Fantastic service, highly recommended. Go-to place for all your electronic needs. They were very…read morehelpful and I will continue to call them whenever I need phones and computers.

Our company have dealt with Secure Electronics Recyclers, and found them very proffessional and…read moreeasy to work with when it comes to hauling electronics waste.

so online says 5 o'clock and it's the second or third time I've been there and they've already got…read morethe gate closed at 4:50 if you're gonna close 15 minutes early stated on the Internet or stated on your website so that people don't try to get there before five and then get shut down because you guys wanna leave early Friday night which is cool. We all like to leave early but other people have a job to do.

I had a great experience at the Sterling, VA center. All I had to do was pull in and Gaspar, the…read moremanager, rapidly sorted and weighed the large assortment that filled my truck bed (brass, nickel, copper, lead, iron, steel, & aluminum), raising me $453. Everyone was friendly and efficient. I will definitely return to the same facility for cashing in my next load of metals.

EDIT - Within 10 minutes or so of this post being live, I get a phone call from Phillip... the…read moreowner of Garby. He apologized profusely and says that no one had informed him of this service issue. He said that he himself is going to go by my house this afternoon and pick up the piece. Apparently, this has identified a process failure within his company, and he promised to correct it so it doesn't repeat. Props to Phillip for taking ownership of the issue instead of handing it off to someone else to resolve. If he keeps his word and the piece gets picked up I wll come back and improve my rating . EDIT 2 - Phillip was true to his word and picked up the trunk before I returned home. As promised, I have increased my rating from a 2 to a 4 star. Originally I had planned to raise it to a 3 star if the trunkhad been collected, but in recognition of the fact that Phillip understands that talk is cheap but actions are putting your money where your mouth is, as he left a small token of apology at my door. Yelp wouldn't let me do 3.75 so I rounded up in recognition... nice save Phillip. ORIGINAL POST Trash and recycling go out on Sunday night for early Monday AM pickup. Everything out where it should be on the curb. Nothing blocking the view. Come home from work early on Monday and the trunk I put out is still there. Recycling gone, three bags of trash gone. Someone made a decision to not take this item. Couldn't have been because it was too big... 30"x18" maybe.. made of chipboard and covered in vinyl. I call their "customer service" (I use that term loosely) at about 2:45PM.. CS is open until 7p. They tell me nothing they can do, all of their people are gone for the day. OK, fine, please have someone pick it up tomorrow (Tuesday). Get home about 5PM on Tuesday and it's still there. Call Customer service - surprisingly no one answers (not really), leave a message. Fancy phone system texts me back on my cell "Sorry we missed your call, how can we help? " I reply back with the same message I left on the VM. Fast forward to Wednesday AM... text back from them with a picture from the truck with the piece in question circled, asking if this is it; I confirm it is. "Thanks, let me coordinate with the crew about picking it up." 1:20PM... text back like they are delivering good news... "The crew tells me they can pick it up tomorrow morning..." I should be ecstatic except that they are actually going to pick it up on my next regularly scheduled trash day.... So, no extra effort to correct their mistake. Apparently, it's acceptable to the good people at Garby to leave trash in front of a customer's house for three days, then make it sound like they are doing you a favor by collecting it on a normal trash day. "And we flagged your address to ensure this never happens again"... that and $5.25 will get me a grande latte at Starbucks.

I have been with Garby for more than a year. I never had no issue at all from Garby. Being me as…read morea senior citizen; the owner personally contact me time to time to know if there is any service issue; which I never had. Thank you Garby for giving me great service in general especially this winter!

Horrible customer service. Continually misses pick up of trash on days that we are scheduled for…read morepick up. We call, they promise, trash is not picked up. We call, they promise...repeat. AVOID IF YOU CAN

Very loud constant double beep from truck servicing two large complexes in Crystal City today. Not…read morejust backing up but when sitting still! Twenty minutes or more per site. Unacceptable!! When I showed up to take photos it stopped so clearly the driver knows it's annoying and doesn't care! Trash pickup is noisy but should not be made worse by thoughtless driver and/or company policy.

Dropped off old electronics this morning at the Loudoun Recycling event in Aldie sponsored by…read moreSecuris. The experience was super smooth, clear signs directing traffic. Very organized, no wait time, all that volunteered were friendly and very efficient! We were in and out in less than 5 minutes. Highly recommend using Securis for safely disposing of electronics such laptops, computers, cell phones, tablets, etc.

We have been using Securis' recycling center for many years now. Doesn't matter if we bring a small…read moreload or large load of recyclables, Securis can handle it all. Highly, highly recommend!

My church Salem Baptist Church had shredding service today from Patriot Shredding and they showed…read moreup before time and was prepared for the job. From start to finish they were very responsive and professional. Our bill was not accurate but thanks to Kenzai who quickly called his supervisor once i showed him the email quote they were quick to address it. A big THANK YOU to our destruction specialists Kenza & Miguel they were very helpful, professional and accommodating. It's service like this that makes us keep companies on our list to come back to and refer. We will be referring them to our other partnerships and my family & friends. Thanks again Patriot Shredding! Trustee Leake Salem Baptist Church

Patriot Shredding was FANTASTIC, But they got bought out by a Baltimore Company VRC. VRC does not…read morerespond to online service requests, and clearly does not want our business.

Great service. I had a small residential shredding job and they were very responsive. You can see…read morethem shred on site. I didn't trust other places like Staples where I could not view the shredding.

Very good took a little over a month to get my bith certificate from VA to DC a few years ago. Lost…read moremy certificate again so I will order another one today or morrow.

It is impossible to get a hold of them. They already service my neighborhood so I reached out to…read moreschedule bulk trash pickup. No response. I was forced to pay someone else to do something this company should have been able to do

worst service EVER! Constantly saying pickups are complete when they don't show. Claiming trucks…read moreare breaking down so they don't have to do pickups. That's what you get when you pay your invoices regularly and expect decent service from a sub par company that doesn't care about customer service. Try to get out of your contract - it takes months and months to fight with them. DO NOT USE THIS COMPANY. And be very careful - they buy contracts from other trash companies and claim to inform you, but they don't. Apparently it's such a scam that people end up paying them out of frustration. And by the way - their customer service reps are so rude and inappropriate on the phone. It's disgraceful.