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    Olson Estate Services

    3.7 (3 reviews)

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    7 years ago

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    A Touch of Time - After

    A Touch of Time

    (4 reviews)

    I have attended many sales hosted by this company and have consistently found them to be highly…read moreprofessional, honest, well organized, as well as high-integrity. When a friend's father moved into an adult family home, I recommended Chrissy and Cheryl's company, A Touch of Time, to handle the estate. They completed a full house and tool shed clean-out at her dad's home in Shoreline. My friend was extremely pleased with the results- she made a really decent sum of money and was then able to quickly prepare and sell her dad's home. This year, following my mother's passing, after my family went through the house to pick out all the items we wanted to keep, we still had a very full house. We chose to work with A Touch of Time. Chrissy and Cheryl managed the estate sale with great tact and professionalism, carefully organizing the home's contents and conducting a three-day sale. Their crew did an outstanding job-- it was a huge relief for our family! They were also very flexible and accommodating throughout the process as we had many people going in and out of the house (our family, realtors, contractors, etc) in the days leading up to the sale. I highly recommend A Touch of Time.

    We just sold our large Queen Anne home after 39 years, and Cheryl with A Touch of Time was…read moreexcellent. She organized 12 rooms and their contents, as well as a basement guest room, in just a few days and successfully ran an auction of our furniture and belongings. She was very professional and easy to work with. We recommend this business for providing order and profit during the busy time of moving a household.

    The Jewelry Source - Wedding rings sized and soldered together

    The Jewelry Source

    (66 reviews)

    $$

    I took my engagement ring and two wedding bands in to be sized and soldered together. The customer…read moreservice was excellent and the rings turned out perfect. The price was very fair, especially for the level of craftsmanship. The turn around time was less than two weeks. I definitely recommend this small locally owned business for any of your jewelry needs. I will be back to browse through their nice selection of jewelry too.

    Ghosting: In the retail world, ghosting by a salesperson…read moreoccurs when a business suddenly ceases all communication, ignores inquiries, or fails to follow up with a customer after initial engagement, such as in-store visits, online chat inquiries, or support requests. It is a form of passive, unresponsive service that leaves consumers feeling ignored, unvalued, and in a state of limbo. Physical Store Inattention: It applies to in-store scenarios where staff may ignore customers or promise follow-ups that never happen. Types of Retail Ghosting: This includes ignoring questions in the comments section, not replying to direct messages (DMs), or leaving a customer who asked about product availability or support with "radio silence". Implications for Retailers: Loss of Trust and Revenue: Consumers are likely to avoid retailers who do not respond, leading to a loss of sales, particularly among younger shoppers. Reputation Damage: Unanswered complaints and questions lead to negative online reputations and lower rankings on search engines (SERPs), decreasing store foot traffic. High Churn Rate: A significant portion of consumers will cease purchasing from a brand after experiencing poor communication or multiple negative interactions.

    Olson Estate Services - estateliquidation - Updated August 2026

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