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End of the Roll

3.6 (13 reviews)

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Liz O.

The good, the bad, the ugly: Ugly first: we had our sump overflow, which leaked into our basement and the carpets were completely ruined. We had to dry everything out and replace the flooring. The bad: End of the roll said they could do things quickly for us, but the selection of in-stock vinyl was limited. We ended up ordering vinyl, which they did rush, but we had to wait a week and our tenant had to find somewhere to stay while we were waiting on ordering and installing. The good: End of the Roll sales staff was very friendly and helpful. They ordered things as fast as they could and set us up with their subcontractors, Windmill Services. Windmill told us they could come in another week and Mark came and did an excellent job installing our new flooring. He was lovely and did things in a timely matter, even coming in his own vehicle when his work truck broke down. Overall, I'd go to End of the Roll again, but hopefully we won't need to!

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End of the Roll - In-stock carpet

End of the Roll

(14 reviews)

I visited Maureen at EOTR a few years back to discuss having my floors replaced. I had concerns at…read morethat time about the stress that it would put on my pets as I live in a small place so I put it off until last week. When I went to see Maureen to let her know that it was time....she remembered me from our previous meeting years prior! After a few months of changing my mind as to what I wanted to do with my floor I finally made up my mind. If I was Maureen I would have thought, "Oh God here he comes again" when I walked into the store. After Maureen came to my place and did all the measuring she emailed me a quote the next day and thanked me for allowing her to come to my home. ice.Really? No need to thank me but thats so nice! She walked me through the install process with their counterparts Windmill Flooring and I have to say the two day install all be it a little stressful for my 4 paw wonder was pretty much flawless. My career has, and still is based on customer service which seems to be disappearing these days but if Maureen is a reflection on the rest of your staff then you guys arent going anywhere anytime soon! Big shout out to Hamid from Windmill your an amazing guy....you were amazing and also had a great suggestion as to what to do to comfort my cat while doing the baseboard install. Thank You Maureen and Hamid Doug

We have had two terrific experiences with Maureen and her colleagues. All communications were…read moreprompt and to the point, appointments punctual and promises kept. They showed a great deal of flexibility on price, schedule, storage and similar matters, as well as a patient, friendly and collaborative attitude. The installation crew did a great job both times (same crew, on request) during tight timing windows. We recommend without hesitation. Deborah and Mike

End of the Roll - carpeting - Updated May 2026

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