It has been years since we had an insurance agent who went to great effort to take care of us, make…read moreus feel like our business mattered, and seemed to care that we were comfortable and all questions answered. Stacy, in the St Augustine office accomplished this......as a first time client of Allstate, because of Stacy, I am totally impressed.

I've been with Allstate for over 20 years and Linda Ventura is, by far, the best agent I've ever…read morehad! She definitely goes over and beyond what's expected!

Shapiro Insurance Group was a LIFE SAVER! Our previous insurance company in Florida filed for…read morebankruptsy and I had to quickly find another insurer for our rental property. Mary Ann Bailey with Shapiro was able to insure the property at a reasonable rate very quickly. We feel very fortunate to have such a GREAT COMPANY taking care of us!

After a month-long search for affordable home insurance, a friend of mine suggested I called Tim…read moreHuber. Jennifer was able to find me a policy with adequate coverage and a price I could afford. She saved me over $1000! She was friendly knowledgeable, responsive and easy to work with. I highly recommend this agency to anyone looking for insurance!

The owner of this Brightway location goes above and beyond to satisfy her customers. She provides…read morecompetitive quotes and is willing to shop around to find the best possible rate. We have used Anastasia Ryan for years and will continue to use her for all of our insurance needs.--

Ms. Soledad Samuels is AMAZING! She provided the best experience I have ever had with Direct Auto,…read moreand she is the sole reason I will continue with this insurance company, despite having had terrible experiences in the past. Not only was she incredibly kind and helpful in fixing my account, but she went above and beyond--she even gave my daughter, who is in college, a little gift to motivate her to keep going. This is truly exceptional customer service and she absolutely deserves a raise. On top of that, Soledad was personable, funny, and gave me tips on where to find an amazing computer keyboard. Her professionalism combined with her warmth made the entire experience memorable. If you're new to the area and need car insurance, I highly recommend stopping by the St. Augustine, FL Direct Auto office and asking for the lovely Ms. Soledad Samuels. You won't regret it!

I love how personal the experience with this office is and I was not able to get that from any…read moreinsurance provider in the past. Hallie helped me navigate the complicated process of getting the proper coverage I needed and explained everything in a way that I could understand. I would gladly send any of my friends here for assistance in any insurance needs.

This agency is the best in the area! All the team members are so helpful, friendly and…read moreprofessional. I highly recommend Janet Tillman's State Farm!!! 5+ stars!

Horrible service. Just getting the basics is a continual issue. Go anywhere else & it will be a…read morestep up.

The Murray insurance agency is the worst agency I have ever worked with. I would give them zero…read morestars but yelp will not allow you to do so. I have had two home policies canceled on rental property because of their incompetency and lack of detail. Both homes were canceled because they simply did not provide my proper contact info on my policy. The agency continued to send notifications to the property address instead of my mailing address or simply calling to inquire. The second one was even after I called to make sure the error from the first could not be repeated, and of course it was. Their errors left me unaware that I was unprotected for several months each. No one needs this liability you receive with working with The Murray agency or the additional costs incurred trying to correct for their incompetency.

We found ourselves in the middle of a mess when our homeowner's insurance dropped all houses in…read moreFlorida! Our first call was ACI, where Rebecca assisted us with another insurance provider so that we wouldn't be uninsured. She scheduled an appraisal, inspection, etc. right away! Their efficiency and professionalism are unmatched!

If you're looking for a great insurance office please come by this office to check them out…read more The ladies inside are friendly and very professional. They will go above and beyond to help you out. They can get you a quote very quickly. They always return calls promptly and are easy to deal with. We refer all our friends here. They try and make sure we always get the best rates They are a full service insurance agency that will give you dependable and honest advice.

I highly recommend Dennis Holtz -agent-who knows his product lines and is able to continue looking…read morefor the "best" policy given your criteria. For me it was cost of home insurance without loss of coverage. I'm a teacher and we're the LOWEST paid teachers in the US! My previous company was hiking my cost by 31.5%!!! I could not absorb that. Dennis to the rescue. And, he's a nice guy who I enjoyed doing business with.

Thompson Baker doesn't make enough with their business or with their $15 per car weekend parking so…read morethey have to charge the handicapped to park as well. I pray the extra $15 they get from the handicapped will save them from bankruptcy.

I have been a customer of Herbie Wiles for the last few years and I must admit I had a less than…read morepositive experience to begin with. Since then, I can't say enough about these people. Doug Wiles is a class act. Expect nothing but the best service and advice from him. I can tell you I couldn't recommend anyone any higher. Truly, a gentleman of the first order and his folks do a great job as well. L thanks DOUG. It's nice to know. I have a team like yours behind me. Work with these people with confidence.

run away from this place they have been over charging me for home owners ins for over three years…read more hiking the price 1000.00 to 1200.00 dollars a year for 3 yrs straight. when i asked them if they could find a better rate they said they could not.