask for a deposit. Instead, he said I could pay him when the job was completed. He also warned me that it could cost a little extra if there was any leveling that needed to be done. I appreciated him being upfront. It doesn't hurt that he's also polite, friendly and approachable. He's a busy guy so it took him a few days to get back to us to give us a date he and his crew (of one - our apartment is small) could do the install. And poof, just like that, it was done in less than a day. I'd send my recommendation along to anyone who has some flooring that needs to be installed. Jaime was really a pleasure to work with.

We are completely satisfied with the quality of the OAK flooring installation. Some warping of the…read morehardwood we supplied resulted in more time then planed but it was a quality job at the quoted price. We recommend using this company.

I have looked at a lot of rugs recently and not been able to find what I want. I walked in to the…read moreJordan in South Surrey and within a few minutes saw numerous rugs that I liked. I bought one and it looks great. I will be back to purchase another.

I enjoyed customer interaction at the South Surrey store not so much at the Langley store. Now we…read morewill wait and see if the carpet size and delivery are good.

Buyer beware. I had paid the previous owners for my kitchen and a little work was left to do. The…read morenew owners had told me they would take care of it. This was not the case. Steven (owner) kept putting me off, not answering calls or passing me off to other staff who weren't able to help. Finally after 7 months and telling me he ordered the missing pieces, he came back and said I now had to pay for it even though it was already paid for. This was a complete reversal from what he had previously said.

I had experienced excellent customer service, as well as Stephen's knowledge about the work is…read moreaccurate. It takes a person of Stephen's skill, to be able to know the job sites, and what has to be done, in the order they need. Thank you Stephen and Company for your help with everything.

Cambridge was tasked with replacing the floors of my 509 sq ft condo following water damage. I did…read morenot choose Cambridge Floors, this company was chosen by Canstar Restorations. My existing floors were installed by Floors Modern 2 years prior to the water damage. They were professionally levelled and new laminate and tile installed, and the result was perfect. Perfectly level and squeak free, and absolutely beautiful. Then Cambridge Floors came in and damaged/removed that levelling, and put down the new flooring over sloped and uneven subfloors. I was shocked and heartbroken. What made the experience much worse was the way my Cambridge Rep, "A.C." responded to my concerns. He was hostile and indignant. He blamed my now sloping floors on the age of the building. A.C. argued that my floors were never level, even though he had to prop up one side of my bathroom vanity, and replace baseboards and tiles with larger ones to hide a strip of old paint that was now visible. He didn't even tell me, I had to ask him about it. When I showed him that the flooring behind my door was so sloped that my door wouldn't fully open, A.C. looked at it and said it was within industry standards. The more issues I pointed out, the more hostile and verbally aggressive he became. There was no respect for me as the homeowner, and no consideration for the thousands I had spent to have my floors levelled. May 5, 2023 was the day A.C. met with me to discuss these issues, and a day that for me will never be forgotten. A.C.'s behaviour towards me left me traumatized. I am a senior female and I was overwhelmed, emotional, and felt completely beaten down by A.C.'S anger, hostility, and verbal aggression. If I were paying Cambridge Floors directly I would have refused, but Canstar Restorations was paying the bill and they did not want to have to pay Cambridge to do the job over. My floors look horrible. I am out thousands of dollars that I paid to Floors Modern. I would never recommend Cambridge Floors to anyone. It's not surprising to me that Cambridge Floors has had to sell themselves to the insurance industry for business. The work is substandard, the flooring employees are incompetent, and the Company Representative is abusive to the homeowner.

My husband Albert and I went in to look at flooring. The receptionist, Danica was very welcoming…read moreand assisted us until Dave Collier, the sales person became available. He spent a great deal of time with us, showing us different products, asking about our needs, price range, etc. He gave us very competitive pricing. The only negative is that the flooring needs to be ordered and there is a slight freight charge added. Because the competitive pricing, the freight charge is negligible. I highly recommend visiting this location if looking for flooring.